Breaking Down Barriers: Moving Beyond the 15% to Support Employee...
Read MoreThe HR niche is in constant flux, driven by relentless innovation and evolving workplace and workforce needs. As we kickstart 2025, it’s a critical time to reflect on the trajectory of HR and consider what changes are most needed to ensure a positive and impactful future.
To gain insight into this crucial question, we turned to the individuals at the forefront and asked HR and business leaders to identify the single most important innovation, shift, transformation, or correction they hope to see in 2025.
These insights provide a compelling roadmap for the year ahead, revealing the key areas where HR transformation is most essential.
Read on!
HR Fully Participates in Wellness Programs
Our company B.Komplete partners with HR leaders across the country to develop and lead health and well-being programs.
Regardless of the location, industry, or title, HR leaders are consistently overworked and do not get to fully participate themselves in the wellness programs.
We have seen our HR partners plan out a Wellness Fair for their employees – including our chair massage, tasting tables, and wellness stations – the employees love it, and HR is running around trying to ensure all goes smoothly.
We have seen HR schedule our chair massage and not take time to get a massage themselves.
And we have also seen our HR partners schedule our onsite cooking demonstration and encourage all of the employees to get their samples before they eat.
This selfless behavior is very kind; however, it doesn’t allow HR to improve their own health.
In 2025, I would celebrate a positive shift in which HR fully participates in the corporate wellness programs!
HR works tirelessly for their employees, and they deserve a massage, a delicious and healthy snack, and a way to reduce stress during the workday.
Better Way to Surface Excellence
We need a paradigm shift in staffing.
The profession has long been criticized for “who you know” bias – that relationships restrict opportunities and sometimes allow ill-qualified applicants to jump the line and secure a position.
This still happens, of course, but a bigger problem has emerged – “candidate crowding.”
Since the pandemic and the rise of virtual work, the number of applications received for each opening has proliferated to such a degree that even the most sophisticated HR technology is unable to sort the wheat from the chaff.
Recruiters are overworked. Candidates are consistently ghosted. And now, ironically, the only effective way to hire or be hired is to embrace the traditional “know a guy” approach.
It seems reasonable and fair to a degree when everyone understands the rules.
Swimming in a sea of LinkedIn sameness is the surest way to drown. To survive, you must stand out.
Unfortunately, for many, that means littering the virtual landscape with rehashed content and adopting a spray-and-pray application strategy.
But all the clamoring for attention only creates more noise. And many competent, capable candidates are quietly going under.
If HR needs anything in 2025, it needs a better way to surface excellence – to know the yet unknown.
Niki Ramirez
Founder & Principal Consultant, HRAnswers.org
HR Professionals Get Out from Behind Computers
In 2025, the single most important shift that I’d like to see made in HR would be for human resources professionals to get out from behind their computers.
Getting out into the workforce will allow HR professionals to align their activities with business goals in a way that truly serves employees and the company’s interests.
HR professionals can gain a much better understanding of how to act as a strategic partner when they have a working understanding of the business, and the activities that employees engage in day in and day out.
Whether it is virtual, in-person, or hybrid: spend a week with accounting; learn about quarter-end or year end. Spend time working alongside marketing as they roll out their newest initiative. Ride along on an important sales call. Sit with various service and project professionals and observe their work, learn what they do, try it out for yourself even, where appropriate.
In order to provide great service to employees and the organization, HR needs to be seen as, and act like an insider.
Don’t wait to be invited. Get out there and deepen connections and understanding to maximize your contribution as HR professionals.
HR Seen as Strategic Organizational Contributor
I want to see a shift in how teams view human resources.
HR should be seen as a strategic, value-adding, and essential organizational contributor.
Making this shift requires HR professionals to communicate value better—strategically—in a way that aligns with organizational goals and positively impacts organizational culture.
We must shift to serving as culture curators rather than organizational police, ensuring long-term continuity of joyful work instead of implementing short-sighted tactics to check a box.
I see the shift happening in pockets, but I would like for the trend to shift gears and move at warp speed.
HR Transforms into Strategic Enabler
In 2025, I would most want to witness a transformation in HR that elevates it from a tactical, administrative function to a strategic enabler of organizational success.
At a US government agency, we helped achieve this by redefining the HR role through a collaborative, vision-driven approach.
Traditionally, HR business partners were stuck in tactical tasks like managing leave balances and closing sick leave cases. This left no time for strategic activities like workforce planning, identifying skill gaps, or succession planning-essential elements for aligning HR with the organization’s goals.
We began by co-creating a vision: “Be the trusted strategic people partner that helps the business continually improve.”
This vision was not only signed off by senior leadership but also underpinned by strategies in people, processes, technology, and data.
Using our VSOM (Vision, Strategies, Objectives, and Measures) framework, we engaged the entire HR division, aligning efforts and expectations across the organization.
Within days, the shift was palpable-HR was empowered to deliver strategic value, and the business recognized it as a partner in driving continuous improvement.
This transformation underscored how a clear vision and collaborative alignment can redefine HR as a strategic capability.
Focus on Professionalism and Business Acumen
I think we’re going to see a big shift ‘back to basics’ in 2025.
We’ve got a huge skills gap for middle managers as well as within general business acumen for young team members.
I believe we’ll see a much-needed focus on things like professionalism, business writing, conflict resolution and problem-solving skills.
We may even see events like leadership development retreats and leadership development programs come back to life!
Meghan Calhoun
Co-Founder & Director of Partner Success, Give River
Employee Recognition and Well-Being Take Center Stage
In 2025, I envision a paradigm shift where employee recognition and well-being take center stage in HR practices.
Through my experiences founding Give River and developing the 5G Method, I learned that regular recognition boosts employee retention by 52%, significantly reducing turnover costs. This is supported by data showing that engaged employees cost companies far less in lost productivity.
Imagine companies integrating gamification and wellness initiatives custom to foster a culture of gratitude and growth. During a recent survey, companies investing in leadership development reported a return of $7 for every $1 spent, proving the importance of this shift.
The key lies in making recognition and personal growth cornerstones of the workplace.
This approach is not just theory but something I’ve actively implemented, with Give River enabling teams to keep employees engaged and valued.
By 2025, I hope more HR departments will adopt these proven methods, enabling healthier and happier work environments, strengthening community and team synergy.
Jeff Roberts
Founder & CEO, Innovation Vista
AI Enhances HR with Proactive Agent
The power of AI is really beginning to show itself in the HR function, with chatbots answering questions directly about policy, and some with the ability to cross-reference employee specifics to apply to that policy as well.
This opens the door to a promising next step – a proactive “agent AI” that can suggest updates and point out opportunities for employees to maximize their benefits, position themselves for career growth, etc.
Powering this with AI enables a level of personally tailored recommendations that would be cost-prohibitive to staff in HR departments.
From maximizing PTO usage to suggesting training/certification opportunities which would qualify the employee for promotions or transfers, this capability would send a clear message to employees that HR is not only here when they have a question, but is actively investing to help them grow and enjoy their employment to the fullest.
It is an exciting time to be working in HR IT!
Adnan Jiwani
Assistant Manager Digital Marketing, Ivacy VPN
HR Adopts Truly Employee-Centric Flexible Work Models
In 2025, I’d like to see HR fully adopt flexible work models that are truly employee-centric.
While remote and hybrid work have become more common, many companies still struggle with making these arrangements effective in the long term.
I’d love to see HR departments focus on creating systems that allow employees to design their own work schedules, with a strong emphasis on work-life balance and mental health.
For instance, a company could offer employees the ability to choose their hours or work locations based on their personal needs and productivity peaks.
This shift would promote greater job satisfaction, reduce burnout, and ultimately lead to better employee retention.
Carolyn Bennett Sullivan
CEO & Founder, SAVVY Heart LLC
HR Addresses the Fear and Anxiety of Transitions
According to the 2024 Deloitte human capital trends employees are now facing four major changes at work per year.
Major change can cause anxiety, stress, self doubt, particularly when communication regarding the change isn’t forthcoming or transparent.
This leads to low morale, higher sick days, loss and productivity, quiet quitting lack of trust, which has a direct impact on the company bottom line.
In 2025, I’d like to see HR begin to address the fear and anxiety which routinely occurs during transition beyond stress relief.
Employees need support tools, and strategies to:
– Discuss their emotions in a safe space.
– Rewire their brains to create new thinking and habits which foster their personal and professional growth.
– Create connections with one another, which builds trust, collaboration, and encourages innovation.
The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing their insights.
Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?
Write to us at connect@HRSpotlight.com, and our team will help you share your insights.
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