Addressing Burnout: Strategies for a Healthier and More Productive Workforce...
Read MoreHow are leading organizations tackling the growing challenge of employee burnout?
What are the most prevalent factors contributing to this issue across different industries, and what proactive steps can companies take to mitigate its impact?
In this post, we seek answers from the front lines, gathering insights from experienced HR and business leaders.
We asked them to pinpoint the primary cause of burnout within their respective industries and to detail the specific initiatives or strategies their organizations have implemented to address this critical issue.
Their responses offer a roadmap for building a more resilient and engaged workforce, highlighting the importance of proactive intervention and a commitment to employee well-being.
Read on!
Beryl Krinsky
Founder & CEO, B.Komplete
Lack of Work-Life Balance
As the owner of a Corporate Wellness Firm, we see employee burnout with our clients across many sectors.
One of the biggest burnout contributors is a lack of work-life balance.
We speak with employees who tell us that they are checking their email at night, on the weekends, and aren’t scheduling time for self-care and relaxation.
We have also seen employees who are constantly on their phones – scrolling on social media, checking email, texting, and more.
This also leads to burnout.
To help combat this, we offer a variety of wellness programs around mindfulness, self-care, and resiliency.
For example, we have a Wellness Station that teaches employees about mindful living and balance in an accessible and actionable way.
We offer workshops to help bring mindfulness to life, and ways to develop self-care routines.
We also teach a “power of productivity” workshop that brings to life the danger of always being “on” and how to get more done, effectively, so that you have time for rest and relaxation.
James McNally
Managing Director, SDVH [Self Drive Vehicle Hire]
Micro-Decisions Overwhelm Employees
People think it’s from long hours or tough customers.
That’s surface-level stuff. The real killer is actually micro-decisions.
A hundred small choices pile up like pricing tweaks, route adjustments, and scheduling shifts. The brain overheats. Energy drains before the real work even starts.
We stripped that out. Simple playbooks for repetitive tasks. AI-assisted scheduling. Pre-set responses for common customer issues.
Employees use their brainpower where it counts, not on “Should I approve this minor change?” or “What’s the best response for a late return?”
The less they think about the routine, the more energy they have to handle the unexpected.
Amaury Ponce
Business Owner, Ponce Tree Services
Physical Demands and Extreme Weather
The most prevalent contributing factor to employee burnout in the tree service industry is the physically demanding nature of the work combined with extreme weather conditions.
Climbing trees, operating heavy equipment, and performing hazardous removals require intense physical exertion, and doing so in extreme heat or cold only adds to the strain.
Over time, this leads to exhaustion, increased risk of injury, and a decline in overall morale. With more than 20 years in the industry and as a certified arborist, I’ve seen firsthand how burnout can impact both safety and efficiency, so I’ve made it a priority to implement strategies that keep my team both physically and mentally strong.
At Ponce Tree Services, we combat burnout by enforcing structured rest periods, rotating crews on high intensity jobs, and investing in top-quality safety gear to reduce strain. We also focus on ongoing training, ensuring employees use the most efficient climbing and cutting techniques to minimize fatigue.
Additionally, we promote a strong team culture by encouraging open communication, recognizing hard work, and providing growth opportunities within the company. Because I’ve been in their shoes since childhood, I understand exactly what it takes to keep a crew motivated and safe.
These efforts have led to lower turnover, fewer injuries, and a team that feels valued and energized, which ultimately results in better service for our clients.
David Holman
CEO, Weepli
High Customer Expectations
In the high-stakes arena of insurance tech, burnout doesn’t announce itself. It creeps in. Customers expect instant everything, and the race to meet those demands never slows.
So, we fought back. First, AI chatbots absorbed Tier 1 inquiries, slashing manual workload by 40%. Second, we carved out deep work blocks with uninterrupted hours free from meetings and group chats. But the real game-changer was switching to a four-day workweek.
Same output, fewer hours, and no productivity loss. The verdict is that burnout is inevitable when you push people too much. Sometimes, you need to restructure.
Physical Exhaustion and Seasonal Demands
One of the biggest contributing factors to employee burnout in the gardening and landscaping industry is physical exhaustion combined with seasonal demand fluctuations.
Long hours spent in the sun, handling heavy equipment, and performing repetitive manual labor can take a serious toll on the body, especially during peak seasons when customer demand is high.
Without proper recovery time and a structured workflow, fatigue sets in quickly, leading to burnout and reduced job satisfaction.
To tackle this, I implemented a structured rotation system at Ozzie Mowing & Gardening, ensuring that team members alternate between physically demanding tasks and lighter duties.
This strategy, combined with mandatory hydration and break periods, has significantly reduced fatigue while maintaining high-quality service.
My 15 years of experience in the industry, coupled with my horticulture certification, allowed me to recognize early signs of burnout and implement proactive solutions. I introduced skill development sessions where team members can rotate into design and consultation roles, giving their bodies a break while expanding their knowledge.
Not only has this improved morale, but it has also enhanced service quality, as employees feel more valued and engaged in the broader scope of gardening and landscaping.
By prioritizing both physical well-being and career growth, we’ve created an environment where employees stay motivated and passionate about their work, leading to better results for both our team and our clients.
Abhishek Shah
Founder, Testlify
Pressure to Meet Hiring Targets
In the tech and recruitment industry, one of the biggest causes of burnout is the constant pressure to meet hiring targets and tight deadlines while managing high volumes of candidates.
This fast-paced environment can lead to mental fatigue and disengagement.
To tackle this, we focus on workload balance, flexible work arrangements, and clear priority setting. Regular check-ins, mental health resources, and encouraging employees to take breaks help maintain well-being.
Most importantly, fostering a culture where people feel supported—not just pressured to perform—goes a long way in preventing burnout.
Nik Aggar
Business Development Manager, Outstaff Your Team
Heavy Workloads and Tight Deadlines
In the staffing industry, burnout is a real challenge, and one of the most prevalent contributing factors is heavy workloads with tight deadlines.
I’ve seen firsthand how the fast-paced nature of our work such as juggling client demands, filling positions quickly, and managing multiple accounts can overwhelm even the most dedicated professionals.
According to recent surveys, over 50% of workers in the U.S. report burnout due to long hours and rising stress levels, which is common in industries like ours where responsiveness is critical.
To combat this, we implemented several initiatives. One standout strategy is flexible work arrangements. We’ve introduced remote work options and adjustable schedules to help our team balance their personal and professional lives better.
For example, recruiters can work from home on days when they’re not meeting clients or candidates in person. This flexibility has been a game changer for reducing stress. We’ve also prioritized mental health support by offering access to wellness programs and encouraging regular breaks.
For instance, we’ve set up “mental health days” where employees can take time off without guilt if they feel overwhelmed. Additionally, we conduct regular workload check-ins to ensure tasks are distributed fairly and no one feels buried under unrealistic expectations.
Another initiative is fostering open communication. Weekly one-on-ones between team members and managers allow us to identify early signs of burnout and adjust workloads proactively. We also encourage employees to set boundaries like turning off notifications after hours to prevent the “always-on” syndrome.
Physical Strain and Long Days
It is a huge challenge right now to get people interested in joining the home services industry as technicians or otherwise.
We are fortunate that most of the people in our company are fairly young; however, ensuring that they enjoy long, fruitful careers is a concern of mine and something I’ve thought a lot about.
In the past, and at other companies still today, home service technicians often had to perform demanding physical jobs while also working long days and spending hours in the car fighting traffic. At IRBIS Air, Plumbing & Electrical, I’ve dedicated a lot of time to solving this problem.
One of the best solutions I’ve found is to ensure our technicians have adequate support. This means hiring support staff to manage things like equipment orders, customer service calls, project management support, and basically any task that takes technicians away from performing actual services.
We also work to optimize their job schedule geographically to ensure that they aren’t spending an excessive amount of time driving between jobs or in traffic.
Providing this level of support to our technicians helps narrow their responsibilities so that they can focus on their primary job without being pressured to go into overtime due to administrative responsibilities. Teamwork and workflow management are the best safeguards against burnout.
We also work hard to proactively manage our busy seasons, ensuring that team members have the opportunity to take their vacation time when they need it while still being able to stay on top of their work goals.
Work-life balance can be very difficult in service-based industries like ours, but as a manager, it is my job to help my team achieve this.
Ivan Rodimushkin
Founder & CEO, XS Supply
Constant Changes and Stress of Staying Updated
Constant technological changes and the need to stay updated can cause burnout.
Our industry requires continual learning and adaptation to new medical technologies and supply chain innovations.
This pressure to keep pace with technological advancements places a heavy burden on our staff. It’s mentally exhausting and relentless.
We invest in training and development to ease the burden of technological changes.
By keeping our team well-informed and skilled, we reduce the stress associated with adapting to new systems. Regular workshops and seminars provide the tools they need to feel confident and competent.
This ongoing education helps mitigate the stress of continuous adaptation.
Tanya Borovskaya
HR Director at Famesters
Compensation, Goals, and Performance Anxiety
At Famesters we specialize in influencer campaigns showing visible results, so our success is proved by performance-based metrics, which might actually be called the most contributing factor leading to burnouts.
Agencies most often use commission-based compensation, where a significant part of the manager’s income is tied to the success of campaigns launched. This creates a direct financial incentive to achieve high performance, which can be stressful. In case campaigns don’t perform as expected, managers may face pressure increasing their stress level.
To address this issue, we encourage work-life balance and make sure that managers promptly use their paid time off and scheduled breaks to prevent burnouts.
Teams have shifted working hours in accordance with the regions they work with. We have developed a mentoring program so that managers can address more senior colleagues for help and advice.
And of course we constantly consult and train our clients about the nuances of influencer marketing to reduce micromanagement and unrealistic demands.
The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.
Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?
Write to us at connect@HRSpotlight.com, and our team will help you share your insights.
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