Remote Innovation: Overcoming the Challenges of Distance and Disconnection
Colleen Lerro Gallagher
President & CEO, OnWrd & UpWrd
At OnWrd & UpWrd, fostering a culture of innovation, especially in a remote environment, revolves around continuous learning and open communication. One specific strategy we’ve implemented is our weekly “AI Conversation” during team calls.
Each team member is encouraged to share their experiences with AI tools—what they’ve tried, what’s worked, and importantly, what hasn’t. These discussions not only demystify AI but also normalize the learning curve associated with adopting new technologies.
Additionally, we maintain a dedicated AI-focused Slack channel where the team posts articles, discusses different uses of AI, and shares updates on the latest developments in the field. This ongoing dialogue keeps everyone engaged and encourages a proactive approach to experimentation and learning.
The objective is clear: inspire every team member to embrace and explore new technologies, ensuring that experimentation and innovation become routine aspects of our work culture even when we’re spread across the country. We believe that understanding both successes and setbacks in AI applications is invaluable, as it drives improvement and sparks further innovation.
Burak Özdemir
Founder, Character Calculator
One effective strategy for encouraging innovation in a remote work environment is promoting collaboration between different departments.
By allowing team members from various areas to work together on projects or brainstorming sessions, you can bring different ideas and skills to the table, which leads to more creative solutions.
For example, pairing a developer with a marketing specialist on a project can lead to new ideas that neither would have thought of alone.
This teamwork not only sparks creativity but also helps break down barriers that can happen in remote work.
In our company, this approach has resulted in a 25% increase in new project initiatives over the past year.
Regularly switching team members into cross-department projects helps keep new ideas coming, which boosts innovation and improves overall productivity.
Gauri Manglik
CEO and Co-Founder, Instrumentl
In my experience, fostering innovation in a distributed team requires intention and effort. The spontaneous water cooler conversations that spark new ideas don’t happen when people aren’t together physically.
That’s why I make it a priority to create spaces for people to connect and collaborate across locations.
We have random virtual coffee chats, ideation sessions, and informal gatherings that are social but also spark that creative magic. I encourage remote brainstorming in small groups, using tools like Miro or Mural to capture ideas in real time.
It’s also key to promote a culture where speaking up and sharing ideas is welcomed, not just from the extroverts but from the quieter voices too. I consciously draw people out and make sure remote folks don’t get drowned out by the louder in-office crowd.
At the end of the day, innovation is unleashed when people feel empowered to think boldly and work creatively, no matter where they are. That’s the culture I aim to build.
Gary Collins
Managing Director, B2B News
To foster a culture of innovation in a remote setting, I recommend implementing a “Virtual Innovation Lab” program.
This initiative creates a dedicated space and time for employees to explore creative ideas outside their regular responsibilities. The program schedules monthly “Innovation Days” where team members step away from usual tasks to focus on innovative projects.
A digital platform, such as a dedicated Slack channel or Miro board, serves as a hub for idea sharing, collaboration, and voting on promising concepts. Cross-functional teams are formed to work on selected ideas, ensuring diverse perspectives and skill sets. Senior leaders provide resources and mentorship to help develop these ideas.
At the end of each Innovation Day, teams present their concepts to the entire company in virtual showcases. A reward system recognizes the most innovative ideas through acknowledgment, bonuses, or the opportunity to lead project implementation.
This approach fosters innovation by dedicating time for creative thinking, encouraging cross-departmental collaboration, providing a structured process for idea development, creating a safe space for risk-taking and experimentation, and recognizing innovative efforts.
This can be implemented by:
- Utilizing collaborative tools and platforms like Slack, Miro, or custom virtual brainstorming spaces to facilitate easy sharing of ideas.
- Scheduling regular virtual brainstorming sessions or “innovation days” where team members can step outside their regular duties to explore new concepts.
- Creating a psychologically safe environment where employees feel comfortable sharing unconventional ideas without fear of criticism.
- Implementing an “open door” policy for digital communication, where team members can easily reach out to leadership with new ideas.
- Recognizing and rewarding innovative contributions through virtual “shout-outs” or other forms of public acknowledgment.
By making innovation a regular, structured part of the remote work environment, this strategy helps maintain creativity and forward-thinking, even when teams are physically apart, ultimately driving the company’s growth and adaptability in a rapidly changing business landscape.
Hayley Gillman
CEO of BOTI
A practical way to encourage innovation in a remote team is by setting up regular virtual brainstorming sessions using tools like Miro or Microsoft Teams. These sessions help break down barriers between departments and promote teamwork across different areas, often leading to new and creative ideas.
Using structured methods like mind mapping or SCAMPER keeps these sessions focused and engaging, giving everyone a chance to share their thoughts without feeling restricted by traditional office hierarchies.
Equally important is creating a space where employees feel safe to express their ideas without fear of judgment. Promoting open conversations and viewing mistakes as learning opportunities can help team members feel more comfortable taking risks and trying new things.
This supportive environment allows teams to explore new ideas and make continuous improvements, even when working remotely.
Nick Valentino
VP of Market Operations, Bellhop Atlanta Movers
If we want our remote teams to innovate, we need to give them time and resources to do it.
We keep a to-do list of innovation tasks: pain points in our business model, open-ended questions, and software platforms to try out. Our employees can spend up to 10% of their working hours each week tackling anything on this to-do list, and we offer performance bonuses for any problems solved or new platforms adopted.
This provides just enough structure to keep things on track, and lets employees display their creativity and versatility.
Warner Quiroga
President & Owner, Prestige Home Buyers
I would say first and foremost, be a great listener, we have two ears and one mouth for a reason.
Listen to your team members’ concerns, listen to what their needs are, listen to how they act, how they do their work, how they come into work.
If it’s virtual, how you see them on zoom, how they interact with other people on the team.
Listen and see because that tells you a lot about it.
Take it into consideration and who knows, you’d be surprised and in some cases their advice or the collective advice of a big group of team members talking and just debating ideas could result in a better idea than the one you might have initially had.
That’s why it’s also important to know and make sure you hire people that are willing to be coachable and to grow with you.
As the company grows this way, nobody gets left behind and everybody can stay ahead and continue growing because as the years go on, there’s gonna be more and more obstacles and competition that will arise.
So we need to stay ahead of the curve to be able to continue succeeding and having a prosperous future.
The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing their insights.
Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?
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