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Employee and Organizational Well-being: A Burnout Prevention Strategist’s Guide

Employee and Organizational Well-being: A Burnout Prevention Strategist’s Guide

Companies everywhere are looking for innovative ways to improve workplace health and wellness. An epidemic of burnout and quiet quitting have companies searching for solutions that support employee well-being and, ultimately, the organization’s health. 

Here are 3 practical and efficient solutions to help you tackle burnout and promote employee and organizational well-being.

1. Create a psychologically safe environment to talk about stress and burnout

Fear is the primary reason employees do not talk to their manager about the stress and burnout they’re experiencing. Fear of losing their job. Fear of losing respect. Fear of losing the next big promotion.

Fear is a powerful motivator. Even though employees are stressed, worn out, and burnt out, they’re afraid to talk about it. Rather than finding long-term solutions to their health and productivity challenges, they give as little as possible as they work on fumes.

The first step toward building a sustainable workplace health and wellness plan is to develop a psychologically safe environment to discuss stress, challenges, and burnout.

So how do we do this? By modeling from the top. Leaders must demonstrate that it’s not only safe to talk about stress but encouraged. Here are a few ways leaders can model appropriately.

  • Update your out-of-office reply and email signature to clearly state your working hours. Perhaps include a statement, such as, “I will respond to your email within my working hours. There is no expectation to reply until you are at work.”
  • Send an email to employees at the end of the day, saying, “I’m heading home from work now to be with my family. I hope you enjoy your evening as well.”
  • Post as much on your social media channels about your rest life as your work life. Make work-life balance something to celebrate.

2. Train managers to have emotionally intelligent conversations with direct reports

Most managers care for those they supervise and want to see them succeed. Part of doing so is having conversations about productivity, effectiveness, and stress management.

During a recent workshop I presented to leaders of a national, multi-site corporation, a leader mentioned having gone to counseling to help with her stress levels. I asked what made her feel safe to not only access her benefits package counseling resources but share having done so with colleagues. She said her manager shared a story of a time of great personal stress and the impact a counselor had on her well-being. When her manager admitted reaching out to a counselor, she felt it would be ok to do so herself, which was a life-changing decision.

Here are a few recommendations for how managers can authentically open the wellness conversation while prioritizing effective work practices and employee well-being.

  • Help employees understand expectations, discuss which tasks are high, medium, and low priority, and train employees to manage their day and week based on importance. While workloads may be high, acknowledging them and helping employees prioritize their work can create a huge advantage.
  • Ask those you manage how they are doing, and genuinely listen. Respond with empathy to show you truly care. Ask what you can do to help.
  • Authentically share how you deal with stress, including the resources that have helped you most.
  • You will build trust by seeking to understand your direct reports’ struggles and responding with empathy. When employees trust your intentions, they are more likely to engage with resources provided by the company.

3. Implement quarterly burnout assessment checks to improve employee wellness and productivity.

A challenge of workplace wellness programs is collecting data on the plan’s efficacy. For example, how do you know what is causing employees the most significant workplace stress and which initiatives are making a difference?

Research shows six factors create burnout in an organization:

  • Overwhelming workload
  • Lack of control
  • Lack of reward
  • Lack of community
  • Lack of fairness
  • Conflicting values

These factors speak to company culture and cannot be fixed with a simple day off. Organizations often do not see a significant return on investment with their workplace wellness plans because initiatives do not address the root causes of employee stress.

By identifying and understanding the six factors affecting employees, organizations can manage workplace stress with short-term resource solutions and long-term culture design.

Why burnout is relevant now

I have created the most comprehensive Burnout Assessment available and offer it free to companies worldwide. The assessment provides both a Professional Profile based on the six factors noted above and a Personal Profile, evaluating the effects of burnout on a person’s health.

Companies across sectors use the Burnout Assessment, including corporate, non-profit, healthcare, and educational institutions. It provides a free, people-focused, data-driven assessment to evaluate critical cultural factors causing workplace stress.

Start with leadership

Download the free Burnout Assessment

  • Engage the leadership team, which, depending on your organization, may mean the C-Suite, Directors, or senior management team. Explain that the company is looking to strengthen its workplace health and wellness plan and will use the Burnout Assessment to evaluate employee stressors and risks. The leadership team will be the first to complete the assessment to create an authentic and psychologically safe process for all.
  • Ask leaders to complete the assessment, and be prepared to share their results during the next leadership team meeting.
  • During a leadership meeting, ask questions about what it felt like to complete the assessment, what the outcomes represent, and how to have psychologically safe and emotionally intelligent conversations with direct reports once the Burnout Assessment is implemented company-wide.

Implement the Burnout Assessment company-wide

  • Have managers send the Burnout Assessment to those they oversee, explaining the company’s vision to strengthen workplace health and wellness.
  • Invite direct reports to complete the assessment and prepare to discuss the results in a one-on-one meeting. I recommend asking employees to disclose their Professional Profile only, which will give you the data you’re looking for, as the Personal Profile may feel too personal and private.
  • Ask employees thoughtful questions, such as, “What did you notice?”, Do you have any concerns?” and “What changes would help you?”
  • Offer support and resources to address the challenges exposed by the assessment. Point to company workflows and automation, benefits packages, and employee assistance programs.
  • Re-evaluate quarterly and compare results to see where improvements have been made and what cultural shifts need to happen.

Over time, you will notice themes and patterns emerging as you implement the Burnout Assessment across your organization. You may find that certain factors arise in specific departments within the company, allowing you to address issues specifically and accurately. Because ultimately, happy, healthy employees create healthy organizations that thrive.

About Bonita Eby

Bonita Eby is a Burnout Prevention Strategist and CEO of Breakthrough Personal & Professional Development Inc., specializing in burnout prevention and wellness for organizations and individuals at the intersection of health and leadership development.

Download your free Burnout Assessment today.

Like Bonita, do you have a resource, insight, or story to share with our readers?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

5 Effective Ways to Motivate Your HR Team

Tim Toterhi, CHRO, Plotline Leadership
Yongming Song, CEO, Live Poll for Slides
Amer Hasovic, Content Writer, Love & Lavender
Luciano Colos, Founder & CEO, PitchGrade
Lindsey Hight - Terkel for HR Spotlight

5 Effective Ways to Motivate Your HR Team

Here are 5 ways to motivate your HR team:

  • Spotlight the Impact of Your Team’s Work
  • Increase Interaction With Employees to Put a Human Face to Your Work
  • Create Opportunities for HR Team Members to Get Together Outside of Work
  • Give Your Team a Sense of Purpose by Recognizing Their Impact on the Company Culture
  • Encourage Teamwork as Well as Having Fun Together as a Team

Spotlight the Impact of Your Team’s Work

It’s easy to feel overwhelmed when your department’s to-do list reads like a copy of War and Peace. That is why it’s important to pause and appreciate the breadth and depth of the impact their work has on the company.

Tim Toterhi, CHRO, Plotline Leadership

As an HR pro, what you do saves money, reduces risks, and propels the organization to increase both top-line value and bottom-line results. Want to motivate your HR team?  Hand them a mirror.”

Let’s face it. HR isn’t just HR anymore. It’s also marketing and communications and digital strategy with elements of IT, Legal, Finance, and Big Data-management sprinkled in. As an HR pro, what you do saves money, reduces risks, and propels the organization to increase both top-line value and bottom-line results. Want to motivate your HR team?  Hand them a mirror.

Tim Toterhi, CHRO, Plotline Leadership

Increase Interaction With Employees to Put a Human Face to Your Work

HR teams deal with people. While their work involves analyzing multiple processes and reporting HR data, the human resource department experiences an unfair reputation as the majority of employees do not trust their HR. Putting a human face on the data they report daily through improved internal employee communication gives the HR team the motivation to keep going. Rather than spending time analyzing complex data, HR can spend more time interacting with employees and putting a human face into the work that they do.

Yongming Song, CEO, Live Poll for Slides

I motivate my HR team to keep delivering its best by involving them in strategic plans. I ensure that the HR team plays an integral part in strategic workforce planning and recognizing their efforts when there is a good performance.

I motivate my HR team to keep delivering its best by involving them in strategic plans. I ensure that the HR team plays an integral part in strategic workforce planning and recognizing their efforts when there is a good performance. I also encourage them to communicate with the workforce and have healthy professional relationships.

Yongming Song, CEO, Live Poll for Slides

Create Opportunities for HR Team Members to Get Together Outside of Work

How does an HR team find the motivation to keep going? One of our biggest challenges is staying motivated as a team. We work hard and long hours, but we also want to make sure we’re not taking advantage of our employees’ goodwill, and that means finding ways to stay focused on building our relationships with them.

Amer Hasovic, Content Writer, Love & Lavender

We work hard and long hours, but we also want to make sure we’re not taking advantage of our employees’ goodwill, and that means finding ways to stay focused on building our relationships with them.

Amer Hasovic, Content Writer, Love & Lavender

One way we do this is by creating opportunities for our team members to get together outside of work. For example, every year, we host a holiday party in which employees bring food from their home countries and share stories about what makes them feel most at home. It’s a great way for us all to get out of the office and into a space where we can relax – and bond over shared experiences. Another way we stay motivated is through training sessions on topics like communication skills and conflict resolution. These are important topics because they help everyone feel like they have an equal voice in the company – which can be especially challenging when you’re working remotely.

Amer Hasovic, Content Writer, Love & Lavender

Give Your Team a Sense of Purpose by Recognizing Their Impact on the Company Culture

There is no better feeling than when you’ve been involved in a project that you’re proud of and when you lead a team that’s been able to deliver and make a difference.
It’s the reason that a lot of people end up in HR, and it’s what keeps them going.
HR professionals want to have that impact, and they want to be able to feel that they’re making a difference. That’s an important thing to keep in mind when you’re building your HR team and when you’re building your company culture.

Luciano Colos, Founder & CEO, PitchGrade

HR professionals want to have that impact, and they want to be able to feel that they’re making a difference. That’s an important thing to keep in mind when you’re building your HR team and when you’re building your company culture.

Luciano Colos, Founder & CEO, PitchGrade

You need to give people that sense of purpose and sense of impact. It’s going to drive their performance, and it’s going to drive their feelings of fulfillment and satisfaction. If you can’t do that, then you may not be able to get the best out of your workforce. To get the best out of your workforce, you need to give them a sense of purpose, a sense of impact, and a sense of meaning. I think that HR is the most important group within a company because they influence the company culture.

Luciano Colos, Founder & CEO, PitchGrade

Encourage Teamwork as Well as Having Fun Together as a Team

Our HR Team finds the motivation to keep going by having a good team that works well together and has fun at work. We take our work seriously, but we also find the time to have fun every once in a while.

Lindsey Hight - Terkel for HR Spotlight

Our HR Team finds the motivation to keep going by having a good team that works well together and has fun at work. We take our work seriously, but we also find the time to have fun every once in a while.

Lindsey Hight, HR Professional, Sporting Smiles

This could be as simple as decorating our office and dressing up for Halloween or getting employees together to do a tour of our company while learning the history around it.

Lindsey Hight, HR Professional, Sporting Smiles

A Motivated HR Team Equals Overall Performance and Productivity

When your HR team is motivated and working at optimal levels, this energy helps them bring to the floor various resources and solutions that drive the overall performance and productivity of the company. The positive and go-getter attitude of the HR team is where it all begins, and it is this energy that trickles down to the rest of the workforce too. All this makes a motivated HR team one of the most essential components in an organization that aims for growth and success. 

As lone rangers driving entire organizations, how does your HR team find the motivation to keep its own clan going? What is one thing that motivates (or how do you motivate) your HR team to keep delivering its best?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.