ChangeManagement

Leaders on Leadership: Habits Dropped, Habits Adopted

Leaders on Leadership: Habits Dropped, Habits Adopted

Leadership evolves through deliberate shifts, dropping outdated habits for empowering ones amid 2025’s fast-paced demands. 

This HR Spotlight article compiles insights from business leaders and HR professionals on one practice abandoned and one adopted, with direct outcomes. 

Experts share ditching micromanagement for strategic check-ins, ego for empathy, and “always-on” for boundaries, yielding 60% faster development, 18% pay hikes, and doubled engagement. 

By modeling calm, prioritizing sleep, and trusting teams, they foster innovation and retention. 

These changes prove small adjustments amplify impact, turning personal growth into organizational strength in hybrid, AI-driven workplaces.

Read on!

As the entrepreneur of Convert Bank Statement, I’ve experienced tremendous leadership development that directly affected my company’s growth curve and employee productivity.

Abandoned Practice: Micromanaging all development decisions. I used to review all code commits and sign off on minor feature tweaks, believing this ensured quality. This did slow things down and discouraged my talented developers.

Habit Developed: Weekly strategic check-ins with defined outcome expectations. Instead of micromanaging tasks daily, I established formal weekly check-ins regarding project milestones, problems, and resource requirements.

I shifted from “how are you doing this?” to “what do you need to be successful?”

Direct Results: Development rate was boosted by 60% over three months. Team satisfaction ratings increased from 6.2 to 8.7 out of 10.

My developers began coming to me with suggestions I never would have considered, leading to two patent-pending features.

Most importantly, this freed up 15 hours a week for me to focus on strategic partnerships and business development, leading to 40% revenue growth over six months.

Ditch Micromanaging, Unleash 60% Speed

Dan Salganik
Managing Partner, VisualFizz

In recent years, I consciously dropped the habit of immediately saying “yes” to every request and opportunity that came my way.

I realized this scattered my focus and often led to my team feeling overwhelmed by a constant stream of new priorities.

Instead, I intentionally adopted the practice of pausing and evaluating requests against our core objectives, asking “Does this align with our most important goals right now?”

This shift has had a direct and positive outcome: our team’s work is now more focused and impactful.

We’re making more significant progress on key projects, and there’s a greater sense of shared purpose and less burnout.

It has empowered us to dedicate our best energy to what truly matters.

Say No to Chaos, Yes to Focus

One leadership habit I dropped was being the first to speak. Earlier in my career, I believed decisive input from the top was essential.

But I’ve learned that when a CEO fills the space, it limits what others feel empowered to contribute. Today, I speak last—if at all. I’ve found that better ideas surface when people aren’t trying to guess what the boss wants to hear.

What I adopted instead was presence, both physical and relational.

I want our team to know that leadership isn’t detached, and that no one is too senior to listen, learn, or lend a hand.

That approach paid off during Winter Storm Uri, when rapid trust across teams helped us act decisively and protect the communities we serve.

As I say in my book Status Quo Is Not Company Policy, leadership isn’t posture. It’s proximity.

And showing up, even when it’s uncomfortable, has reshaped how I lead and how others lead alongside me.

Speak Last, Unlock Team Brilliance

Alexis Braly James
Founder & Principal Consultant, Construct the Present

As a founder and former educator, I’ve learned that leadership is as much about what you stop doing as what you start.

Habit I dropped: I stopped checking email first thing in the morning. It was pulling me into reaction mode and draining my focus before I had a chance to set an intention. Letting that go has allowed me to start my days with clarity, purpose, and presence.

Habit I adopted: I now take quarterly solo retreats and intentionally block out time for strategic thinking each week. These moments help me stay grounded in our long-term vision, rather than just responding to what’s urgent.

The outcomes:
1. I make decisions that are more aligned with my values and long-term goals.

2. My team has clearer direction and less confusion about priorities.

3. Our client engagements are more intentional, rooted in strategy, not urgency.

4.I experience less stress and more capacity to hold space for deep, meaningful work.

By giving myself space to think, I’ve become a more present leader, a better strategist, and a stronger advocate for the kind of culture we’re helping others build.

Ditch Email Mornings, Ignite Clarity

Pooja A. Patel
Founder & Elder Care Consultant, Pooja Patel OT

In 2023, I made a pivotal shift: I stopped micromanaging and started consciously trusting the people I hire, employees and external partners alike.

Instead of hovering over every task, I now set clear goals, supply resources, and then step back.

The time I once spent on status checks is now invested in business-development conversations, creative planning, and forging new partnerships.

Team members feel genuine ownership, volunteer innovative ideas, and move projects forward without waiting for my sign-off.

Personally, I’m lighter and far more strategic, and the organization enjoys a steadier pipeline of fresh initiatives and quicker decision-making.

Stop Hovering, Spark Innovation Surge

Lori Bruhns
Leadership & Performance Development Coach, Lori Bruhns

As an executive coach and leadership developer I believe a habit to adopt is Get To Know Your People. What does this exactly mean?

An effective and efficient leader is a servant leader. They know that their role as leaders is to develop those they lead.

When a leader knows their people they are able to lead them with ease.

Knowing your people is being aware of who they are both at work and outside of work.

Don’t get me wrong… it’s not imperative to be best friends with those you lead and it is imperative to know them well enough that when something looks off with them you are in tune with it and cultivate a relationship that affords you the opportunity to be curious with them enough to support them where they are at.

What habit to drop… one’s Ego. When leaders drop their ego they lead with intention and purpose vs self-interest.

Ego-lead leadership has potential to create toxic work environments, low morale, and high turn-over within an organization.

Leaders who drop their ego are self-reflective, empathetic, lead with humility and focus on the overall team and organizational success.

Drop Ego, Ignite Servant Leadership

A leadership habit I consciously dropped was relying on intuition alone during high-stakes decisions.

In fast-moving environments, what feels instinctive can be a residue of past bias or urgency.

I replaced that habit with a more biologically grounded one: deliberate pause.
Even a brief pause lowers cortisol, increases heart rate variability, and improves access to prefrontal thinking.

That one shift—just a few seconds of controlled breath before responding—made me more effective in conflict, more trusted in feedback conversations, and better able to model calm under pressure.

The direct outcome? Higher-quality decisions, more resilient teams, and clearer alignment between intention and impact.

Sometimes the smallest change—like a pause—is the most powerful.

Pause Powerfully, Boost Decision Magic

Playing the “always-on, superhero CEO” role was one of the leadership habits that I was happy to leave behind.

I think I used to believe that a great leader was one who was constantly on caffeine and responding to email at midnight. It’s not—spoiler alert: it’s daily password forgetting and burnout calendars.

Rather, I learned about ruthless prioritization and unapologetic boundary-setting.

Sleep is my job description, and I now believe that mental clarity is a superpower (because it is).

The reward? Better creative decision-making, a happy team, and fewer Slack messages composed in a haze at three in the morning.

Leadership, I’ve learned, is doing the right things, with a full battery and perhaps a dance break in between. It’s not doing everything.

Ditch Superhero Mode, Recharge Creativity

One leadership habit I dropped was trying to do it all myself, driven by what I call ‘head trash,’ the subconscious belief that says, ‘If I want it done right, I have to do it myself.’

That mindset kept me overworked and my team underutilized.

The habit I adopted instead was empowering others.

By letting go of control and trusting my team, I created space for bigger growth and less burnout.

As I teach my clients: your business can only grow as fast as you let go.

Let Go Control, Skyrocket Growth

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

Policy Pushback: Why Employees Resist and How Leaders Should Respond

Policy Pushback: Why Employees Resist and How Leaders Should Respond

HR policies often spark resistance, from mandatory meetings to time tracking, eroding morale despite good intent. 

This HR Spotlight article compiles insights from business leaders and HR professionals on the most contested policy and how to counter pushback. 

Experts highlight documentation demands, on-call duties, and rigid leave rules as top friction points, recommending transparency, data-driven proof, and employee involvement to align policies with realities. 

By linking rules to personal gains like higher pay or trust, and modeling compliance, leaders turn resistance into buy-in. 

In 2025’s hybrid era, these strategies foster ownership, boosting engagement 18-30% and retention without sacrificing standards.

Read on!

Running a team of therapists, I found mandatory meetings were a constant battle. Everyone’s client schedule is different.

Once I let go of fixed times and moved to async updates, the groaning stopped. The best move was letting the team vote on core meeting hours themselves.

Listening to their real complaints and actually changing the policy made all the difference in whether they showed up ready to work.

Async Updates End Meeting Gripes

The biggest pushback I’ve gotten is around structured post-job documentation.

My techs would finish a furnace repair or plumbing job and want to move straight to the next call, but I required them to spend 10 minutes photographing their work and logging details in our system.
Guys with 15+ years in the field saw it as bureaucratic nonsense that cut into their productivity.

I flipped the script by showing them our warranty data. In Q3 2023, we had seven callbacks where customers claimed we didn’t complete work we’d actually done.

Without photo evidence, we ate the cost of return trips–around $340 per callback in lost labor.

The moment I showed them we were losing $2,380 in a single quarter because we couldn’t prove our work, they got it.

Now our team uses it as a selling tool. When a homeowner questions a repair recommendation, our techs pull up photos from similar jobs showing exactly what failure looks like.

One of our electricians used documented photos from a panel upgrade to help a Parker homeowner understand why their insurance required the work–closed a $4,800 job on the spot because trust was already built through transparency.

The resistance disappeared when documentation became their shield, not my requirement.

Data Proof Wins Documentation Buy-In

My team always hated having to wear safety gear for inspections. I saw this pushback at two different companies.

But when I brought the gear in for them to try on and told stories about accidents I’d seen, that’s when it clicked.

People will wear equipment that’s comfortable and doesn’t get in the way. Long memos never worked.

Comfort Gear Reduces Safety Pushback

Real estate agents at ODIGO Realty always complain about lead distribution. They think it’s rigged for senior agents.

Here’s what worked for us: we made the whole process visible.

We either use a simple rotation algorithm or let agents claim neighborhoods they know best.

When agents can see exactly how leads get assigned and why, they stop complaining and focus on selling.

Transparent Leads Calm Agent Complaints

I’ve managed teams of 100+ at 3M and run multiple businesses since 2004, so I’ve seen plenty of HR policies that create friction.

The one that consistently gets the most pushback? Requiring detailed time tracking and project documentation from skilled tradespeople and technicians.

At my previous business, our installers absolutely hated filling out detailed job reports after every project.

They’re craftsmen who want to focus on the work, not paperwork.

We were losing 30-45 minutes per job just on documentation resistance–guys would sit in their trucks delaying it, or rush through and give us garbage data we couldn’t use for estimating future jobs.

I fixed it by showing them their own money. I pulled our profitability data and showed the crew that detailed job reports let us quote more accurately, which meant we won more bids at better margins.

Better margins meant I could pay them more–our average installer compensation went up 18% once we had solid data to price jobs correctly.

Suddenly the same guys who fought me on paperwork were texting me photos and notes from job sites without being asked.

The key was connecting the annoying policy directly to their bank account, not just company goals.

Nobody cares about “operational efficiency” but everyone cares about take-home pay. I made the math visible and let them see how their 15 minutes of documentation was earning them real money.

Pay Links Ease Paperwork Resistance

JP Moses
President & Director of Content, Awesomely

My teams were always skeptical of unlimited PTO, worried it would look bad to use it.

Things changed when we started tracking days off and managers began taking vacations first.

People finally started taking breaks. Just giving the policy doesn’t work.

Leaders have to actually use it and make it normal.

Leaders Model Unlimited PTO Usage

Teachers especially hate rigid leave policies. We had a strict sick day rule that everyone fought until we let educators cover for each other’s classes.

If you want people to follow a policy, get them involved in writing it.

They’ll come up with practical solutions that actually work on the ground, and they’ll be more likely to stick to them.

Co-Created Leave Rules Gain Traction

I’ve grown Blair & Norris from a one-truck operation to a multi-million-dollar well drilling and septic company over 30 years, so I’ve dealt with plenty of policy resistance–especially in a 24/7 emergency service business where guys want flexibility.

The biggest pushback I get is on mandatory after-hours phone availability.

Nobody wants to be on call when they’re off the clock, especially our senior techs who’ve earned their stripes.

But when you run wells and septic systems, a failure at 2 AM can flood someone’s basement or leave them without water–I can’t just tell customers to wait until Monday.

I fixed it by rotating the on-call schedule fairly and paying a flat daily stipend whether they get called or not–not just hourly when the phone rings.

Guys stopped complaining when they realized they were getting paid $75 just to carry the phone on a quiet Tuesday, and our response times stayed under 90 minutes.

The real breakthrough was when I started taking rotation shifts myself–when the owner’s phone rings at 3 AM too, suddenly it doesn’t feel like you’re dumping on your crew.

The key was making it both fair and financially worth their time.

People will accept tough policies if they see you’re in it with them and compensating them properly, not just demanding sacrifice while you sleep.

Stipends, Fair Rotation Soften On-Call

Leading a remote SEO team, I’ve found that tracking hours is the fastest way to kill morale.

We stopped counting hours and started looking at the work getting done instead. Team engagement went up and the constant friction with management just disappeared. Set clear expectations for what needs to be delivered, then trust people to do it.

If you’re facing resistance, start with an honest conversation about results, not hours.

Outcome Focus Replaces Hour Tracking

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.