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Employee-Focused Initiatives: Insights from HR and Business Leaders

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Employee-Focused Initiatives: Insights from HR and Business Leaders

How are HR and business leaders strategically investing in their employees? 

What are the key priorities guiding the development and implementation of new employee initiatives? 

To gain insight into these critical questions, we turned to the experts. 

In this post, we’ve assembled a panel of HR and business leaders, asking them to share details about their most recent significant employee initiative. 

They reveal not only the specifics of the program itself but also the underlying objectives and strategic factors that motivated its creation. 

Their responses here offer a valuable perspective on how organizations are aligning their employee initiatives with broader business goals and creating a more positive and productive work environment.

Read on!

Chris Dyer
Keynote Speaker on Culture, ChrisDyer.com

Launch Sustainable Balance Program to Combat Burnout

The most significant employee initiative I launched five years ago was our “Sustainable Balance Program,” which aggressively addressed burnout by mandating disconnection. 

We instituted policies that prohibited after-hours work communications, required employees to use their full vacation days annually, and enforced a strict “if you were wired, you were fired” rule barring work during time off. 

To operationalize this, we automatically deleted all emails received during vacations—ensuring employees returned to an empty inbox—and held team catch-up meetings on their first day back to streamline reintegration. 

The key objectives were to dismantle our “always-on” culture, reduce chronic stress, and rebuild trust in work-life boundaries. 

This was driven by alarming burnout-related turnover, declining morale, and employee feedback citing unsustainable workloads. 

The results were transformative: within two years, employee satisfaction scores surged, burnout vanished as a recurring concern in engagement surveys, and voluntary turnover dropped to near-zero levels. 

By prioritizing recovery as non-negotiable, we proved that respecting employees’ downtime wasn’t just humane—it was a strategic advantage. 

The program became a cornerstone of our culture, demonstrating that systemic change, not individual resilience, solves burnout.

Mark Krajnik, LSSGB, CPC
CEO, Performance Mindset Associates

Implement REAL Goal Achievement for Career Growth

We launched a new process that focuses on goal achievement, rather than just goal setting, that positioned each employee with the focus, support, and tools to grow their career and achieve their immediate professional goals, REAL Goal Achievement. 

The REAL Goal Achievement process provides a proven approach that builds in accountability, so your focus remains on the achievement of your top professional goals. 

The driving factors around the development of REAL Goal Achievement were the lack of focus on completion of what was started, the inability to motivate individuals to complete any SMART Goal, and the ability to maintain passion through completion of a professional goal. 

The REAL Goal Achievement process revolutionized the way we look and attack our professional goals. 

Now, we flipped the script on underperformance through the adoption and implementation of REAL Goal Achievement.

Ronak Kothari
Owner, Ronkot Design, LLC

Adopt Advanced Social Media Tools

At Ronkot Design, we’ve recently focused on empowering our team through the adoption of advanced social media management tools like Buffer and Zoho Social. 

This initiative aimed to streamline our marketing operations and improve digital engagement. 

Given my decade-long experience in strategic marketing and branding, I recognized a need for tools that facilitate broader reach and improved content management.

We specifically targeted these platforms to empower our teams to plan, schedule, and track digital campaigns efficiently. 

This was particularly motivated by the desire to augment our clients’ online visibility, similar to our successful website revamp for the Southlake Chamber of Commerce, which increased their sign-ups by 25% in just three months.

This initiative was primarily driven by understanding the importance of having real-time analytics and a robust digital presence, especially during crises like COVID-19, which taught us the necessity of agile digital strategies. 

Our hands-on approach, ensuring tools are effectively integrated into daily workflows, not only boosted our team’s productivity but also aligned closely with our client’s evolving digital needs.

Victor Santoro
Founder & CEO, Profit Leap

Implement AI-Powered Continuous Training and Development

At Profit Leap, our most recent significant employee initiative focuses on implementing continuous training and development custom for each team member through our AI-powered tools like HUXLEY. This initiative is driven by the need to keep our workforce agile and innovative in a rapidly evolving business landscape, ensuring that all employees are equipped with the latest knowledge and skills.

One of the key objectives is to align these training programs with personal areas of interest and career growth paths using the insights provided by our AI systems. By integrating AI, we’ve personalized learning experiences that not only improve individual competencies but uplift team dynamics and efficiency. Since this implementation, we’ve seen productivity increase by 30% across teams involved in business scaling strategies.

A practical example is when we used our 8 Gears of Success framework to re-evaluate employee training gaps, focusing on SMART objectives aligned with business goals. This approach has dramatically improved both workforce satisfaction and client deliverables, clearly illustrating the power of combining technology with strategic planning for personal and organizational growth.

At Profit Leap, our most recent employee initiative was the implementation of the Huxley mentorship program. The primary goal was to foster a culture of continuous learning and innovation within our company. This program pairs experienced employees with newer hires to share strategic insights and leadership skills, encouraging mutual growth and development.

One motivating factor was the observation that 65% of new ventures fail due to people issues, often at the senior level, as cited by McKinsey. By identifying and nurturing key competencies early on through mentoring, we aim to build stronger and more cohesive teams. This initiative has already shown promising results in improving employee satisfaction and productivity.

In an example of success, we have seen significant improvement in project outcomes at ThirdEye Technologies after adopting a similar delegation approach. By tailoring tasks to employees’ strengths within the mentorship framework, not only did efficiency rise, but there was also a noticeable increase in ownership and accountability. This initiative underscores our belief in the power of shared knowledge and strategic alignment within teams.

Elmo Taddeo
CEO, Parachute

Develop Personalized Learning and Development Platform

The most recent major employee initiative at Parachute is our “Personalized Learning and Development Platform”. 

It’s designed to help employees grow in their careers with customized training, mentorship, and skill-building activities. 

Each team member can access learning paths based on their goals and current skill set. This gives them a clear way to strengthen their abilities, advance within the company, and stay engaged in their work. 

The platform was built to address key challenges. Employees wanted training that matched their roles and ambitions, and we listened. It also helps us close skill gaps, ensuring our team stays ahead in an industry that’s constantly changing. Offering clear career progression keeps employees motivated and strengthens retention. 

When people see real opportunities for growth, they are more likely to stay and contribute at a higher level. 

We developed this initiative in response to workforce shifts, employee feedback, and the need to attract top talent. The job market moves fast, and continuous learning is essential. 

Our team asked for more personalized career development, and we made it happen. Investing in our people also gives us an edge in hiring and retaining skilled professionals. 

A team that’s always improving is a team that delivers the best results.

Lawrence Guyot
President, ETTE

Implement Flexible Work-From-Home Policy

At ETTE, our latest employee initiative was the implementation of a flexible work-from-home policy, leveraging advanced remote access technology. 

This development was motivated by the need to improve work-life balance for my team while maintaining productivity. 

By integrating secure remote access solutions, we’ve seen a 15% increase in employee productivity, evidenced by improved project turnaround times and improved team collaboration.

We’ve addressed some of the most common productivity challenges, like time management and remote access to crucial resources. 

For example, implementing mobile applications for timesheet management has streamlined our processes, allowing our employees to log hours efficiently from anywhere, resulting in a 10% reduction in admin overhead. 

This initiative aligns with IT strategies we’ve successfully implemented for our clients, demonstrating its effectiveness internally as well.

Moreover, we’ve undertaken strategic IT planning to ensure each team member has access to the necessary technology custom to their role.

We believe in reinforcing technology adoption through our consulting practices, ensuring our team is both comfortable and motivated to use these tools to their full potential. 

Our focus on operational efficiency and strategic technology use is helping our staff thrive in a flexible work environment.

Craig Lewis
Founder & CEO, Gig Wage

Enhance Financial Literacy and Well-being

At Gig Wage, our most recent significant employee initiative focused on enhancing financial literacy and well-being for our team, reflecting our commitment to empowering both internal staff and the gig workers we serve. 

We launched a comprehensive program that provides personalized financial planning sessions and workshops aimed at understanding the gig economy’s financial intricacies.

The motivation behind this initiative was to address the unique financial challenges faced by employees who work with gig contractors, ensuring they are as informed and prepared as possible. 

This aligns with our mission to lift the financial experience for gig workers and contractors on our platform.

By equipping our employees with better financial acumen, they can better support our community of users and contribute to the innovative solutions Gig Wage offers, like faster payment cycles. 

We’ve seen a tangible increase in employee engagement and satisfaction, which has a direct positive impact on our service delivery.

Charles Berry
Director, Zing Events Limited

Create Innovation Lab for Team Building

As a leading team building company for most of the FTSE 250, we’re under constant pressure to develop new and innovative activities, so our most recent significant employee initiative was the “Innovation Lab”—a dedicated space for employees to pitch, test, and develop new team building concepts. 

The key objective was to foster creativity, collaboration, and continuous improvement, ensuring we stay ahead in delivering fresh, engaging experiences for our clients. 

This initiative was driven by our belief that the best ideas come from within the team, and giving employees the freedom to experiment and contribute directly to our product offerings boosts both engagement and job satisfaction. 

By encouraging a culture of innovation, businesses can empower their teams, enhance problem-solving skills, and ultimately drive long-term growth.

Ryan T. Murphy
Sales Operations Manager, Upfront Operations

Streamline CRM and Sales Operations with AI

At UpfrontOps, our most recent significant employee initiative revolved around streamlining CRM and sales operations through AI automation. 

The key objective was to improve productivity and reduce the manual workload for our team members, allowing them to focus more on strategic tasks rather than repetitive processes. 

This initiative was driven by our rapid growth and the need to maintain efficiency while scaling operations.

One concrete example of its impact was with our pipeline optimization. 

By implementing AI-driven analytics solutions, we achieved a 33% reduction in lead processing time, which directly contributed to a 73.3% annual growth rate. 

This initiative not only improved our team’s productivity but also bolstered our ability to secure partnerships with major industry players like AT&T and AWS.

For those looking to replicate this, I recommend starting with clear objectives for AI deployment, and aligning them with the company’s growth goals. 

Pilot the AI tools with teams who will benefit most and adjust based on feedback. This ensures a seamless integration that genuinely improves efficiency and drives tangible results.

Justin McKelvey
Founder, SuperDupr

Improve Innovation and Collaboration Through Workshops

At SuperDupr, we recently launched an initiative to improve innovation and collaboration among our team members through cross-disciplinary workshops. 

The key objective was to break down silos and leverage diverse expertise to foster creative problem-solving, crucial for our AI-driven solutions. 

This approach emerged from recognizing that diverse perspectives often lead to more robust and effective digital strategies.

A concrete example is when we brought our marketing, design, and development teams together to refine our AI automation offerings. This collaboration not only improved our services-boosting client satisfaction by 15%-but also cultivated a culture of shared knowledge and inclusivity. 

The success of this initiative reflects our commitment to continuous improvement and the creation of outstanding digital products, a testament to the value of integrated teamwork.

At SuperDupr, we recently launched a dynamic employee initiative focused on skills improvement through AI-driven automation training. Our aim was to empower our team with cutting-edge skills in automating business processes, reflecting our core mission of time and cost savings for our clients. 

Given our team’s diversity and talent, this initiative was crucial in keeping pace with market demands and delivering exceptional solutions.

This program was motivated by the success we’ve seen with projects like Goodnight Law, where we implemented automation strategies that improved client operations and satisfaction. 

By equipping our team with the latest in AI technology skills, we improve our internal productivity and continue providing unparalleled value to our clients.

In the initial phase, participants reported a 20% increase in efficiency in handling routine tasks, allowing them to focus on creative and strategic areas. 

This focus on continuous learning and staying ahead of technological trends ensures we remain industry leaders and a trusted partner to our clients.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Setting Up for Success: Critical Onboarding Steps

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Setting Up for Success: Critical Onboarding Steps

What are the defining elements of a best-in-class onboarding program? 

How can organizations ensure that new hires feel welcomed, supported, and equipped to succeed from day one? 

To gain insight into the most effective onboarding strategies, we turned to the experts. 

We asked a diverse group of HR and business leaders to share the three most important actions their teams take to welcome and acclimate new employees during the initial onboarding period. 

Their responses offer a blueprint for creating an onboarding experience that not only facilitates a smooth transition but also fosters a strong sense of connection and sets new employees up for long-term success.

Read on!

Robert Hourie
Director, Elwood Roberts Ltd.

Robert Hourie – Elwood Roberts Ltd.

Over the years I have always welcomed each employee personally to the team. Not only as a Business owner but also as a HR and Recruitment Leader. 

The below is how we first get people ready to do the practical end of the job and then how to suitably adapt them into the direct team then the overall team.  

Onboarding with a Peer – After I have shown the new employee “how things work” (handed them a laptop, got them sorted with IT, run through the usual code of conduct etc). 

We then introduce them to a peer, someone in their direct team with somewhat similar interests or personality. Not forcing a friend, just a similar person who can let them know more about the team, expectations etc. This person will act as a company “buddy” for the next 3 months.

Team Lunch – We always bring a new employee for lunch. If the business is small enough (10 or under) we would bring everyone out (if not, just the direct team). 

If the environment suited it, we would share a beer or two and get to know the new team. Try to have a laugh and tell a few stories to get the new employee comfortable with who they are working with, who works where etc.

Meeting senior Leadership – We do this after a week. We want the leader to show the employee why they are working in the business. The mission of the business and have the employee understand why the business does what it does. Who the major customers are and the financial strength of the business (or if loss making, understanding of where the money comes from). 

This is all about giving the new employee reason to work hard. We do this a little later to allow the new employee time to figure out the job, speak with people about the business so they have a few questions to ask.

Tejashri Anto
Principal Designer & Consultant, Anthem Lumiere

Tejashri Anto – Anthem Lumiere

Confession: I’ve tweaked our approach time and again until we arrived at this combination of actions that are truly impactful in so many ways!

The first thing we do as a team is take a quick break from everything we’re doing to give our new teamie a boisterous welcome.

The warmth this gesture exudes immediately makes the new employee know how happy we are to have them onboard. This takes away their initial hesitance and nervousness immediately, and I’ve found this way of welcoming a new hire inspiring for the rest of the team too. 

The second is to give the new team member at least three days to interact with everyone on our team and have an open dialog with them about everything each one of us do.

Whether it’s in our office or onsite, we encourage them to treat these days as a self-declared tour of all things Anthem Lumiere!

In knowing more about all our roles, they gain a wholesome understanding of what our organization is all about.

I’ve found this gesture to make them more giving team players when they settle down into their roles. Their understanding of the responsibilities of others makes them more open to an attitude where they are better team players.

Finally, at the end of the third day, I have a prolonged one-on-one session with them, checking in if they’ve had the time to settle in or if they think they’d like a day or two more to explore specific details.

This is when I dig into what they are expecting from their roles too. These details let me in on how I can fit them into our team as best as we can and depending on these specifics, we have a sit-down with other associated members too.

To some, this may seem like too much of an effort to put into a new employee, but every experience we’ve had tells us that three days (sometimes, even more) to help a new employee truly fit in, not just into our space but also into our culture, will always be time well spent.

I encourage you all to give this a try and I’m sure you will all have nothing but great experiences!

Farhan Siraj
CEO, OSHA Outreach Course

Farhan Siraj – OSHA Outreach Course

Assign a Mentor: The first thing our team does is pair the new hire with a more experience team-member who can guide them through their first weeks on the job. This mentor has a full-time duty to answer the new hire’s questions and help them integrate with the company’s culture and processes. 

Although we have tried different models of employee on-boarding, we have found mentor-mentee strategy to be most impactful.

Explain Company Expectations: Once we have communicated the roles and responsibilities to the new employee, we explain our performance expectations. 

The new hire is told in numbers what short-term goals we hope to achieve and how vital their role will be in achieving these objectives. We explain how their performance will be measured and what rewards they can expect if they meet the company’s expectations.

Schedule Checks-ins With HR: Our team schedules check-ins with HR to address any concerns the new hire might have and provide them with feedback. 

These sessions not only help the employee but also provide us with the valuable information we need to upgrade our onboarding experience.

Edward Hones
Founder, Hones Law

Edward Hones – Hones Law

Creating a Welcoming and Inclusive First Impression: At Hones Law, we understand that the onboarding process is critical for new employees to feel valued and aligned with our mission from day one. As both an employment lawyer and a business owner, I’ve seen firsthand how a lackluster onboarding experience can lead to disengagement and turnover. 

To avoid this, our HR team takes a proactive approach. 

First, we ensure every new hire feels welcome by assigning a “culture ambassador” — an existing team member who serves as a guide during the initial weeks. This person helps the new employee navigate not only the logistical aspects of their role but also the nuances of our firm’s culture, offering a personal touch that fosters belonging from the start.

Structured Orientation with Clear Expectations: The second key action is conducting a structured orientation that goes beyond policies and procedures. 

At Hones Law, our orientation includes sessions on our mission to fight for workers’ rights, case studies showcasing our impact, and interactive workshops on core skills like communication and collaboration. 

As an employment lawyer, I know the importance of setting clear expectations for both employers and employees to avoid misunderstandings that can lead to legal disputes. By laying out clear goals and responsibilities during onboarding, we create a foundation of trust and transparency. 

This structured approach ensures that new employees not only understand their role but also feel inspired by the meaningful work we do.

Encouraging Feedback and Ongoing Support: We prioritize continuous feedback and support during the onboarding period. 

New hires meet with their manager and HR regularly to discuss their experiences, address challenges, and fine-tune their responsibilities. This process is grounded in my belief that open communication is essential to preventing workplace issues before they escalate. 

For instance, we’ve implemented anonymous surveys to capture candid feedback about the onboarding process, allowing us to refine and improve over time. 

By investing in these three actions, creating a welcoming atmosphere, providing a structured orientation, and fostering open communication, we ensure that new employees feel supported, empowered, and ready to contribute to our mission.

Matt Cholerton
Founder, Hito Labs

Matt Cholerton – Hito Labs

#1 – Preparation! Have their work workstation, computer and gear, log-in information – everything – all ready to go.

#2 – Let them know what to expect – this means resources and an agenda for the onboarding. Also share what you hope they accomplish in the few weeks, in 3 months, in 6 months.

#3 – Take extra efforts to get them acclimated. For example, assign approachable buddies that new hires can go to for various bits of information, and to get past roadblocks. 

Create structured ways for employees to interact with new hires, to share more about their work, about the company, etc.. and as an opportunity to start building relationships. 

Give them company schwag and check-in often!

Naomi Clarke
Head of HR & Chief Diversity Officer, Flingster

Naomi Clarke – Flingster

For us, onboarding is about creating a memorable and meaningful start for our new team members. The three most important actions we take are:  

– Each new hire is greeted with a personalized video from their future teammates, sharing fun introductions and inside jokes about team culture. It’s a heartfelt way to break the ice and make them feel part of the family before their first day.  

– On day one, we run a playful but practical workshop where new hires experiment with tools, shortcuts, and best practices tailored to their roles. It’s a hands-on way to boost confidence and productivity from the get-go while easing any tech-related jitters.  

– Each new hire is paired with a “Culture Champion” who helps them navigate logistics and introduces them to our social rituals—like virtual karaoke or weekly “coffee roulette.” This ensures they feel integrated beyond their immediate team. 

Oliver Morrisey
Owner and Director,  Empower Wills & Estate Lawyers

Oliver Morrisey – Empower Wills & Estate Lawyers

As a business owner, I know how important it is to get onboarding right to set new employees up for success. While I’m not hands-on with HR, I make sure our HR team takes a few key steps to help new hires feel at ease and aligned with our company.

First, we make sure there’s clear communication about company policies and legal expectations. New employees are given a rundown of things like confidentiality agreements and intellectual property guidelines. This helps avoid confusion and ensures everyone’s on the same page from the start.

We also focus on introducing new hires to our company culture. They must understand our mission, values, and vision. We do this through team introductions, mentorship, and casual meetups with leadership. When employees understand how their role fits into the bigger picture, they’re more likely to feel connected and motivated.

Finally, we walk new employees through their benefits and compliance. Whether it’s health insurance or retirement plans, we make sure they understand their options and rights. This builds trust and ensures we’re staying compliant with legal requirements.

These steps help new employees settle in smoothly, connect with our team, and minimize any potential issues down the road.

Aneesh Alidina
Coach & Founder , CoachVista

Aneesh Alidina – CoachVista

Forget the stuffy handbook; human connection is key. 

Our HR team prioritizes three crucial actions for seamless onboarding: 

First, a “buddy” system – pairing new hires with experienced colleagues creates immediate social support and answers those early, often-silly questions. 

Second, we ensure early wins. Giving new employees tangible, achievable projects boosts confidence and demonstrates value quickly. 

Third, we foster open communication. Regular check-ins, not just formal reviews, allow for honest feedback, addressing concerns proactively and building trust. 

Think of it as a carefully orchestrated “first impression” that extends beyond the initial handshake – it’s about making them feel valued and part of the team from day one.

Harrison Tang
CEO & Co-founder, Spokeo

Harrison Tang – Spokeo

Creating Yearbook: One of the actions our HR team takes to help new employees acclimate to the organization is creating a yearbook, similar to the ones schools produce at the end of the year.

At the end of each year, we publish a yearbook that summarizes all our company events from that year, includes images of all employees, and highlights any promotions or updates.

We send a copy of this yearbook to new recruits to familiarize them with our organization.

Engaging Presentation: Additionally, rather than providing formal documents for them to skim through, we prefer to deliver an engaging presentation tailored for all new recruits.

Buddy Program: To help new employees settle in more smoothly, we assign each recruit a “buddy” from their team.

This buddy acts as a point of contact for any questions, provides guidance on day-to-day tasks, and ensures the new hire feels welcomed and supported during their initial weeks.

This thoughtful approach fosters immediate connections, aligns new hires with our vision, and sets the foundation for long-term success.

Diogo Silva
Expert, Neobanks

Diogo Silva – Neobanks

Introduction to Neobank Culture: Given that we focus on providing insights into various digital banking products, our HR team introduces new hires to our unique workplace culture by highlighting our values of innovation, transparency, and customer-centricity. This ensures employees feel connected to our mission from day one.

Buddy System for Integration: To help new employees acclimate to our team, we assign a buddy who is familiar with both the tools we use (like the ones we feature on What Neobank) and the structure of our daily operations. This creates a comfortable environment to ask questions and share insights.

Training on Neobank Tools: Since What Neobank revolves around cutting-edge financial technology, HR ensures that new employees are trained on the platforms and resources we use to track and evaluate digital banking trends. This allows them to feel empowered to contribute to the website’s growth and innovation right away.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

Recent Posts

Building a Better EAP: Insights on Efficiency, Impact, and Measurement

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Building a Better EAP: Insights on Efficiency, Impact, and Measurement

How are today’s leaders leveraging Employee Assistance Programs (EAPs) to support their workforce and drive organizational success? 

What are the hallmarks of an effective EAP, and how can its impact be measured? 

In this post, we try to answer these critical questions, drawing on the expertise of the HR Spotlight community of HR and business leaders. 

We asked these experts to share their views on the essentiality of EAPs, the key factors they’ve adopted to ensure efficiency, and the methods they use to gauge program effectiveness. 

Their responses offer a collection of best practices and actionable strategies for building an EAP that truly delivers.

Read on!

Andy Golpys
Founder, MadeByShape

At MadeByShape, our EAP isn’t just a policy; it’s a lifeline that underscores how much we care about our team. 

I remember a moment when one of our designers was going through a tough time balancing work and personal life. They reached out to the EAP and found the counseling support they needed. Weeks later, they shared how the program helped them feel valued and supported, which reignited their passion for their craft. 

That moment stuck with me—it showed the real impact of this initiative.

We focus on making the program approachable and stigma-free. Whether it’s mental health, financial advice, or simply having someone to talk to, the EAP is designed to meet diverse needs. 

We measure success not just through participation rates or feedback but through those heartfelt conversations that remind us: when we invest in our people’s well-being, everyone wins.

Gianluca Ferruggia
General Manager, DesignRush

Our EAP is a key part of how committed our company is to the health and happiness of its employees. It offers private help for issues related to mental health, money matters, and balancing work and personal life. 

This has been especially helpful in navigating hybrid work settings.  

We made the EAP work with our internal communication tools so that it’s more efficient. It can be accessed through a simple, easy to use interface. 

We also hold awareness campaigns every three months to teach employees about the program and get rid of any stigma that might come from asking for help.  

To measure the effectiveness, you have to keep track of utilization rates, do anonymous employee feedback surveys, and look for patterns in things like absences and productivity. 

When we improved the EAP services last year, employee satisfaction rates went up by 20% and stress-related leave went down by a noticeable amount. This shows how the program helps make the workforce better and more involved.

Amanda Daering
CEO, Newance

Exceptional onboarding includes three core pillars: values, connections and information. 

Values ensure that the new hire understands the foundation and principles that drive the organization. 

Connections ensure that your new hire finds work friends. In a recent survey by CPA Practice Advisor, 92% of employees say friendships at work impact their willingness to stay at a company so this is not to be missed. 

Finally, information includes the day to day skills and responsibilities of the job at hand. This should include both how to complete their work as well as where to find new or additional information as needed. 

When an onboarding plan includes and combines all of these pillars, the new hire is set up for both productivity and retention.

Max Shak
Founder & CEO, Zapiy

As the Founder and CEO of Nerdigital.com, I consider our Employee Assistance Program (EAP) not just essential but foundational to building a supportive workplace. 

In today’s fast-paced environment, employees face challenges that extend beyond the office, and having a well-structured EAP is a vital resource for both their personal and professional well-being.

Key Driving Factors for an Effective EAP: To make our EAP efficient, we focus on accessibility, relevance, and trust. 

First, we ensure that employees know how to access the program easily, whether it’s through a hotline, an app, or internal communications. Convenience removes barriers to seeking help. 

Second, the services provided are tailored to meet our team’s needs, from mental health counseling to financial planning and even legal advice. 

Lastly, trust is paramount. We reinforce confidentiality at every turn so employees feel safe using these resources without fear of judgment or exposure.

Measuring Effectiveness: To gauge how well the program works, we use both quantitative and qualitative methods. 

Utilization rates are a good starting point—how many employees are engaging with the EAP gives us a snapshot of its reach. 

But numbers alone don’t tell the full story. 

Anonymous feedback surveys allow us to understand the program’s impact on their lives. 

For example, one employee shared how accessing financial counseling through the EAP helped them navigate a challenging time, which ultimately improved their focus at work. 

Stories like that validate our efforts.

Why It’s Essential: The effectiveness of our EAP directly correlates with employee satisfaction and retention. 

When people feel supported, they bring their best selves to work. We’ve seen increased productivity and reduced absenteeism, which further underscores its value. 

More importantly, it sends a clear message: we care about our team as individuals, not just employees.

In conclusion, a strong EAP isn’t just a benefit—it’s a commitment to fostering a culture of well-being. 

It shows that we recognize the whole person behind the job title, and that’s what builds trust, loyalty, and long-term success.

Rudy Bush
Founder,  Wiringo

The success of the program is contingent upon the education of managers and supervisors on the EAP services and how to identify and assist employees in need. 

Supervisors and managers are essential in identifying employees who may benefit from the EAP and in providing them with the requisite support and resources. 

The training should concentrate on enhancing awareness of the signs and symptoms of common personal and professional challenges, as well as offering advice on how to refer employees to the EAP. 

You can guarantee the effective utilization of the EAP by providing managers and supervisors with the necessary knowledge and skills to assist their team members.

Mike Khorev
Founder,  Cloomtech

It is essential to effectively communicate the availability and benefits of the EAP to all employees in order to encourage their utilization. 

It is possible that a significant number of employees are not aware of the resources and support that are available to them through an EAP. 

As a result, it is imperative to establish a comprehensive communication strategy in order to increase program awareness and promote it. 

This may involve the development of informative materials, such as brochures and posters, and the utilization of a variety of communication channels, including the intranet, email, and staff meetings. 

It is imperative to underscore the EAP’s non-judgmental and confidential nature in order to motivate employees to seek help without concern for adverse repercussions.

Mehdi Khachani
CEO, JMK Property Management

We consider our EAP an indispensable tool for fostering employee well-being and productivity. 

To ensure efficiency, the program is designed to be easily accessible and entirely confidential. Employees can access resources such as counseling, financial planning assistance, and wellness support 24/7. 

We also conduct regular educational sessions to enhance awareness and build trust in the program.

To measure effectiveness, we rely on a combination of metrics and qualitative feedback. 

Utilization rates, employee surveys, and reductions in absenteeism provide valuable insights. Anecdotal feedback from staff further helps us refine the initiative to meet their needs better.

Ultimately, our EAP is not just a support mechanism; it’s a strategic investment in our team’s success and overall happiness.

Kevin Shahnazari
Founder & CEO, FinlyWealth

Our EAP is a cornerstone of our employee support system. 

I’ve prioritized building a program that goes beyond basic counseling services and includes financial advisory services, which aligns with our company’s mission of democratizing financial services. This dual approach has reduced employee stress levels and improved workplace satisfaction.

To drive efficiency, I’ve focused on three main areas: streamlined access through a mobile-first platform, proactive mental health check-ins, and integrated financial wellness coaching. 

The program’s success metrics show that 40% of our team actively uses EAP services quarterly, with satisfaction rates consistently above 85%.

I measure effectiveness through regular anonymous surveys, tracking utilization rates, and monitoring aggregate data on stress-related leave requests. Since implementing our enhanced EAP, these have decreased by 30%. 

The return on investment has been clear: lower turnover rates and increased productivity.

“Employee assistance programs work best when they’re woven into the fabric of company culture, not treated as a separate benefit.”

Silvia Lupone
Owner, Stingray Villa

As the owner of Stingray Villa in Cozumel, I’ve applied the principles of an Employee Assistance Program (EAP) in our operations to ensure my team feels supported both professionally and personally.

As for us, the main aspects of the good program are easy access, confidentiality, and correspondence to real needs of employees (rather than just a good idea). 

Regular on the spot meetings also enable us to understand the problems while keeping trust. In terms of effectiveness, we consider Passive Leave, performance, and employees’ satisfaction ratings and feedback as the key measurable indicators.

Tailored assistance enhances loyalty and grit. EAP is not simply an added advantage – it is a commitment to the well-being of your team which in the end determines the success of the business.

James Allsopp
CEO, iNet Ventures

Supporting our team’s well-being has been pivotal to our success, and an Employee Assistance Program (EAP) has played a crucial role.

In our view, good communication is of pivotal importance: staff have to understand that a program exists, where to locate it, and that it is of complete confidentiality. 

We have also customized the EAP concept so that it is able to accommodate for the pressures linked to remote working and working in high-speed industries by offering assistance such as mental health counseling along with financial planning advice.

We measure its success by looking at employee retention levels, engagement surveys and anonymous usage metrics. 

But the best evidence of all is the fact that several members of the team are now willing to come forward and tell how the program made their lives better – these moments remind us of the true essence of the program.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights. 

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

Recent Posts

Pillars of Onboarding: Key Actions for New Employee Success

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Pillars of Onboarding: Key Actions for New Employee Success

What are the defining elements of a best-in-class onboarding program? 

How can organizations ensure that new hires feel welcomed, supported, and equipped to succeed from day one? 

To answer these critical questions, we turned to the experts. 

We asked the HR Spotlight community of HR and business leaders to share their insights, specifically focusing on the three most important actions their HR teams take during the initial onboarding period. 

Their responses offer a blueprint for creating an onboarding experience that not only facilitates a smooth transition but also fosters a strong sense of belonging and sets new employees up for long-term success.

Read on!

Regina Sheridan
Executive Vice President, Libra Group

Building connections: At Libra Group, new employees are encouraged to foster connections with individuals both within and beyond their immediate team. By facilitating relationship-building from the outset, this helps create a sense of belonging and deeper understanding of the wider ecosystem.

Experiencing the ethos: We schedule opportunities for new employees to interact with leadership directly to learn about our history and vision for the future. For instance, through our internship program, our leadership team will set time to have off-the-record meaningful conversations with our interns. Observing these sessions is a clear window into our ethos for new hires.

Personalized approach: We aim to get to know each individual on a personal level – whether it’s celebrating a special life milestone or spending one-on-one time discussing their professional development goals. There are frequent check-ins at the beginning of their onboarding which continue for several months to ensure a smooth first year.

Kellie Warner
Director of People Operations, Jobot

Immersing new hires in our culture and values: We introduce employees to our guiding principles of kindness, respect, innovation, and connection. Through interactive sessions, new hires connect with key team members and discover how Jax – our proprietary AI platform – drives our mission of creating good jobs for good people, fostering a deep sense of belonging and purpose.

Providing training and mentorship: We ensure new hires receive hands-on training, a deep dive into Jobot’s methodologies, and meaningful mentorship opportunities. By equipping employees with the tools and guidance they need to succeed, we lay the foundation for professional growth and long-term impact.

Maintaining ongoing connections: Regular check-ins ensure employees feel supported, heard, and equipped to thrive. By fostering open communication and providing actionable feedback, we create an environment where employees can grow in a culture built on transparency and collaboration.

Alissa Durbin
VP of HR, IGS Energy

Each new hire is sent a welcome package to their home which includes a welcome message, items introducing them to our culture, our values statements and IGS swag. We also include a Grubhub gift card to cover the cost of a lunch with their leader or members of their team, which we schedule and organize.

Each new hire also has a fantastic opportunity to hear directly from our co-founder and CEO Scott White and VP of Sales Doug Austin. Regardless of a new hires’ position or location, this dedicated time with our leaders immediately upon joining the team, is very “IGS.” It sets the tone for how we do things here, working as a team and putting emphasis on collaboration and idea-sharing, as opposed to hierarchy.

In the first week, new hires are also invited to join a cohort of new-hire peers to take part in our BetterYet program, which is focused on 12 skills that support personal and professional growth, together. This has proven to be a great way to make connections from across the company.

Carr Lanphier
CEO, Improovy

To welcome and acclimate new employees, the first thing we always do is introductions. Though of course we want new hires to be ready to go as soon as possible, we recognize the value in letting new hires get to know our team before training them. It helps them to feel more welcome, and it also lets them learn who they can go to for different kinds of questions in the future. 

Another thing we always do is provide them with a welcome manual. In this manual, we include everything from an explanation of our history and values, to a breakdown of their employee benefits, to instructions on how to utilize various systems. It’s a big manual, but it is used as a reference by our employees all the time. 

A third thing we always do is give them an office tour.

Cheney Hamilton
CEO, The Find Your Flex Group

A Tailored Onboarding Journey: We don’t do cookie-cutter onboarding. Every new hire receives a personalised introduction to their role and access to the tools and resources they need to hit the ground running.

Focusing on Outcomes: From day one, we make it clear that success here isn’t about clocking hours.. it’s about the impact you make. This focus on results helps new team members feel trusted and empowered to work in a way that suits them best.

Building Connections: We pair every new hire with a mentor who can answer questions, provide guidance, and make key introductions. It’s our way of ensuring no one feels like they’re navigating a new environment alone.

Julie Nielsen
President & Chief Human Capital Officer, Oyster Organizational Development

Recognize that changing the name of “orientation” to “onboarding” does not make it become onboarding. 

Orientation is, “Here are your forms… Sign your Handbook acknowledgement… See you later.” We find that a lot of companies do this. 

Whereas onboarding is the process of onboarding new employees to the culture and making sure they are equipped and settled. 

And that means having a plan in advance that stretches over at least the first six months to communicate, educate (soft and hard skills), and culturize. 

This doesn’t mean you have to talk to them every day, or even every week. But there must be a preplanned schedule that keeps HR in touch and aware of any hiccups or needs.

Make opportunities for new employees to make friends. Gallup found this in their research – one of the top things that engages employees and keeps them in place is having a friend. We have learned that making it clear it’s a friendly place goes a long way, too. 

So, plan a team event in the employee’s first week where everyone can laugh and kick back. Personalities will come out and the new employee will see who he/she can connect with.

Help managers have a strong relationship with the new employee. Marcus Buckingham talks about people leaving their managers, not companies, and it’s so true. A bond with a manager is career-altering. 

Some managers may establish a relationship naturally, but many won’t, so HR needs to help make it happen. For example, ensure that managers take new employees to lunch on Day 1. Have coffee on the following Friday and talk about the week – what went well, what surprised them? And then repeat.

George Fironov
Co-Founder & CEO, Talmatic

At Talmatic, we’ve found that a strong start really makes all the difference in someone’s journey with us.

Here’s what we do: 

First, we create a personalized roadmap for each new person, matching it to what they want to achieve in their career. You’ll get regular check-ins, specific training for your role, and we’ll pair you with a mentor to help you build relationships right away.

We also love getting new folks immersed in our culture quickly. You’ll meet your teammates through virtual coffee chats, join fun sessions about what makes us tick, and get the inside scoop on where we’re headed as a company.

Plus, we make sure you have everything you need from day one – all the guides, tech support, and HR contacts are right at your fingertips, so you can dive right in.

Damon J. Gray
Senior Software Engineer, Anvil Corporation

HR covers the obvious stuff, legal paperwork, benefits matters, safety training and general onboarding. 

As a hiring manager, I’m looking at the less obvious things, and what I have found to be most appreciated by new hires is, first, a clean desk, wiped down, drawers vacuumed and wiped clean, a comfortable chair and the “must have” – some company swag. 

The other most appreciated welcoming ambassador task that seems appreciated is a brief tour of the campus that includes noting which teams are doing what in each building, and most importantly, where the bathrooms are!

James Allsopp
CEO, iNet Ventures

At iNet Ventures, we’ve transformed onboarding into a memorable and impactful experience. Here’s how we ensure our new hires thrive:

– “Mission First” kick-off: The first day takes a deep dive into how their role fits into the overall mission. This goes beyond tasks and spells out purpose. The employees get introduced to the organization’s vision for the future and it’s a shared vision across the board.

– 30 Day Success Blueprint: Different employees are assigned a plan that they can follow for their first few weeks. This plan states goals that they can attain in the course of their first month making sure to build momentum and confidence.

– Culture Passport Program: New employees are walked through our values by completing team challenges, going to lunches with their colleagues or even hearing stories that build connection and membership that are taken from behind the spotlight.

We believe onboarding isn’t just about acclimating—it’s about inspiring. By making every step intentional and energizing, we set the stage for long-term success.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights. 

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

Recent Posts

From Silence to Support: Proactively Addressing the 15% Gap in Workplace Mental Health

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From Silence to Support: Proactively Addressing the 15% Gap in Workplace Mental Health

Mental well-being is no longer a peripheral concern in the workplace; it’s a fundamental aspect of a healthy and productive organization. 

Yet, a sobering reality persists: a mere 15% of workers feel comfortable discussing mental health at work. This highlights a critical gap between the need for support and the perceived safety to seek it. 

To explore how organizations can bridge this gap, we posed to our HR Spotlight community of business leaders and HR experts the crucial question of how to foster a workplace culture where employees feel safe and supported in addressing their mental well-being.

The responses we gathered offer a wealth of practical advice on cultivating a workplace that prioritizes mental health, showcasing the innovative approaches leaders are taking to create truly supportive environments.

Read on!

Lawrence Guyot
President, ETTE

Safe Spaces for Dialog

To foster a supportive workplace culture around mental health, I draw on my experience in cybersecurity and IT management to establish environments that prioritize security and trust. 

At ETTE, we emphasize creating safe spaces for dialog, using secure communication platforms where employees can discuss sensitive issues without fear of data leaks or judgment.

We’ve implemented the CIA Triad approach-not just for cybersecurity but as a metaphor for workplace wellness. 

Confidentiality ensures that discussions about mental health remain private, integrity underscores the importance of a supportive and honest environment, and availability means providing resources and support when needed.

I’ve also witnessed the effectiveness of integrating IT solutions that encourage a balanced work-life dynamic, like automated accessibility tools to reduce workloads. 

By reducing stress through technology optimization, employees feel more supported and have the time to focus on their well-being. 

These strategies help build a culture where mental health dialogs are natural and encouraged.

John Gluch
Owner, Gluch Group San Diego

Conversations and Partnerships

As a real estate business owner managing teams across multiple offices, I understand the importance of creating an environment where employees feel supported in addressing their mental well-being. 

We encourage open dialogue by regularly checking in with team members and normalizing conversations about mental health. Our team has access to flexible schedules, which helps them manage work-life balance more effectively. 

Additionally, we’ve partnered with resources like an employee assistance program to provide access to counseling and support.

I lead by example, openly sharing how I prioritize self-care and manage stress. 

By fostering a culture of transparency, compassion, and understanding, we’ve built an environment where team members feel safe and empowered to seek help or discuss challenges without stigma. 

This focus not only supports their well-being but also strengthens team morale and productivity.

Dr. Maria Knöbel
Medical Director, Medical Cert UK

Check-Ins and Culture

Our HR department has set up private mental health check-ins with trained professionals so that workers can talk about their health in a safe environment. 

In here, people can put their mental health first without thinking about what other people will think if they do this and go to regular classes and programs that teach them more about mental health. 

Likewise, they can also control their stress and choose their own hours, which helps them keep work and home life in order and avoid burning out. 

Supporting a culture of kindness, understanding, and help at work will help make it a place where people feel valued and free to ask for help when they need it.

We care even more about mental health very much, so we have teamed up with local mental health groups to give our employees more tools and help. 

We want to keep improving our mental health services, so we also ask our staff to talk to us and let us know what they think. 

Everyone will be healthier, happier, and more productive if we put mental health first and make the workplace a helpful place to be.

Andrew Higashi
Co-founder & CEO, ChangeEngine

Easy Communication

Creating a culture where employees feel safe discussing mental health starts with addressing the means of communication that they prefer for these types of conversations. 

A recent ChangeEngine survey revealed that while 69% of remote and hybrid leaders feel at ease using live video for sensitive discussions, only 53% of employees feel the same. Even more striking, 20% of employees reported they never feel comfortable using this method, compared to just 8% of leaders. 

Our HR team bridges this divide by prioritizing trust and accessibility. We provide training for managers to approach sensitive conversations empathetically, knowing one size doesn’t fit all. 

Whether it’s via anonymous feedback, check-ins over the phone, or through internal communication software, we’re meeting employees where they are and where they prefer to have those types of conversations. 

By pairing open communication from leadership with flexible support systems, we’re normalizing mental health discussions across all levels of our organization. Because no one should feel like they have to struggle alone.

Paul E. Wolfe
Advisor, Club Req

Taking the Lead

Creating a workplace culture where employees feel safe discussing mental health starts with leadership setting the tone. HR teams can foster this culture by implementing the following strategies:

Normalize Conversations: Encourage leaders to openly discuss mental health, share resources, and model vulnerability. When leaders demonstrate empathy, employees feel more comfortable speaking up.

Provide Training: Offer managers training on recognizing signs of mental health challenges and responding with compassion and confidentiality.

Enhance Benefits: Provide access to Employee Assistance Programs (EAPs), mental health days, and comprehensive healthcare coverage that includes mental health services.

Create Safe Spaces: Establish forums, support groups, or anonymous feedback channels where employees can share concerns without fear of judgment.

By prioritizing empathy, education, and resources, HR can build a supportive environment where mental well-being is not just addressed but actively championed. This fosters trust, loyalty, and a healthier, more engaged workforce.

Shenella Karunaratne
Director of Operations, Online MFT Programs

Open and Frequent Discussions

Our HR team is equipped with many different mental health resources. If someone goes to them needing to talk about their mental health or get help, talking to our HR staff isn’t just talking into a void. They listen and they help in whatever way you need. 

Also, as we are in the mental health industry, we naturally have discussions on the topic regularly. 

This is intentional on behalf of the leadership team. The more you talk about it, the more normalized those discussions become. 

It’s all about letting people know that there are only positive outcomes when you have the bravery to talk about it.

Archie Payne
President, CalTek Staffing

Resources and EAPs

As we are all aware, you can’t necessarily count on employees to  tell you when they’re struggling with their mental health. 

Even if you have a fairly open and supportive workplace, there is still a significant stigma in the broader business landscape regarding mental health, and many professionals still feel like they could put their career progress at risk if they discuss these challenges with their employers. 

Because of this, I find it’s important to be proactive and provide resources that they can utilize without feeling like they’re “outing themselves”, or like they need to discuss their mental health at work if they don’t feel comfortable doing so.

At minimum, this should start by choosing an employee health insurance package that covers mental health care in addition to physical health services. 

Another great option is to offer EAPs that give your employees access to counseling services or wellness workshops. 

Finally, make sure the managers in your organization are trained to spot the signs of issues like burnout, anxiety, and depression, and strategies to address or respond to these issues if they note them on their team. 

Employees who don’t feel comfortable discussing their mental health struggles with HR may be more willing to do so with a manager they trust to be empathetic and supportive.

Mike Fretto
Creative Director, Neighbor

Support Without the Need to Talk

The balance we’ve chosen to strike around mental health is that we don’t need people to talk about it at work, but we do need them to take care of themselves using the resources (like health insurance and paid time off) that we provide. 

One of the lines I find myself using a lot is “I don’t care how you use your sick days. If you think you need a day off, then you need a day off. End of story.” 

By reassuring people that I’m not going to scrutinize their decisions, I give them the freedom to get the help they need.

Jordan Anthony
Head of Nutrition, Ahara

Science-Backed Lifestyle

This is one reason I’m glad to work in a health-related space. 

Our entire philosophy is built around providing science-backed lifestyle plans to help our customers reach their goals, and we apply that same philosophy to our HR policies. 

We strongly encourage our team to not just take care of their mental health with therapy and medication, but to focus on eating a good diet, getting plenty of exercise, and sleeping well. 

Our self-care chat on Slack is one of our most popular employee “downtime” activities.

David Tang
CEO, Flevy

Policies and Practices

HR teams can embed mental health policies in the organization, like accommodations for stress-related disorders and burnout prevention programs. 

– Create anonymous reporting systems for workplace stressors such as overwork or toxic behavior

– Review and update these policies often based on the needs of employees. 

– Pay for and recognize mental health work done in teams. 

– Schedule wellness events like yoga or peer support groups after work. 

If mental health is integrated into the organizational culture, HR can show employees that it takes care of people and fosters a healthier, more productive workforce.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights. 

While all these insights resonate with the needs of today’s workforce, we advise you to carefully develop the ones you think work best for your work environment and move forward accordingly. Of course, we also advise that you do so under the guiding hand of a mental health professional.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

Recent Posts

Breaking Down Barriers: Moving Beyond the 15% to Support Employee Mental Well-being

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Breaking Down Barriers: Moving Beyond the 15% to Support Employee Mental Well-being

“With only 15% of workers comfortable discussing mental health at work, how does your HR team foster a workplace culture where employees feel safe and supported in addressing their mental well-being?”

This was the question we posed to the HR Spotlight community of business leaders and HR experts, and received in return some insightful advice on nurturing an environment of practical care and support at the workplace.

From how peer-support groups help to normalizing conversations around mental health, every piece of advice in here speaks of just how far today’s leaders go to ensure that mental health remains a priority.

Read on!

Julia Yurchak
Senior Recruitment Consultant, Keller Executive Search

Wellness Wednesdays and Mental Health Days

At Keller Executive Search, we’ve reimagined our approach to mental health through targeted initiatives that create real impact. 

Our “Wellness Wednesday” program, for instance, brings in mental health professionals monthly for interactive sessions on stress management and resilience building. 

We’ve also implemented a “No Questions Asked” mental health day policy where we allow team members to take up to six mental health days annually without requiring documentation.

Our initiatives also extend to our leadership team. In fact, we hold the “Leadership Conversations” series, where we give our company executives the space to tell personal stories about their mental health journeys. We’ve noticed that these conversations sparked meaningful dialogue across all levels.

Our quarterly anonymous pulse surveys show that these initiatives have increased comfort in discussing mental health from 15% to 47% in the past year. 

We complement these programs with comprehensive mental health coverage and 24/7 access to virtual therapy through our enhanced EAP, making support accessible whenever our team needs it.

Alexandra Huber
Psychotherapist & Counsellor, Alexandra Integrative Therapy

Create a Culture of Trust

As a psychotherapist, I’ve seen how fear of judgment—even losing their job—can prevent employees from opening up about mental health struggles. 

In high-pressure corporate cultures that value ambition and constant growth, it’s easy for employees to feel like admitting they’re struggling might make them seem replaceable. 

HR teams can help shift this mindset by creating a culture of trust, where mental health is seen as part of overall well-being, not a weakness. 

Managers could be trained to approach these conversations with empathy, and offering confidential support options—like anonymous wellness check-ins or mental health days—can make a huge difference. 

When employees feel supported rather than judged, they’re more likely to thrive both personally and professionally.

Tamica Sears
HR Consultant, Sears Coaching

Leadership Sets the Tone

Creating a culture where employees feel safe discussing mental health starts with leadership setting the tone. 

Your HR team can drive this by ensuring leaders actively demonstrate empathy, normalize mental health conversations, and prioritize psychological safety. 

One thing that I’ve done was intentionally move to a health insurance plan that covered outpatient mental health services at 100%. When announcing the change, I made sure to let everyone know that this was done on purpose to help remove the stigma of discussing mental health among the team. 

Offering other benefits like coaching and mindfulness programs can reinforce the company’s commitment to being more open about mental health and to reduce stigma even more. 

HR can make sure to regularly train managers to recognize and respond to signs of distress. This will help to encourage open, non-judgmental communication to further build trust between managers and their teams.

Meghan Calhoun
Co-Founder & Director of Partner Success, Give River

Gratitude and Recognition Foster Mental Health

Give River’s foundation is rooted in creating healthier, more fulfilling workplaces by addressing mental well-being as a core element of our mission. I’ve learned from my diverse career experiences that a thriving work environment is one where employees feel psychologically safe and supported. 

At Give River, we incorporate wellness and emotional intelligence into our platform via the 5G Method, which prioritizes employee well-being through gamification and recognition. Our platform encourages open dialog and community building, which naturally extends to discussions around mental health.

One example of fostering mental well-being is our Gratitude feature, which transforms workplace culture by normalizing appreciation and recognition, creating an environment of trust and safety that supports mental health. 

Our gamified challenges and recognition tools help teams engage with mental wellness initiatives without feeling pressured, making the process enjoyable and non-intrusive. We’ve seen that when employees are regularly acknowledged and appreciated, their mental well-being improves significantly, adding to overall productivity and job satisfaction.

Data-driven insights from our platform guide companies in making informed decisions that support mental health. For instance, our surveys help gauge employee sentiment, providing actionable insights to leaders on how to bolster a supportive environment. 

We couple this with expert guidance to ensure leaders can handle discussions about mental health comfortably and effectively. 

Emphasizing gratitude and recognition helps create a culture where employees feel valued and comfortable discussing their mental well-being.

Michael Hurwitz
President/Co-Founder, Careers in Government

Embed Psychological Safety in Workplace Culture

Creating a workplace where employees feel safe discussing mental health is essential in today’s evolving professional landscape. At Careers in Government, fostering a culture of trust and support is integral to our mission of empowering both individuals and organizations.

We believe mental well-being is as important as professional growth. Our approach centers on embedding psychological safety into workplace culture, ensuring employees feel valued and heard without fear of stigma. Open communication and proactive support systems are the foundation of this effort.

For instance, we implemented monthly wellness check-ins where employees can discuss challenges in a confidential setting. These sessions, paired with access to professional mental health resources, have significantly improved engagement and trust within the team. Feedback surveys consistently show increased comfort in discussing sensitive topics.

To build a safe environment, prioritize open dialog, offer professional support, and train leaders to model empathy and understanding. Proactively address stigma and create spaces for employees to share without judgment. 

Mental health support is an investment in your team’s resilience and long-term success.

Jason Plevell
Personal Coach, The Obstacle Remover

Peer-Supported Small Group Discussions

In my work as a life and change coach, I’ve seen how pivotal it is to foster a safe and supportive culture around mental health at work. 

I leverage my personal journey of overcoming alcoholism and depression by sharing my experiences openly with clients, which encourages them to discuss their struggles without fear of judgment. It’s that authenticity that helps create a space where real conversations can thrive.

We also implement strategies from our Intrinsic Value Blueprint at The Obstacle Remover, focusing on self-worth and routine while tying these practices into daily work culture. For instance, integrating small group discussions led by team members—not just HR—helps create a peer-supported environment. 

It’s a simple step that boosts feeling valued and mentally supported.

Moreover, using frameworks like the S.T.E.A.R. Cycle allows individuals to actively dismantle negative beliefs and replace them with positive outlooks. 

By aligning daily workplace practices with these methodologies, employees feel empowered to address their mental health openly, knowing there’s a structured process behind the support they receive.

Lydia Valberg
Co-President, Merchant Payment Services

Open and Trusting Relationships

Creating a supportive workplace culture where employees feel safe discussing mental health is crucial. 

At Merchant Payment Services, fostering open and trusting relationships has been fundamental to our approach, as reflected in our focus on community and integrity. We’ve found that the same transparency and trust we offer to our clients are equally important within our team. 

One practical step we’ve implemented is regular, informal “tradition talks,” where employees can share their concerns and ideas openly, without the pressure of formal meetings. 

This aligns with our company’s values of transparent practices and provides space for genuine dialogue, echoing our commitment to integrity and community. 

Moreover, we always emphasize the importance of responding to our employees with the same attentiveness we give our customers. 

This means offering flexible schedules and mental health days to support staff well-being, much like how we tailor our payment solutions to meet the unique needs of our clients.

Dr. Britt Lindon
Ph.D. Clinical Psychologist, Sens Psychology

Normalize Mental Health Conversations

Building a supportive work environment for employee mental health involves both maintaining professional boundaries and actually showing interest in the well-being of individuals. 

Only 15% of employees feel at liberty to discuss mental health matters at work, yet that can be changed through action on the part of the HR teams involved.

At its essence, mental well-being in the workplace is about feeling safe, valued, and understood. HR teams can help break down fears by consistently speaking to the fact that a mental health issue is a priority and that seeking support is strength, not vulnerability. 

Normalizing conversations about mental health in the workplace throughout the organization, such as leadership openly sharing their experiences and company-wide events raising awareness about resources, can actually make employees more likely to seek help when they need it.

Another area that HR can support the mental well-being of an employee through policy and benefits indicating a concern for employees’ wellness, like broad mental health coverage, EAP accessibility, and support for utilizing mental health days or flex time.

Creating a culture of mental well-being calls for sustained effort and true commitment at all levels within the organization. 

HR teams are best able to create this kind of environment by first approaching the subject with empathy, openness, and focus on actual support.

Jose Gomez
Founder & CTO, Evinex

Leadership Shares Mental Health Experiences

Creating a culture where employees feel comfortable discussing mental health starts with leadership setting the tone.

We encourage open dialogue by having leaders share their own experiences with mental health, which helps normalize these conversations. Regular mental health workshops and training sessions are part of our strategy, equipping employees with the tools to manage stress and recognize signs of burnout.

We also offer confidential counseling services and mental health days, signaling that taking care of one’s mental well-being is a priority. 

By fostering an environment of empathy and understanding, we make it clear that mental health is as important as physical health.

Mayank Singh
Director of Human Resources, Coordinated Family Care

Holistic Approach to Mental Health

It’s important for employers to take a holistic approach when considering the mental health needs of their employees. 

It begins with open and transparent communication about how the organization intends to support its employees as it relates to mental health. This should be evident to prospective candidates from the onset when they are looking at a company’s website or job posting. 

Also, on an ongoing basis, there should be consistent reinforcement about the resources that are available to employees. Here are a few things that employers can consider to create a supportive and transformative work culture:

– Open Door Policy (to all levels of management)

– Mental Health Wellness Days

– Employee Assistance Program (EAP) Services

– Group Counseling Sessions, either periodically or after a stressful period of time, at no cost to employees (some EAP vendors will provide a Mental Health Professional to do these sessions at reasonable costs)

– Initiatives to inform and recognize various things that may be impacting people’s mental health. 

At our organization, during certain days or months, we’ll make informational posts about certain topics and then do something to recognize said day or month. 

For example, during World Day of Bullying Prevention in October, we asked employees to wear blue and took a group picture that was posted, along with information on what this day was all about, on our various platforms. 

In November, we had employees have their pictures taken with fake mustaches for Movember (bringing awareness for men’s health issues) and again posted these pictures (along with information on this subject) on our various platforms.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights. 

While all these insights resonate with the needs of today’s workforce, we advise you to carefully develop the ones you think work best for your work environment and move forward accordingly. Of course, we also advise that you do so under the guiding hand of a mental health professional.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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