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Hiring a New Talent Pool: Strategies for Mid-Career Professionals

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Hiring a New Talent Pool: Strategies for Mid-Career Professionals

As organizations adapt to dynamic markets, hiring mid-career professionals making bold career shifts is a strategic advantage.

This HR Spotlight article gathers insights from business leaders and HR professionals on effective recruitment strategies for attracting these talented individuals.

From emphasizing transferable skills to crafting adaptive onboarding and mentorship-driven hiring, these experts share approaches that unlock diverse expertise and drive innovation.

By rethinking rigid job requirements and fostering inclusive processes, organizations can tap into the resilience and strategic clarity of mid-career talent, boosting retention, productivity, and fresh perspectives in today’s competitive landscape.

Read on!

Andy Wright
CEO, BRIX Recruiting Partners, LLC

In many cases, talented professionals are part of the passive candidate pool, so ideally, you’d want to build your recruiting strategy around targeting those who are generally ‘happy where they’re at’.

This means relying on proactive, outbound candidate generation methods as opposed to inbound and reactive job boards where top performers are rarely found.

The passive candidate recruitment experience should feel like a two-way courtship with open communication and transparency. It often takes longer to land that candidate, and you may need to get creative at the offer stage.

Zeroing in on candidates who see your opportunity as a level-up and are running to your company rather than away from theirs, should result in better retention and productivity.

Target Passive Candidates for Better Retention

Leigh Anne Taylor Knight
Executive Director & Chief Operating Officer, The DeBruce Foundation

A growing body of evidence shows people and their occupational interests are much more resilient and flexible than traditionally assumed.

As the economy becomes more dynamic than ever before, companies should be more open to applicants who took non-traditional career paths. And we encourage everyone involved in a hiring or recruitment process – and the AI tools that increasingly support them – to consider research suggesting people may be well-suited for jobs that seem vastly different from their current one, because those jobs use similar “Agilities.”

For example, a plumber draws on the same top “Agilities” as an airline pilot, and a kindergarten teacher uses the same top “Agilities” as a family therapist.

Most importantly, all of us need to let go of the idea that the work we do is a fixed choice. The career paths of the future will look even more like a stream of different twists and turns that draw on various skills we possess, acquire along the way, and transfer from one setting or job to another.

Non-Traditional Career Paths are the Future

Luca Dal Zotto
Co-Founder, Rent a Mac

Having founded Convert Bank Statement and changed careers a couple of times, I have had some sharp insights into hiring mid-career professionals who bring tremendous value to young companies.

Highlight transferable skills over industry experience. According to recent workforce studies, mid-career candidates possess 73% greater problem-solving abilities than entry-level candidates. I recommend competency-based interviews that assess strategic thinking, leadership potential, and adaptability over strict technical skills.

Mid-career candidates will likely introduce cross-industry thinking that generates innovation—something I’ve witnessed firsthand while hiring senior developers who’ve transitioned from finance to fintech.

Create adaptive onboarding programs that acknowledge their experience and incorporate firm-specific training.

Career professionals achieve full productivity 40% earlier when companies recognize their expertise and focus integration efforts on culture and processes rather than skill foundation building.

Also, emphasize opportunities for growth and meaningful work rather than traditional perks, as these professionals appreciate meaningful work that utilizes their learning and leadership potential.

Hire Mid-Career Talent for Transferable Skills

Doug Crawford
Founder, Best Trade Schools LLC

I analyze labor market trends and vocational education to help trade schools align training programs with workforce demand, including mid-career shifts.

In the case of hiring mid-career professionals making a transition to new sectors of work, organizations should emphasize on specific upskilling initiatives where the linkage between the previous and new work is clearly presented.

The individuals are normally rich in transferable skills but might require to acquire knowledge/technology in the industry. This gap can be overcome with a systematic process of onboarding, guiding, and customized training aiding their onboarding into the workforce.

Instead of just using conventional job advertisement, the organizations should actively recruit mid-career professionals in special networking functions, online social groups and collaborate with some schools to recruit talent.

These positions can be more attractive to point out any opportunities to grow and the possibility of new challenges. This method helps in acquiring the talent and prepares the scene towards long-term retention because it properly equips the employees to assimilate into new careers.

Upskill Mid-Career Pros for Better Retention

Sarah Chen
Founder & Principal, Recruit Engineering

I can’t tell you how many companies approach me as a recruiter saying they want to attract top problem solvers in the mid-career stage – those who have hit that sweet spot of experience but are still within reach salary-wise. It’s a smart goal.

Recruiting these professionals can address the challenges of a younger workforce and bring fresh perspectives to a stagnant work culture.

In other words, mid-career professionals are often “just right.”

And yet, when it comes to the actual assessment criteria, many of these same companies make little to no change to their rigid role requirements.

So, the first step any company should take to truly attract mid-career professionals is to back up their intention with action. That means shifting the focus from linear experience to transferable skills.

Prioritize core competencies, problem-solving ability, leadership, and adaptability over direct industry experience. Job descriptions should be rewritten to emphasize skills and potential, not just years spent in a specific role.

Additionally, the interview process needs to evolve. Incorporate behavioral interviews, case studies, and practical assessments that allow candidates to demonstrate how they think, how they learn, and how they solve problems, not just what they’ve done before.

This approach gives mid-career candidates a real chance to show their capabilities. These practical steps will open the hiring pool you’re looking for.

Hire Mid-Career Pros for Transferable Skills

Tracey Beveridge
HR Director, Personnel Checks.

When recruiting talented professionals making mid-career shifts, it is important to lead with the positives of the company culture, values and opportunities for personal development – just because the candidates aren’t fresh out of university doesn’t mean they will take any role, they may even be more selective.

Demonstrate why they would want to come and work for you, and how you would be a good fit for them during this mid-career transition.

A business that is only seeking employees who have the ‘perfectly aligned’ resume credentials may immediately alienate potential talent.

A recruitment strategy that welcomes a person with a combination of transferable skills, adaptability and a diverse career history may in fact bring the breath of fresh air that a team needs.

It’s important to ensure your background checks are suitable when recruiting any employee, but also those that are mid-career change. This will allow you to confidently employ candidates knowing their career change is a genuine and positive transition.

Attract Mid-Career Talent with Company Culture

Jamilyn Trainor
Owner & SPM, Muller Expo

As someone who has managed multi-disciplinary teams within Müller Expo, we regularly recruit from the creative, construction, and tech sectors and have found mid-career employees to be a secret weapon for innovation, provided we hire with intention.

The best approach is to hire for skills and not titles.

When recruiting organizations should map positions against not past job titles but transferable skills – for example, stakeholder management, client-facing delivery, logistical coordination – we also combine this with a short list of situation-based interviews to support their skill/ability to work in ambiguous situations – which is typically where someone who has made a career change will thrive.

Finally, consider your recruitment messaging: ensure you invite candidates from adjacently related industries. If your job description continues to sound as if it were written for someone who has previously held the role, then you are missing out on what could be your next best hire.

This has led us to be able to onboard people who see the role as a fresh opportunity for them to show their worth to us, and a chance for self-progression, with possible loyalty that often exceeds the loyalty of traditional candidates.

Hire for Skills, Not Titles

Bambi Rattner
Founder, Intensive Therapy Retreats

After working with clients aged 3 to 103 across every mental health setting imaginable, I’ve learned that the best talent often comes from unexpected places.

Mid-career professionals bring depth that fresh graduates simply can’t match.

Focus on transferable resilience skills rather than industry-specific experience. In my intensive therapy retreats, I’ve seen how someone who survived corporate burnout often has better emotional intelligence than someone who’s never faced real workplace adversity.

When I hire retreat facilitators, I look for people who’ve steered their own career transitions—they connect authentically with clients going through similar changes.

Create “story-based” interviews instead of traditional Q&A sessions. I ask candidates to walk me through their career pivots and what drove those decisions. The best hires are those who can articulate their journey thoughtfully, not just recite their resume. One of my most effective team members was a former accountant who shifted to mental health—her analytical background actually improved her therapeutic approach.

Hire for Transferable Resilience, not Just Skills

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Leading with Trust: Actionable Advice for HR and Business Leaders in 2025

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Leading with Trust: Actionable Advice for HR and Business Leaders in 2025

In today’s fast-evolving and uncertain economic landscape, employee trust is a vital yet delicate organizational asset. 

Recent surveys highlight a global decline in trust, signaling a weakening of the employer-employee bond. 

This poses a critical challenge for leaders and HR professionals: how to restore trust and foster a culture of transparency, accountability, and psychological safety to strengthen resilience. 

Drawing from insights of business executives and HR experts, this article offers practical, actionable strategies. 

From ethical leadership to transparent communication and true partnership, these leaders provide a roadmap for creating a workplace rooted in honesty and shared purpose.

Read on!

Meyr Aviv
Founder & CEO, iMoving

In light of the 2025 Edelman Trust Barometer findings, it’s clear that businesses must take bold steps to regain employee trust. 

At iMoving, we prioritize transparency by involving our team in decision-making processes and openly sharing both successes and challenges.

Additionally, fostering a culture of recognition and empowerment can bridge the trust gap, proving that authenticity and accountability are non-negotiable in today’s workplace. 

It’s time for leaders to shift from mere policies to genuine relationships—because trust isn’t built through words, but through consistent actions.

Transparency and Relationships Rebuild Trust

Eugene Leow
Director, Marketing Agency Singapore

After a stressful Q4 where deadlines piled up and communication frayed, we saw morale dip. 

I started doing something deceptively simple: every end of week, I’d write a “behind-the-scenes” email explaining why leadership made certain decisions that week: what went wrong, what we learned, and what’s next. 

It turned transparency into a routine, not a reaction. Within a month, feedback loops got healthier and cross-team assumptions dropped. 

Trust rebuilds when leaders stop gatekeeping context and start narrating the journey openly even when it’s messy.

Open Transparency Rebuilds Team Trust

Samuel Huang
CEO, Tele Ads Agency

A few years back, when the whole company got restructured, I made a stop to productivity due to trust issues which were not caused by any skill shortage. I found out that trust is not a one-off agreement; it is something you do every day.

For transparency to be rebuilt, it should be practiced radically.

Leaders have to speak their business problems out loud and give all workers the freedom to suggest solutions. I hold monthly sessions named “Ask Me Anything” where every issue is up for discussion; these have been built as a foundation for our culture.

The next important thing is the ongoing acknowledgment which, in contrast to just recognizing results, helps employees by reminding them they are appreciated.

Lastly, doing what you say you will do is the most important. Unfulfilled promises destroy credibility even more quickly than any company policy can fix.

The trust that has been stretched, will not restore itself immediately. But with consistent, human-centered leadership, it can be more robust than ever before.

Trust is a Daily Leadership Practice

Kevin Heimlich
CEO & Founder, The Ad Firm

In my experience running a fast-moving digital marketing agency, trust breaks down when people feel ignored, unclear, or undervalued. 

Rebuilding it requires returning to fundamentals such as clear communication, follow-through, and showing up consistently.

The first thing I do is talk to the team directly, not through memos or long emails but through actual conversations. I ask where things went wrong and what they need from leadership moving forward. Then I act on it. Trust doesn’t come back through promises; it comes from visible changes.

People don’t expect perfection. But they do expect honesty and consistency. If you say you’re going to fix something, do it. If you made a mistake, own it. Small and persistent behaviors are more important than any big speech.

Trust Returns Through Visible Changes

Marin Cristian Ovidiu
CEO, OnlineGames

Trust is more than just being correct—it is being authentic.

Thus, we took a leap into complete openness. We made the roadmaps public, acknowledged our errors, and delivered the reasons behind every decision, even when they were not favorable.

To be able to reconstruct trust, you have to show the same effort in three areas: communication, accountability, and involvement. Talk to people often and sincerely—even if there is uncertainty. Apply the same rules on leadership as on the rest of the team. And bring employees into important discussions to make them feel included, not isolated.

Trust is being rebuilt, not through big actions, but through daily proof of the value you attach to people’s time, voice, and wellbeing.

The gap of trust cannot be closed with a single action, but little transparent steps can make a significant difference in a short time.

Honest Transparency Rebuilds Employee Trust

Andrew Lokenauth
Founder, TheFinanceNewsletter.com

I’ve learned that rebuilding trust isn’t just about fancy programs or HR initiatives — it’s about consistent, tangible actions. Last March, we faced a major trust crisis after a restructuring that didn’t go as planned (honestly, it was pretty messy).

The first thing I did was implement complete financial transparency. I started sharing our quarterly numbers — the good & the bad — with everyone. Not just the executive summaries, but the actual data.

When we missed our Q3 targets, I walked the entire team through why it happened & what we were gonna do about it. That transparency alone boosted our internal trust metrics by ~25%.

One of the biggest wins came from our “open-door Wednesday” policy. Every Wednesday, my office door stays open for 4 hours straight. Any employee can walk in & talk about anything. Sometimes it’s about budgets, sometimes it’s about their career concerns. The thing is, it’s not just about listening — it’s about taking action. When someone pointed out our outdated expense policy was causing frustration, we changed it within 48 hours.

I’ve found that money talks when it comes to trust. We implemented a profit-sharing program that’s tied directly to company performance. Everyone — from entry-level to senior management — gets the same % based on our quarterly results. It’s amazing how trust grows when people can see their direct connection to company success.

But here’s something that might surprise you — I actually started sharing my own mistakes in our monthly town halls. Like when I miscalculated our expansion budget by $500K. Being vulnerable about my own screw-ups has made a huge difference in how people view leadership. They see us as human, not just suits in corner offices.

Communication is crucial, but I’ve learned it needs to be consistent & predictable.

We now have a strict “no surprises” policy for major company announcements. Everything gets communicated at least 2 weeks in advance, with clear explanations of the ‘why’ behind decisions.And speaking of decisions — we’ve completely changed how we make them. Now we use what I call the “3-2-1 method”: 3 possible solutions presented, 2 rounds of employee feedback, 1 final decision with clear reasoning. When we were deciding on our new healthcare provider, this approach led to 90% employee satisfaction with the final choice.

The hardest part for me personally was learning to say “I don’t know” more often. In finance, we’re trained to always have answers. But I’ve found that admitting uncertainty & then following up with research builds more trust than trying to have all the answers immediately.

One thing that’s been particularly effective is our monthly “numbers & narratives” sessions. Instead of just presenting data, we share stories about how our decisions affect real people. When we increased our R&D budget by $2M, we had the actual researchers share how it impacted their work.

From my experience, rebuilding trust takes time — usually 6-8 months to see real change. But the investment is worth it. Our employee retention has improved by 35% since implementing these changes, & our productivity metrics are up significantly.

The most important lesson I’ve learned: trust isn’t built in big moments, it’s built in small, consistent actions over time. And it starts at the top — if leaders aren’t willing to be transparent, vulnerable, & accountable, no amount of programs or initiatives will make a difference.

I regularly discuss this and have many years experience, so I’d love to help! I’ve earned my degree in this area and held leadership positions across institutions such as JP Morgan, Goldman Sachs, and Citi. I can also share your article with my 100,000+ newsletter subscribers.

Rebuilding Trust: Small Actions, Big Impact

Christopher Falvey
Co-Founder, Unique NOLA Tours

No matter the size of the business, always involve employees in decisions that affect them. There is no better way to gain trust than having employees partake in the actions that need to be trusted.

Lack of trust is easy to fall into when decisions are made without input from those you’re asking to have trust in you. People believe in what they have a stake in.

Involve Employees in Decisions to Gain Trust

Dr. Beth Ribarsky
Director & Professor, School of Communication & Media

People first framework – Recently, my program underwent a significant change in leadership. 

My new dean stepped in with a “people first framework” – prioritizing the well-being and interests of the faculty and staff within our college. 

He focused less on what employees could do for him and more on how he could help employees. 

He sought out to engage with faculty and staff on a personal level through actions such as walking the hallways and stopping in to chat or swinging by a departmental happy hour. 

As simple as it sounds, these actions created a shift in the culture of our college – one marked by trust and transparency. 

Seeing how this transformed the culture, as a new leader of my specific program, I implemented a similar perspective – being transparent with budgets and decisions and seeking ways to recognize my faculty members on a personal level.

People-First Leadership Builds Trust and Transparency

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Cooling Workplace Tensions: HR-Driven Leadership Strategies

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Cooling Workplace Tensions: HR-Driven Leadership Strategies

As online debates spill into workplace tensions, cultivating a culture of civility is critical for organizational success. 

This HR Spotlight article gathers insights from business leaders and HR professionals on one key leadership behavior to promote a positive work environment rooted in respect. 

From modeling constructive curiosity to leading with empathy and accountability, these experts share strategies that transform conflict into collaboration. 

Their approaches emphasize safe spaces for dialogue, proactive problem-solving, and inclusive communication, offering actionable lessons for leaders to foster civility, enhance team cohesion, and drive sustainable growth in today’s dynamic workplaces.

Read on!

Marin Cristian Ovidiu
CEO, Online Games

One leadership behavior I rely on to promote civility is modeling respectful disagreement in public.

In a remote team of creatives, developers, and marketers, ideas will clash—and that’s healthy. But the tone and transparency of how I respond to pushback set the standard.

When I calmly acknowledge differing views and ask clarifying questions instead of reacting defensively, it signals that disagreement isn’t conflict—it’s collaboration.

I also avoid private correction for public debates; instead, I treat those moments as opportunities to show what respectful discourse looks like in real time. This has created a team dynamic where people feel safe sharing ideas, knowing they won’t be shut down or shamed.

In today’s digital-first workplace, civility isn’t just about being nice—it’s about showing emotional control and leading with curiosity instead of ego.

Model Respectful Disagreement for Civility

Josh Qian
COO & Co-Founder, Best Online Cabinets

One effective leadership behavior for nurturing a positive work culture is to prioritize and model accountability.

When leaders take responsibility for their actions and decisions, they set a powerful example for the entire team.

By fostering a culture where accountability is valued, team members are more likely to own their roles and contributions, leading to higher levels of engagement and collaboration. When everyone feels accountable for their part in the team’s success, it reduces blame-shifting and defensiveness, which can often escalate conflicts.

Encouraging regular feedback, both giving and receiving, reinforces this culture of accountability. It helps create an environment where individuals feel empowered to speak up and share their perspectives, ultimately leading to more constructive discussions and a stronger sense of team cohesion.

Modeling Accountability Builds a Better Culture

Rabbi Shlomo Slatkin
Certified Imago Therapist & Advanced Clinician, The Marriage Restoration Project

The one behavior which is extremely helpful is curiosity.

If an employee is disruptive, causing conflict, or underperforming, instead of rebuking or criticizing them, become curious about their story. Ask questions without interrogating. Find out what’s going on for them. Learn about what’s bothering them at work, at home, etc… Listen without judgment, without responding. As you listen long enough, they will undoubtedly make sense, even if you don’t agree.

Once people feel heard and that you care about what they have to say, they are much more likely to be responsive and more willing to collaborate.

After working with high conflict couples for over twenty years in his marriage counseling practice, I have discovered that the same process used with couples is exactly what companies need to do to sort out their workplace and communication differences.

Curiosity is a Leader’s Best Tool

Dennis Shirshikov
Head of Growth & Engineering, Growthlimit

At its essence, civility thrives when leaders regularly acknowledge and validate the different perspectives people bring to the table.

So, by actively seeking input from everyone, leaders indicate that all voices matter and opposing ideas are not quelled, but welcomed. This active recognition also contributes to breaking down hierarchical walls and stimulates open dialogue and reciprocal respect. It builds a culture where people are comfortable sharing concerns, questioning ideas, and sharing creative solutions. Because fundamentally, this behavior is indicative of a leader’s dedication not just to the performance metrics but to the human dynamics that will continue to drive long-term collaboration.

As perspective taking becomes a habit, ingrained as a cultural imperative, everyday interactions that reflect the organization’s deeper values of respect and inclusion emerge.

Validate Perspectives to Foster Civility

Steve Corcoran
CEO, Lawn Love

Be a leader who communicates well.

When it comes to conflict or issues with hostility in the workplace, those can be awkward situations to have to address. But, you have to be a leader who is willing to tackle them head-on and communicate clearly and effectively with your team. You can’t be a leader who shies away from the hard conversations and hopes that issues will resolve on their own.

This is just one of many reasons why it’s so important for leaders to be great communicators.

Communicating as a leader doesn’t just mean communicating with investors and external individuals – it means interpersonal team communication as well.

Leaders Must Tackle Hard Conversations

Adam Hamilton
CEO, REI Hub

Lead with compassion.

Compassionate leaders are able to lead in a way that always considers everybody’s feelings and makes sure to create a workspace where every single employee feels supported.

When you lead with compassion, you can help inspire compassion among those you lead, setting the foundation for how you want your team to treat each other. Leading with compassion also allows you to tackle delicate situations like conflict resolution with care.

Compassionate leadership is a type of leadership where you are able to both be effectively hands-on and you are able to set the tone for how your team acts even when you aren’t around.

Compassionate Leadership Sets a Positive Tone

Oleksii Kratko
Founder & CEO, Snov

One behavior I’ve championed across our 180-person global team (including conflict-zone engineers in Ukraine) is “Friction Fridays”: Every leader hosts a 15-minute virtual coffee where team members share one work-related frustration anonymously via sticky notes. The leader reads them aloud, and we collectively brainstorm solutions. No blame, just problem-solving.

This ritual transforms passive resentment into active collaboration.

For example, a note like “Design mockups always arrive late, making QA rushed” became a new Slack protocol where designers tag “ready for review” with a 24-hour buffer. The magic here is that vulnerability starts at the top, as I kickstart sessions with my own flaws (“I overbook calendar slots; call me out!”).

Civility isn’t about avoiding conflict, it’s about creating safe spaces to resolve it.

Friction Fridays Resolve Conflict with Collaboration

Davide Pirola
CTO, Trep Digitalx

One of the most effective leadership behaviors to promote civility is modeling ‘constructive curiosity.’

When tension arises, leaders should respond not with judgment or silence, but with thoughtful questions: ‘Help me understand your perspective’ or ‘What outcome are you hoping for?’ This shifts the tone from conflict to collaboration.

At Trep DigitalX, we actively train team leads to stay curious rather than defensive, especially in disagreement. It creates space for open dialogue without escalating friction.

By normalizing respectful inquiry, we create a culture where it’s safe to challenge ideas, not people. Civility isn’t about avoiding conflict; it’s about how we engage when it happens.

Constructive Curiosity Promotes Workplace Civility

Steve Schwab
CEO, Casago Vacasa

Good leaders should know how to resolve conflict.

They should know how to step in during the middle of an argument, how to handle a conflict once it’s happened, and how to prevent conflict in the first place. These situations can be a bit tricky to handle since emotions can be heavily involved, which is why leaders need empathy.

Leading with empathy allows you to see things from everyone’s perspective and come up with a course of action and resolution that respects everyone’s feelings and opinions.

So, having empathy and stepping in is necessary for any good leader to foster civility and handle conflict.

Empathy is Essential for Conflict Resolution

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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From Autopilot to Purpose: Transformative Habit Shifts

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From Autopilot to Purpose: Transformative Habit Shifts

Leadership habits shape organizational success, and adapting them intentionally can yield transformative results. 

This HR Spotlight article gathers insights from business leaders and HR professionals on one habit they consciously dropped and one they adopted in recent years, along with the direct outcomes. 

From abandoning micromanagement to embracing delegation, or shifting from over-efforting to seeking ease, these leaders reveal how small changes drive big impact. 

By fostering trust, empowering teams, and prioritizing clarity, their strategies enhance collaboration, boost efficiency, and create thriving cultures, offering actionable lessons for leaders navigating today’s dynamic business landscape.

Read on!

John Baldino
President, Humareso

I have pushed back on leader-centric branding. As a founder, it is a default for an organization to focus on the high-profile leader.

This often created bottlenecks in workflows, business development and customer success.

Being deliberate in pushing leadership to others in the organization and doing so in outward ways has proven valuable to both individual contributor development and brand identity.

Distributed Leadership Builds Brand Identity

Brittany Rogars
Founder & CEO, SKF Practice Solutions

I’ve been that manager. The one who caused good people to quit. If I am honest, that’s a pretty hard pill to swallow, but it’s true.

So when I started my own business in 2022, I made myself a promise: I will never be the reason someone dreads coming to work. But saying it and living it were two very different things. To actually become the kind of leader I wanted to be, I had to make two major shifts:

– I had to let go of the belief that I had to know everything. Somewhere along the way, I picked up this idea that being a leader meant having all the answers. Spoiler alert: it doesn’t. What does it mean?

It means hiring people who are better than you in areas where you’re weak. Trusting them. Learning from them. And genuinely celebrating when they shine… even when (especially when) they surpass you.

– I had to give my team clarity and trust. We did that by building our rulebook, not a dusty policy binder, but our core values: Authenticity, Knowledge, Efficiency, Accuracy, Gratitude, Integrity. These aren’t just words we stuck on the website. They are everything. We talk about them in daily huddles. We hired them. We fire them. Every single person on my team knows where we’re going and how we’re getting there, because our values are committed to memory and engraved on their hearts.

Those two shifts changed everything. My business took off. Our goals stopped feeling like wishful thinking and started becoming reality. And my team? They became more confident, capable, and engaged than ever.

As the CEO of a growing consulting company, this evolution didn’t just help the business grow, it gave me the space to lead with vision instead of just managing chaos.

If you’ve ever looked around and thought, “This isn’t working”… it might be time to look inward. Because real leadership? It’s not about control. It’s about clarity. It’s about trust. And it’s about building something people are excited to be part of.

Leadership Shifts from Control to Clarity

John Krewson
CEO, Sketch Development

One habit I’ve intentionally adopted is asking a subset of the team to develop even deeply impactful strategies without my direct involvement. On the flip side, I’ve quit trying to be involved in every brainstorming session. I used to be so involved in shaping our messaging that I’d read every blog post before it got published (and edit heavily).

The hands-on approach got us where we are, and I don’t regret it. It won’t get us where we’re going though. We have a strong brand and team in place, so there’s no reason to let my own bandwidth limit either.

The team will do things I won’t like. Occasional failures are inevitable. We won’t let the fear of failure prevent us from putting things into production so we can gather market feedback. This is exactly what I discuss in my book, and what we teach our clients.

Trusting the Team for Growth

Dr. Jaime Goff
Founder of The Empathic Leader and author, The Secure Leader

My team and I design and run our company’s flagship executive leadership program, a high-profile initiative with a large budget.

In the early cohorts, I tried to empower my team by delegating key pieces, yet as launch dates loomed my anxiety and perfectionism kicked in. I slipped into micromanagement, asking them rapid-fire questions that felt like interrogations. I was projecting my stress and undercutting their confidence.

Recognizing this pattern, I turned the spotlight inward. When visibility and pressure rise, I now pause, breathe, and use quick reflective prompts to challenge the story in my head. I still check progress but with curiosity and support rather than control. The result is a calmer leader, a more capable team, and a richer learning experience for our future executives.

Curiosity Beats Micromanagement for Leaders

Paige Arnof-Fenn
Founder & CEO, Mavens & Moguls

As a result of the pandemic I stopped spreading myself too thin by overscheduling/hitting multiple overlapping networking events, etc.

I learned to disconnect from technology and focus on cultivating human/face-to-face relationships.

Meeting for coffee/lunch even virtually not only allows you to refuel/recharge but it also accomplishes so much more than e-mail/social media posts.

I now give myself permission to say no. Whether it means sleeping in (no to an alarm clock), meditating, taking a walk, or just turning off the phone/computer (no I will respond later on my own schedule), simple acts of letting myself relax and enjoy the moment are the very best gifts I can give myself.

What I have come to appreciate and realize is that “me time” is not a luxury or pampering like it was in my youth, now it is maintenance! Doing less can be more impactful.

Disconnecting and Learning to Say No

Jeff Williams
President & CEO, Aptia Group US

One leadership habit I consciously let go of was tolerating people who lacked integrity.

I call it my personal “no jerks” rule.

I made a promise to only build and lead alongside people of real fabric, people I trust and respect. If I’m going to pour myself into building something, it has to be with people I believe in and in a culture I’m proud of. Why give myself to anything less?

On the flip side, one habit I’ve intentionally adopted is what I call the power of a little bit more.

In a world that can feel fragile and uncertain, I’ve developed a mindset of giving just a bit more to my work, to my people, to my life.

I work out a little bit stronger, love a little bit harder, hug my wife a little bit tighter.

That small shift has created a life and leadership style driven by purpose, not just productivity. It has helped me build not only successful teams but meaningful ones.

Integrity and Purpose Define Leadership

Angela Justice
Founder & Executive Coach, Justice Group Advisors

I used to believe that if I wasn’t exhausted, I probably wasn’t doing enough.

So I overfunctioned. Took on too much. Made things harder than they needed to be. And I called it leadership.

The habit I dropped was over-efforting. What I adopted instead was asking: What would make this easier?

That question changed everything. It helped me see that effort ≠ impact. Now, before I take something on—or when it starts to feel heavier than it should—I pause and ask:

– What’s the simplest path to the outcome I want?

– What would this look like if it were 20% easier?

– What might I be making harder than it needs to be?

Now I move faster, lead better, and make more space for the people around me to do the same.

Ease isn’t lazy. It’s leadership without the drag.

And when other leaders hear that, they exhale—because they’ve been carrying too much for too long.

Ease is Leadership Without the Drag

Sarah Williams
Founder & Principal, Recruit Healthcare

In recent years, I made a conscious decision to let go of micromanaging.

It was actually a family member who first said something. We were making dinner together, and (as usual) I was trying to control everything from the oven temperature to the garbage collection. What I thought was just good advice was actually undermining her abilities, and suddenly, it hit me — I do this to my employees, hovering over them, and unintentionally limiting their independence.
And, just like in the kitchen, the habit wasn’t doing me any favors.

Since then, I’ve consciously replaced micromanagement with intentional delegation.

I’ve learned to trust my team with real ownership of their work and to give them the space to make decisions and solve problems without me hovering over every detail.

The change has been transformational. The team moves faster, takes more initiative, and genuinely feels empowered in their roles when less supervised.

Intentional Delegation Replaces Micromanagement for Growth

Sheena Yap Chan
Wall Street Journal Bestselling Author, The Tao of Self-Confidence

One leadership habit I consciously dropped was over-explaining myself to be “liked” or validated.

As an Asian woman, I was taught to soften my voice and over-justify my decisions to avoid conflict or judgment. Letting go of that habit allowed me to lead with more clarity and self-trust.

The habit I intentionally adopted was listening more deeply without immediately reacting. Instead of rushing to fill space or provide answers, I now give others room to process and speak fully. That shift created stronger relationships, better collaboration, and more empowered conversations.

Real leadership isn’t about controlling every outcome—it’s about holding space and showing up with intention.

Leading with Clarity, not Over-Explaining

Harry Morton
Founder, Lower Street

One leadership habit I’ve intentionally adopted is being honest, especially when I don’t have the answers.

If someone comes to me with a problem I can’t immediately solve, I don’t bluff or pretend like I know it all, but simply tell them I’ll find out.

The same goes for mistakes that I will always own, and I expect the same from my teams. You will be amazed at how powerful mistakes can be as a leader.

I’ve also consciously dropped the habit of always trying to provide solutions.

I used to think offering quick fixes showed competence, but it actually discouraged creative thinking and added to my own stress. Now, I just focus on creating space for my team to bring their own ideas. And that has resulted in a more confident, creative team, plus a much healthier dynamic for everyone involved, including me.

Honesty And Humility Empower Great Teams

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Transparency Without Chaos: Leaders Share How to Satisfy Gen Z at Work

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Transparency Without Chaos: Leaders Share How to Satisfy Gen Z at Work

A transformative shift is reshaping the workplace, driven by Gen Z’s demand for flexibility, with nearly half seeking adaptable schedules, per EY’s findings. 

This push for diverse, flexible arrangements is essential to empower a multi-generational workforce. 

Leaders face a complex challenge: meeting Gen Z’s needs while ensuring fairness across generations and achieving business goals. 

This HR Spotlight article gathers insights from business executives and HR experts, exploring innovative policies and digital tools they use. 

Their experiences offer a strategic roadmap for building an agile, inclusive, high-performing culture that benefits all.

Read on!

Anatolii Ulitovskyi
Founder, UNnmiss

Narrate the Why, Not the What

Narrate the ‘Why’, Not Just the ‘What’

In my view, companies best achieve Gen Z’s expectation of transparency by explaining decisions rather than just announcing them.

Whether detailing pay bands, promotion paths, or changes to strategy, if you communicate the reasons behind your decisions, you build trust with your employees, even if the news is bad.

We have helped clients with short internal videos or Q&A sessions led by real execs to explain decisions in unglossed English.

This type of disclosure isn’t about sharing absolutely everything about the decision; rather, it’s about making a statement that management truly respects the workers and is willing to tell them the truth and involve them early on.

CLARITY BEATS PERFECTION, a process-visibility approach is preferred by Gen Z over polished spin.

Isvari Maranwe
CEO, Yuvoice

Transparency and Boundaries Build Respect

My best practice is to train everyone in the workplace, including GenZ, to know the boundaries of appropriate and inappropriate work behavior. They know they can ask people and culture (HR) or the CEO (me) any questions they have and we will do our best to share. But they also know to respect a statement that “this is what we can share right now.”

We both foster a lot of opportunity to disagree and give feedback and clarity on who is ultimately responsible for the final decision, which should then be respected. I learned this from working at the Department of Defense. We do err on the side of updates and transparency in monthly townhalls, so everyone has the opportunity to get caught up.

Janice Kuz
Owner, Flinders Lane Cafe

Transparency and Feedback Build Gen Z Trust

After 20+ years in hospitality and taking over Flinders Lane Café, I’ve learned Gen Z responds best to transparent feedback loops.

When we expanded from 3 to 7 days of kitchen service, I openly shared our weekly revenue numbers and customer feedback scores with the entire team, including our younger staff.

The game-changer was creating monthly “reality check” sessions where anyone could question decisions or suggest improvements without hierarchy getting in the way.

One Gen Z team member pointed out our social media felt too polished—they helped us start posting behind-the-scenes content that actually showed our daily struggles and wins.

When organizational constraints do exist (like budget limits for wage increases), I’ve found being brutally honest about the numbers works better than vague promises. I show them our actual costs, profit margins, and growth targets. They appreciate seeing the real business challenges rather than getting corporate speak.

Nick Norris
Partner, Watson & Norris

Clear Policies Build Trust With Gen Z

My two decades representing employees reveal a fundamental need for clear, consistent workplace policies. Gen Z’s demand for transparency often stems from a lack of clarity in how decisions, especially about progression and rewards, are truly made. This ambiguity creates distrust and can lead to perceived unfairness.

The best practice is to implement thoroughly documented and universally applied performance-based reward and evaluation systems. My firm frequently sees issues from arbitrary measures; instead, rewards should be tied to easily measured work, with clear examples of expectations and outcomes communicated upfront.

This approach ensures employees understand precisely what is expected for advancement and compensation, fostering trust and showing tangible equity.

Clearly explained policies, with established penalties for violations and explicit non-retaliation clauses for reporting issues, build genuine transparency.

Ty Francis
Chief Advisory Officer, LRN Corporation

Generationally Aware Training Builds Gen Z Trust

I recommend building more generationally aware, context-driven training and communication that bridges the gap between Gen Z’s demand for transparency and the realities of organizational constraints. Gen Z is more values-driven, but also highly skeptical. Our search shows fewer than half believe their managers hold themselves to the same ethical standards they expect from others. That kind of mistrust erodes engagement and makes ethics programs feel performative.

This is why training needs to go deeper. The key is to use real workplace dynamics, perhaps including WhatsApp exchanges, and offhand comments in hybrid meetings to highlight the nuances of digital-first communication.

When people see their own experiences reflected and understand why certain information is shared (or withheld), they’re more likely to trust leadership and middle management. It’s about clarity, consistency, and context. That’s how you build credibility and a sustainable culture.

Jennifer Barnes
CEO, Optima Office

Strategic Transparency Builds Gen Z Trust

Think of transparency like a GPS for your workplace – except Gen Z wants to see EVERY pothole ahead.

The best practice? Strategic transparency with context. Instead of saying “we can’t share that,” try “here’s the bigger picture and why some details are classified (no, not CIA-level, just Tuesday budget meeting-level).”

Give them the route overview – where you’re headed, what obstacles you’re dodging, and how their role matters. Share the ‘why’ behind decisions. Gen Z doesn’t need to know everything, but they need to know you’re not hiding everything. It’s the difference between “trust us” and “here’s why you should trust us.”

At Optima, we help you design transparency frameworks that turn generational friction into competitive advantage. Because when your people understand the journey, they’re more invested in the destination – and less likely to jump ship at the first stop.

Jared Bauman
Co Founder & CEO, 201 Creative

Structured Transparency Builds Gen Z Trust

One best practice is to embrace “structured transparency.” That means giving Gen Z employees more insight into decision-making processes, even if you can’t share every single detail.

You don’t have to reveal all the numbers or internal politics, but you can walk them through how and why a decision was made, who was involved, and what the intended impact is.

Gen Z doesn’t just want outcomes. They want context.

Framing communication this way builds trust without putting the company at risk. It also shows respect for their desire to understand the bigger picture, which goes a long way in today’s workplace.

Rameez Ghayas Usmani
Director of Link Building, HARO Services

Honesty Builds Respect With Gen Z

One thing that’s helped us bridge that Gen Z transparency gap is just being honest about what we can explain. If something can’t be shared, I don’t dodge it. I say that upfront, but I always explain why.

For example, if a campaign strategy isn’t fully open, I still walk the team through how decisions are made and what goes into it.

Most of the time, they’re not looking for full access. They just want to know they’re not being kept in the dark. That kind of honesty builds a lot more respect than trying to polish over things.

Diana Babaeva
Founder & CEO, Twistly

Transparency that Doesn’t Overwhelm

Structured visibility offers the best compromise for Gen Z expectations and business limits.

This entails recurring, lightweight rituals such as short weekly Loom updates from leaders or open dashboards with project progress, so people feel in the know, yet not having access to everything.

The Gen Z type doesn’t want full exposure; they just want to feel on the inside, not on the outside.
So, rather than just sharing more, make sure what is shared feels real and current, if imperfect.

Format and frequency mean more than volume, authenticity goes a long way with Gen Z.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Ghost Jobs Decoded: Unexpected Drivers in Today’s Hiring Game

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Ghost Jobs Decoded: Unexpected Drivers in Today’s Hiring Game

Job searching is already challenging, but “ghost jobs”—listings posted without real hiring intent—add a layer of deceit. 

Far beyond building talent pipelines, these postings serve complex, sometimes questionable purposes, like salary benchmarking or internal employee pressure tactics. 

Drawing from frank perspectives of HR experts and business leaders, this HR Spotlight article reveals the hidden motives behind ghost jobs and explores the serious risks they pose to a company’s reputation and the trust of job seekers.

Read on!

Friddy Hoegener
Co-Founder & Head of Recruiting, SCOPE Recruiting

Hidden Motives Behind Corporate Ghost Job Practices

As an HR business lead, beyond the commonly discussed reasons like maintaining candidate pipelines or satisfying internal posting requirements, I’ve observed some less obvious motivations behind ghost job practices in the recruiting industry.

Companies frequently post positions to gauge salary expectations in competitive markets.

When organizations are considering expanding into new geographic areas or skill sets, fake job postings help them understand what compensation levels they’d need to offer without committing to actual hires.

Another uncommon driver involves competitive intelligence gathering. Some companies post attractive roles to see which competitors’ employees respond, providing insights into rival organizations’ retention challenges and workforce stability. This information becomes valuable for strategic planning and market positioning.

I’ve also noticed ghost jobs being used to test internal promotion readiness. Organizations post external roles to see if current employees apply, revealing who might be considering departure and helping identify internal candidates for future advancement opportunities.

Some companies use ghost postings to justify budget requests for hiring. When executives see hundreds of applications for non-existent roles, it supports arguments for increased headcount or higher salary ranges in subsequent budget discussions.

The practice reflects deeper organizational planning processes rather than deliberate candidate deception. However, it wastes candidates’ time and damages employer brand reputation when people discover the truth.

Transparent communication about hiring timelines and actual needs serves everyone better than these indirect intelligence-gathering methods.

Arvind Rongala
CEO, Edstellar

Reveals Internal Skill Benchmarking Strategy

While it’s often assumed ghost jobs are posted to build a talent pipeline, an uncommon but increasingly relevant reason is internal benchmarking.

Some companies post roles publicly to gauge the market value of skills they already have in-house, helping HR teams justify salary adjustments or training investments.

For example, if job postings attract candidates with higher-level skills or certifications, it can prompt leadership to upskill existing teams rather than hire externally.

In this context, corporate training becomes a strategic alternative to recruitment, aligning workforce capabilities with evolving business needs.

Blake Beesley
Operations & Technology Manager, Pacific Plumbing Systems

Serves Multiple Strategic Business Purposes

One uncommon reason we’ve seen is pipeline protection companies post ghost jobs to have backup candidates ready in case someone quits or underperforms, especially in hard to fill roles.

Another is internal leverage: some managers use fake openings to pressure current staff to take promotions or work harder, creating a false sense of competition.

In a few cases, jobs are posted to gather market salary data or gauge interest in a potential expansion that hasn’t been approved yet. While not always malicious, it wastes candidates’ time and erodes trust.
If a role isn’t real, don’t post it transparency matters.

Guillermo Triana
Founder & CEO, PEO-Marketplace.com

Pressures Employees, Stall Hiring

Here is something people do not talk about: some companies post fake openings to pressure current employees.

It is like a soft threat, e.g., “your role could be filled.” It sounds shady, but it happens, especially during budget cuts or performance dips. Nobody says it outright, but when three people on a team spot their job posted publicly, morale tanks. It is a passive-aggressive tactic used to spark urgency without having the guts to confront issues head-on.

Then you have the internal chaos side. Some roles are posted without real intent to hire because teams are waiting on budget approval, but recruiting gets told to move anyway. It is a stall tactic. Post first, decide later.

Sometimes it is just a placeholder to keep a role “active” in the system. Basically, no plan, just bureaucracy in motion. Meanwhile, candidates waste time applying to something that does not exist.

Lacey Kaelani
CEO, Metaintro

Ghost Jobs: Hidden Motives Beyond Hiring

Beyond the obvious “keeping options open for good talent,” we’re tracking more subtle motivations.

Because a lot of the major job boards don’t source check, we see companies every day taking advantage of free traffic.

For instance, a few weeks ago, we saw a company post over 600K jobs on a major job board that drew traffic to their site – and who knows if those jobs were real.

In addition to this, we can assume employers post ghost jobs for AI training data collection., competitive intelligence gathering and even, perhaps, employee retention psychology.

Leah Miller
Marketing Strategist, Versys Media

Signals Growth, Benchmark Talent

One less obvious reason some companies post ghost jobs is purely strategic. I’ve seen organizations use them as a way to signal projected growth to investors or stakeholders.

Posting open roles they don’t intend to fill quickly can give the impression of scaling up, even when resources aren’t quite there yet.

Another reason is internal benchmarking; a company may want to see what kind of talent or salary expectations are out there without having to commit to hiring.

We once worked with a tech platform that listed roles just to test how its employer brand was landing compared to competitors. It wasn’t done maliciously, but from the candidate’s perspective, it still erodes trust.

Wendy Sellers
HR, The HR Lady

Ghost Jobs Hurt Brand, Morale, Productivity

That 40% figure is troubling. Beyond the usual “pipeline building,” some managers post phantom roles to signal growth to investors or customers, to satisfy headcount optics before budgets are set, to test pay ranges or locations without committing, to hedge for pending contracts, or to appease leaders who equate open reqs with influence. It’s a bad practice.

Candidates notice and your brand takes the hit; current employees see the listings and assume they’re being replaced, which drags morale, productivity and retention.

It’s also a waste of money and time—recruiting and ads are expensive, and every hour spent screening for a non-job is an hour stolen from real workforce planning.

Do better: be transparent about hiring status, build talent communities, and only post when funding and approvals are real.

Gregory Shein
CEO, Nomadic Soft

A Bet On Uncertainty

Posting “ghost jobs” may seem deceptive, but some less-discussed motivations come from operational uncertainty rather than ill intent.

In fast-moving sectors like tech and FinTech, companies sometimes post roles preemptively anticipating funding rounds, contract wins, or internal restructures that haven’t been finalized.

It’s a way to gauge market talent and keep a candidate pipeline warm.

Another overlooked reason is employer branding. Active listings can falsely signal growth or stability to investors, clients, or even competitors. While I understand the strategic logic, it’s a practice that erodes trust in the long term.

Transparency should always take precedence over short-term optics.

Calin Oancea
Founder, Nature and Sustainability

Ghost Jobs Benchmark Salaries and Talent

Having hired over 30 people and freelancers in my company and projects and having consulted with multiple HR teams during hiring booms, I’ve seen how these so-called “ghost jobs” serve hidden strategic purposes.

I regularly collaborate with companies that are refining their growth projections. One less-discussed driver is the desire to measure labor market trends or competitors’ salary expectations; some managers post roles purely to benchmark talent pools and adjust internal plans.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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