July 09, 2025
What Tech Hiring Teaches Us About Talent: Lessons from SaaS, Startups, and Scale-Ups
By Margaret Buj
Global Talent Acquisition Leader and Interview Coach
After two decades of recruiting for tech companies – from high-growth SaaS startups to global players like VMware or Expedia – I’ve seen what makes hiring succeed… and what quietly sabotages it.
Tech hiring moves fast. Roles evolve rapidly, products shift direction, and org structures get rebuilt overnight. But one thing stays consistent: the best teams are built by people who know how to hire not just for skills, but for adaptability, ownership, and clarity of thought.
Here’s what I’ve learned from working at the heart of tech talent acquisition – and what HR leaders in any industry can take from it.
- Lesson 1: Skills fade fast - hire for capability, not just experience
In the world of B2B SaaS, the tech stack you hire for today might be obsolete in 12 months. That’s why the best hiring teams don’t just ask “Have you used this tool?” – they ask “How do you learn?”
I’ve seen too many companies reject strong candidates because they didn’t tick one specific box. But the reality is, a candidate who’s curious, resourceful, and fast to onboard often outperforms someone who meets every requirement on paper but stagnates quickly.
What to do differently: Train interviewers to assess for learning agility, not just tool familiarity. Use scenarios to test how candidates adapt, solve problems, and navigate ambiguity.
- Lesson 2: High-growth hiring requires structured flexibility
- Interview plans are aligned across roles
- Each stage has a clear purpose
- Feedback loops are tight
- We move fast – but not blindly
- Lesson 3: The best candidates aren’t always the loudest
- Lesson 4: Growth marketers and product hires need more than CV keywords
I’ve recruited for some of the most in-demand tech roles – including growth marketing, product design, and PMs. These roles are hard to evaluate if you only look at keywords.
A great growth marketer doesn’t just “run campaigns” – they tie user acquisition to product loops, optimize journeys with data, and partner with product, design, and sales. That nuance often gets lost in a CV.
What to do differently: Go deeper in interviews. Ask candidates to walk you through a strategy from hypothesis to execution. Have them share learnings from failed experiments. This uncovers critical thinking, cross-functional maturity, and whether they actually drove outcomes or just supported them.
- Lesson 5: Remote changed hiring - but not always for the better
Global, remote hiring opened doors – but it also exposed a lot of bad habits. I’ve seen companies over-index on async tools and under-invest in candidate experience. Long, drawn-out processes. No updates. Generic assessments.
Meanwhile, the best candidates – the ones who are still getting multiple offers — expect clarity, speed, and a sense of connection.
What to do differently: Even remotely, make hiring feel human. Communicate regularly. Set expectations. Tailor the process to the role. Remote shouldn’t mean distant – it should mean intentional.
- Lesson 6: Great hiring reflects great company culture
- Decision-making is clear
- Accountability is shared
- Communication is intentional
- Feedback loops exist
- Talent strategy is a leadership function
In the early days of SaaS hiring, talent was often seen as a reactive function – post a job, fill a seat. That’s no longer viable.
Today, the best HR and recruiting leaders act as strategic partners:
- Advising on role design
- Helping managers interview effectively
- Challenging vague requirements
- Improving cross-functional alignment
- And making hiring a core part of how the business scales
Great hiring isn’t about copying what worked last year – it’s about adapting fast, hiring intentionally, and making every headcount decision count.
About the Author
Margaret Buj is a Global Talent Acquisition Leader and Interview Coach with two decades of experience recruiting top talent across EMEA, LATAM, and the US. She has led hiring for global tech companies, scale-ups, and high-growth SaaS startups – including Microsoft, VMware, Cisco, Box, Typeform, and Mixmax.
Margaret currently leads hiring at Mixmax and coaches professionals worldwide through her practice and Kadima Careers. Her advice has been featured in Forbes, Business Insider, and Financial Times. She specialises in hiring across engineering, product, and marketing – and helping companies build inclusive, high-performing teams.



