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Upskilling Unlocked: Expert Picks for Training Methods and Formats

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Upskilling Unlocked: Expert Picks for Training Methods and Formats

In the workplace of today, effective on-the-job training is the backbone of a skilled, adaptable workforce.

With 74% of employees citing a lack of training as a barrier to career growth (LinkedIn’s 2024 Workplace Learning Report), organizations are under pressure to deliver impactful learning experiences.

We asked HR pioneers and business leaders a critical question:

What on-the-job training methods and delivery formats do you find most effective for your workforce, and what challenges led you to adopt these approaches?

From immersive digital platforms and peer-led coaching to hybrid microlearning models, their innovative solutions—shaped by past pitfalls like disengagement or outdated systems—offer a playbook for building resilient, high-performing teams.

Dive into their insights to discover how to transform training into a catalyst for success.

Read on!

Mike Ouwerkerk
Cyber Security Awareness Trainer & Cultural Transformation Consultant, Web Safe Staff

Face-To-Face Workshops Provide Best Outcomes

As a provider of cyber awareness training, I can say hands down that face-to-face workshops provide the best outcomes for my clients. I do also provide videos, cheat sheets, quizzes, posters etc., but when I train people who have used anything other than face-to-face, their knowledge is typically lacking.

Why would companies use face-to-face over other methods? It comes down to the return on investment. If there are big benefits to be made (i.e., staff less likely to be tricked by a cybercriminal), then companies will make an informed financial decision, and spend the extra money to ultimately save money.

Mohamed Moussa
Managing Director, Tornado Marine Fleet

On-The-Job Training With Mentorship

For us, the best training happens right on the boat, in the middle of the action. New crew members shadow experienced staff, learning by doing instead of sitting through long lectures. We also mix in short, hands-on workshops and use quick video guides for things like safety drills and customer service tips.

Before, training was too informal with new hires just picking things up as they went, which led to inconsistency in training. Some crew learned fast, while others missed key details, and that affected our team’s morale. So, we created a structured but flexible system where mentorship, real-time coaching, and digital tools keep everyone on the same page.

Now, training feels natural and works seamlessly with daily operations. Crew members get instant feedback, and everyone knows what’s expected, no matter which boat they’re on. The result? A confident, well-prepared and happy team that delivers top-notch service every time.

Antony Chan
Founder & Head of Learning, Teachng

Demonstration, Theory, Then Practice Approach

Having trained hundreds of team members throughout my career, I find the most effective on-the-job training follows a “demonstration-first, theory, then practice approach”.

I start by showing them what they’ll be doing, then breaking down the “why” behind each action, and finally letting them try it themselves.

This three-step process of “demonstration-first, theory, then practice approach” ensures that they’re not just imitating without understanding, but are actually grasping the reasoning behind their work.

I developed this approach after noticing that many people hesitate to ask questions during training, even when they don’t fully understand. Often, when they start doing the task, they make a lot of mistakes which can be time-consuming and expensive to fix.

By frontloading demonstration, then theory, and following up with hands-on practice, I can quickly identify gaps in their understanding and guide them before mistakes happen in real-world situations.

While the “demonstration-first, theory, then practice approach” does require time and deep expertise, it is worth it in the long run. It builds confidence, reduces errors, and ensures each team member isn’t just following instructions, but is thinking critically and mastering their role.

Jon Morgan
CEO, Business and Finance Expert, Venture Smarter

Immersive Project-Based Learning

One unique method we’ve implemented at Venture Smarter to enhance employee training in our software company is the use of immersive, project-based learning.

Rather than relying solely on traditional classroom instruction or online courses, we immerse our employees in real-world projects from the start. New hires and even current employees looking to upskill are paired with more experienced team members and assigned to live projects.

This hands-on approach not only accelerates learning but also fosters collaboration and practical problem-solving skills.

This method can be replicated in other sectors by identifying key projects within the organization that can serve as learning experiences.

For instance, in the healthcare sector, new nurses could be paired with seasoned professionals and involved in patient care scenarios. In marketing, junior staff could be assigned to active campaigns, working under the guidance of senior marketers.

The essence is to create an environment where learning is directly tied to real-world applications, ensuring that employees are not just theoretically proficient but practically competent as well.

Dr. Chad Walding
Co-Founder & Chief Culture Officer, NativePath

Interactive Online Learning With Hands-On Application

One of the most effective training methods for my team at NativePath involves a combination of interactive online learning and hands-on, in-person application.

Initially, we struggled with traditional training methods that focused heavily on theory, which led to disengagement. To address this, we incorporated real-world scenarios, case studies, and group exercises to bridge the gap between knowledge and practical application.

For instance, employees can learn the basics through online courses and then reinforce their understanding through workshops and role-playing exercises. This has significantly improved engagement, knowledge retention, and the ability to apply skills directly to their roles.

The results have been clear: we’ve seen a marked improvement in employee performance and satisfaction. If you’d like more details, feel free to reach out!

Andrew Osborne
Owner, Ozzie Mowing & Gardening

Hands-On Mentorship-Based Approach

An effective on-the-job training method I use is a hands-on, mentorship-based approach, combined with structured lessons on horticulture fundamentals.

When a new team member joins Ozzie Mowing & Gardening, they start by shadowing an experienced team member, learning everything from proper mowing techniques to plant care, pest management, and efficient garden design.

I reinforce this practical learning with short, focused sessions covering soil health, pruning strategies, and plant nutrition, drawing on my formal horticultural education.

By pairing real-world experience with expert knowledge, my team develops both technical skills and a deep understanding of why certain methods work best. This approach ensures consistency in service quality and empowers my staff to think critically in the field.

This system was developed after noticing early on that traditional training such as simply explaining techniques or handing out instructional materials was not enough. Without hands-on application, newer team members struggled to fully grasp the nuances of plant care and garden maintenance.

My 15 years of experience in gardening, combined with my formal qualifications in horticulture, allowed me to refine this process by integrating science-backed principles with practical demonstrations.

As a result, my team now learns faster, retains knowledge better, and performs with a level of expertise that has contributed to the high customer satisfaction that earned us a customer service award.

Ben Lamarche
General Manager, Lock Search Group

Blended Learning With Ongoing Support

As the General Manager of Lock Search Group, I’ve found that the most effective on-the-job training methods are those that blend hands-on experience with ongoing support and collaboration. We’ve adopted a mix of mentorship, e-learning modules, and live, interactive sessions to ensure that our team has access to both structured learning and real-world application.

In the past, we relied heavily on traditional classroom-style training, which had its limitations. While informative, it often felt disconnected from the day-to-day realities of recruitment. There was a gap between theory and practice, and sometimes it was difficult for team members to see how the training applied to their specific tasks or client needs.

To address this, we shifted to a more dynamic approach. We now pair new recruits with experienced mentors who can offer guidance in real time. These mentors help with everything from understanding client expectations to refining candidate assessments, ensuring new hires feel supported as they apply their training in a practical context.

We also introduced e-learning modules that cover core recruiting skills, such as sourcing techniques, candidate engagement, and client relationship management. These modules are flexible, allowing our team to learn at their own pace, which is crucial given the demanding nature of the job. After completing these online modules, we bring everyone together for live sessions where we can discuss challenges and share insights in a collaborative environment.

This mixed format addresses the shortcomings of our previous training approach, such as a lack of direct application and limited interaction between team members.

By combining self-paced learning with mentorship and collaborative sessions, we’ve created a more engaging and effective training program that allows our team to grow while staying connected to the practical realities of recruiting.

Amit Doshi
Founder & CEO, MyTurn

Peer-To-Peer Code Review Program

One unique strategy that has significantly improved employee training at MyTurn is implementing a “peer-to-peer code review program.” Developers are paired with peers to review each other’s code in a structured format, enhancing both their technical skills and collaborative capabilities.

This approach not only elevates coding standards but also fosters a supportive learning environment where employees learn from real-world examples and feedback. To replicate this in other sectors, companies can adapt the core principle of peer-to-peer reviews to their specific field.

For instance, in marketing, employees can review each other’s campaign strategies, while in customer service, team members can evaluate call-handling techniques. This method promotes continuous improvement and strengthens team cohesion across any industry.

Sudheer Devaraju
Staff Solutions Architect, Walmart

Blended Learning With AI-Driven Paths

The most effective on-the-job training methods combine blended learning, hands-on project work, and AI-driven personalized training paths. Our workforce benefits most from role-based microlearning, real-time coaching, and interactive simulations, which provide immediate, applicable knowledge while minimizing disruption to daily tasks.

We shifted from traditional, one-size-fits-all training due to low engagement, knowledge retention issues, and limited adaptability to evolving skill needs. Instead, we implemented a hybrid approach that includes:

AI-Powered Adaptive Learning – Uses AI-driven platforms (like Workday Learning, Coursera for Business) to personalize training based on skill gaps and job roles.

Hands-On, Project-Based Training – Employees apply new skills in real-world projects, reinforcing learning through practical experience.

Virtual Simulations & Scenario-Based Learning – Using interactive VR/AR modules and role-based simulations, employees engage in realistic problem-solving.

Peer Learning & Mentorship Programs – Encourages cross-team knowledge sharing, improving retention and collaboration.

Just-in-Time Learning Modules – Short, task-specific videos and guides embedded within workflows provide instant knowledge access without disrupting productivity.

This approach accelerated skill development, increased engagement by 40%, and reduced training costs while ensuring a continuous learning culture in an evolving workplace.

Gauri Manglik
CEO & Co-Founder, Instrumentl

Tailored Training Methods For Individuals

I’ve seen many unique methods to improve employee training in software companies, and I can tell you that the most effective ones are those that are tailored to the individual.

For example, if you’re training someone who has difficulty learning from written material, then maybe it’s better to try visual aids or videos instead. If you’re trying to teach someone something that will be useful for them almost immediately after they’ve learned it, make sure they have an opportunity to apply what they’ve learned right away so that they can see how it works in real life.

And remember: the best way to teach your employees is through practice! So while it’s important not to overwhelm them with too much information at once, it’s also important not to let them leave training without feeling like they’ve had enough practice time with whatever skills they need.

Alexandru Samoila
Head of Operations, Connect Vending

Blended Approach With Peer-To-Peer Learning

We have been tinkering with our learning and training models for a while now and continue to innovate them based on employee feedback and engagement responses. Currently, a blended approach with a focus on peer-to-peer learning using bite-sized knowledge transfers has been working well for us, particularly for new employees and trainees.

We’ve realized that beyond the first few days when the mandatory learning and training sessions are done, it’s hard for people to make time for continuous learning every day. Furthermore, a rigid learning journey with little room for flexibility and personalization led to lower engagement and knowledge retention.

As of now, we have a buddy system that encourages mentoring and exchange of knowledge through formal and informal channels, along with leveraging a learning platform to provide nudges, prompts, quick assessments and customized learning content directly to employees.

This blended format has allowed team members to collaborate and learn at their own pace, while also relaxing the formality of training modules by making them more accessible.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

Recent Posts

Stopping the Blame Game: How to Build a Responsible Workforce

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Stopping the Blame Game: How to Build a Responsible Workforce

Blame-shifting in the workplace can erode trust, tank morale, and stifle growth, yet it’s a persistent challenge for many organizations.

With studies like Gallup’s 2024 report showing that high accountability cultures boost employee engagement by 27%, fostering responsibility is more critical than ever.

We reached out to HR visionaries and business leaders to tackle a pressing question:

What are your go-to solutions for improving accountability within your workforce?

From implementing transparent goal-setting frameworks to fostering psychological safety, their practical strategies and real-world insights offer a blueprint for transforming blame into ownership.

Dive into their expert advice to unlock a more empowered, productive workplace.

Read on!

Trayton Vance
CEO & Founder, Coaching Focus Ltd

Coaching Culture Replaces Blame With Accountability

When blame becomes the norm, growth takes a backseat.

It’s a pattern we see all too often. A deadline gets missed. A mistake slips through. Fingers start pointing. Suddenly, it’s less about solving the issue – and more about dodging responsibility.

Blame can feel safe in the short term. But over time? It chips away at trust. It fuels defensiveness. And it stalls progress.

Here’s the truth:
When blame takes over, learning stops. People hold back. Morale dips. And innovation? It fizzles.

So, how do you break that cycle?

By building a coaching culture that champions accountability – not blame.

In a coaching-led environment, mistakes aren’t seen as failures to hide. They’re seen as opportunities to learn and grow.

Here’s how coaching flips the script:

1. It shifts focus from blame to ownership: Our coaches support individuals in asking the right questions: What was my part in this? What can I learn from it? What would I do differently next time? Accountability becomes internal – not imposed.

2. It encourages curiosity over criticism: Instead of jumping to conclusions, teams learn to pause and explore what happened. That space creates understanding – and stronger, more resilient solutions.

3. It empowers leaders to model the way: Leaders stop reacting and start coaching. They become role models for calm reflection, honest feedback, and clear expectations. And when leaders own their part? The ripple effect is huge.

4. It builds psychological safety: When people feel safe to speak up, take risks, and admit when something didn’t go to plan – that’s where true accountability lives. Coaching nurtures that safety. It creates space for honesty without fear.

The result?

A workforce that doesn’t hide from mistakes. They learn from them.

They bounce back stronger.

And they hold themselves – and each other – to high standards because they want to, not because they’re afraid not to.

Nurdes Gomez
Director of People Operations, eMed

Accountability Thrives In Trust, Not Fear

Shifting blame can quickly erode trust and collaboration within a team. For me, improving accountability starts with creating a culture where people feel safe owning both their wins and their mistakes.

I’ve found that clear expectations, regular feedback, and modeling accountability as a leader go a long way. You need to be honest when you or your team makes a mistake, own it and fix it. People will always respect you for being forthcoming and working towards constant growth.

I also believe in focusing on solutions rather than finger-pointing. When someone drops the ball, it’s an opportunity to ask, “What can we learn from this?” and “How can we prevent it next time?” That reframing fosters growth, not fear. But just as important is making sure people know that trying something new isn’t failure–it’s learning. I always encourage a mindset of try, assess, and pivot. That’s how growth happens–through curiosity, experimentation, and reflection.

When we create space for people to explore new ideas without fear of blame, they feel empowered to take initiative and learn from the process. Accountability then becomes less about avoiding mistakes and more about continuously growing–together.

Max Shak
Founder & CEO, nerDigital

Clarity And Trust Foster Accountability Culture

Accountability isn’t just a leadership ideal–it’s a cultural foundation. At Nerdigital, we’ve worked hard to build an environment where ownership is expected, respected, and reinforced daily. Shifting blame might be easy in the short term, but in the long run, it erodes trust, stalls progress, and kills team momentum. One of my biggest priorities as a leader has been creating conditions where accountability becomes the norm, not the exception.

The first step is clarity. A lot of blame-shifting comes from vague expectations or undefined roles. So we start with alignment–every team member knows what success looks like in their role, what they’re responsible for, and how their work ladders up to the bigger picture. When people understand their impact, they take more pride in their performance.

But accountability doesn’t thrive in fear–it thrives in trust. We’ve created a culture where mistakes aren’t punished but debriefed. When something goes wrong, we don’t look for someone to blame; we look for what we can learn. That shift opens the door for real ownership. People feel safe admitting when they’ve dropped the ball–and that honesty becomes contagious. It also makes it easier for us, as leaders, to coach in real time rather than letting issues fester under the surface.

One thing I personally do is model it. If I miss something or make a misstep, I own it–publicly. That vulnerability from the top sets the tone for the rest of the team. It says, “We’re all human, but we’re also all responsible.” And it reinforces the idea that accountability isn’t about perfection–it’s about integrity.

We also use regular retrospectives, not just for projects, but for how we function as a team. What worked? What didn’t? Where can we improve individually and collectively? It’s not a blame game–it’s a growth loop.

Improving accountability isn’t about control–it’s about empowerment. When people feel truly seen, supported, and trusted, they start showing up not just for the task, but for the team. That’s when accountability becomes second nature. And when that happens, culture strengthens, performance improves, and everyone grows together.

Tyler Harper
Co-Founder, Homegrown Storage

Clear Roles Encourage Ownership And Growth

Improving accountability starts with setting clear expectations and creating a culture where ownership is encouraged and modeled from the top down. At Homegrown Storage, we’ve found that when roles, responsibilities, and outcomes are clearly defined, it becomes much easier for team members to take ownership of their work.

One of our go-to solutions is regular check-ins that focus not just on performance but on problem-solving. We ask team members to reflect on what went well, what didn’t, and how they plan to improve. This shifts the focus from blame to growth. We also make it a point to recognize accountability when we see it–publicly acknowledging when someone takes responsibility and works to fix an issue helps reinforce that it’s a valued trait.

When mistakes happen, we treat them as learning opportunities rather than reasons for punishment. This creates a safe space for honest reflection and encourages continuous improvement. Over time, this approach builds trust, strengthens morale, and fosters a more resilient, responsible team.

Kritika Kanodia
CEO, Write Right

Leading By Example Cultivates Accountability

Improving accountability within a workforce starts with creating a culture of trust and transparency. At Write Right, I’ve found that leading by example is one of the most effective strategies. When I hold myself accountable, it sets a tone for others to do the same.

I make sure that responsibilities are clearly defined from the start–everyone knows their roles and expectations. Regular check-ins are crucial for staying on track and making adjustments as needed. If an issue arises, I focus on problem-solving rather than blame. Encouraging open communication and allowing space for honest discussions about mistakes fosters a learning environment instead of a blame culture.

One key practice I implement is having “ownership meetings,” where team members share successes and also areas where things didn’t go as planned. This helps people take responsibility without fear of punishment, knowing it’s a learning opportunity.

By nurturing a culture of mutual respect and ownership, employees begin to see accountability as a part of personal growth and success, which ultimately leads to improved morale and a stronger, more cohesive team.

Steve Faulkner
Founder & Chief Recruiter, Spencer James Group

Workflow Platforms Enhance Accountability And Efficiency

When each team member’s work is clearly documented and tracked, it becomes much more difficult for employees to shift blame or sidestep accountability. This doesn’t require micromanaging every task. What has worked well for us at Spencer James Group is making effective use of a workflow management platform to assign tasks, monitor progress, and give managers visibility into their teams’ work at a big-picture level.

What I appreciate about this solution is that it strengthens accountability while also improving efficiency and communication across the team. Everyone knows exactly what stage each project is in and who is responsible for it. Once a task is complete, it can automatically move to the next step in the process, reducing the risk of delays or missed steps.

This kind of system also fosters peer-to-peer accountability. It gives team members visibility into each other’s workloads, allowing them to check in, offer support, or collaborate when someone falls behind or needs help to meet a deadline. Ultimately, utilizing a workflow management platform increases transparency around every team member’s tasks and responsibilities–and transparency and accountability go hand in hand.

Anita Roach
Founder, Safe & Sound Workplace Alliance

Trauma-Informed Approach Transforms Accountability

Blame-shifting is often seen as a character flaw or a lack of professionalism–but in trauma-informed workplaces, we pause to consider: what’s underneath the behavior? The instinct to deflect blame can, in fact, be a deeply ingrained trauma response. For individuals who have experienced environments–personally or professionally–where mistakes led to punishment, shame, or loss of safety, self-protection becomes a reflex. Shifting blame becomes a way to survive, not sabotage.

This doesn’t mean we excuse the behavior. It means we understand it, so we can change it.

Accountability is not about blame. It’s about building safety, trust, and integrity through aligned actions and transparent systems. In Safe & Sound: Cultivating a Whole-human, Trauma-informed Approach to Employee and Employer Well-being, I introduce the Seven Agreements, a set of actionable commitments that help organizations operationalize trauma-informed values. Among them, Uphold Accountability is foundational.

In a Safe & Sound workplace, accountability is approached not as a tool for control, but as a mechanism for healing and empowerment. It reinforces the message: “You are believed. You are protected. We stand behind our commitments.”

This shift requires organizations to:

Create clear and consistent structures for accountability that avoid ambiguity and arbitrariness.

Model transparency at all levels, especially among leadership, to demonstrate that accountability is reciprocal–not hierarchical.

Build relational trust by acknowledging mistakes, offering repair, and demonstrating that accountability is about growth, not punishment.

This Agreement doesn’t exist in isolation. It is upheld by others–especially Allow and Accept Humanness, which ensures that employees feel safe enough to admit mistakes without shame, and Be Mindful of Actions, Behaviors, and Their Impact, which helps us recognize how unaddressed harm can perpetuate silence, blame, and fear.

In organizations where accountability is upheld in alignment with these Agreements, we don’t see blame-shifting as often. Instead, we see employees who take ownership of their work, raise concerns earlier, and engage in repair when things go wrong. Why? Because they trust the process and feel psychologically safe.

Modeling the behaviors, embedding them in policies, and providing training that helps teams understand accountability not as discipline, but as care can shift behavior from one of blaming to one of accountability.

Marissa Daskalakis
Small Business Owner & Chef, Fete Fraiche

Family Meal Review Depersonalizes Feedback

We’ve transformed accountability in our kitchen by implementing a practice borrowed from Michelin-starred restaurants called “family meal review.”

After each event, our entire team gathers to taste leftover components and discuss both successes and shortcomings openly, focusing on the food itself rather than individual performance. This product-centered approach depersonalizes feedback while maintaining clear standards.

When issues arise, we ask “what happened to the dish?” rather than “who made the mistake?” This subtle shift encourages collaborative problem-solving rather than defensive positioning.

By consistently modeling vulnerability–beginning with leadership acknowledging our own missteps first–we’ve created a culture where accountability becomes about collective improvement rather than individual blame, resulting in remarkable quality improvements and nearly eliminated staff turnover.

Austin Benton
Founder, Speaker Drive

Ownership Maps Shift Culture From Blame To Clarity

One of the most effective ways I’ve found to improve accountability–especially in a team where finger-pointing starts creeping in–is to remove the fog. At our speaker agency, we made one simple change: we replaced vague to-do lists and generic job titles with ultra-clear ownership maps. Every project now has a visible owner, not a “team” owner–one person, one face, even if the work is shared.

What that did was quietly shift the culture. It’s not about blame anymore, it’s about clarity. When someone knows their name next to a task, they think differently. And when something does go sideways, the conversation shifts from “who messed this up?” to “what process let this through, and how do we fix it next time?” Blame fades when people feel safe owning things–even the mistakes.

Accountability isn’t built by pushing harder–it’s built by creating systems that don’t let people hide or panic. Clear roles, honest post-mortems, and a culture where owning up gets you more respect than deflecting ever could–that’s how you build real accountability.

James McNally
Managing Director, SDVH [Self Drive Vehicle Hire]

Celebrating Accountability Reduces Blame Culture

At SDVH, I focus on leading by example and making accountability a core part of our culture. My team needs to observe me taking responsibility in all situations as a CEO because it demonstrates leadership through ownership, and that trickles down.

We also make it a point to celebrate accountability across departments. If a team member steps up to solve an issue or drive a project forward, we recognize that publicly through team shoutouts and internal comm. Our organization has seen a major reduction in blame culture alongside an increase in team morale because of this reinforcement strategy.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Crafting a Winning Onboarding Experience: Top Strategies for New Hire Success

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Crafting a Winning Onboarding Experience: Top Strategies for New Hire Success

Building Connections for Belonging

A stellar onboarding experience can make or break a new employee’s journey, setting the tone for engagement, productivity, and long-term loyalty. With 69% of employees more likely to stay with a company for three years after a great onboarding experience, organizations are rethinking how to welcome new hires effectively.
We tapped into the expertise of HR and business leaders to answer a pivotal question: What are the three most critical actions for a best-in-class onboarding program? From personalized roadmaps and immersive cultural introductions to mentorship and ongoing support, their proven strategies—shaped by real-world challenges like disengagement and high turnover—offered a blueprint for transforming onboarding into a launchpad for success.
Dive into this fresh information gained from their insights to learn how to create a welcoming, purpose-driven experience that empowers new hires from day one.
Read on!
The first days at a new job can be exhilarating yet daunting, and a well-executed onboarding program is the key to turning new hires into engaged, productive team members. With research from SHRM indicating that effective onboarding boosts retention by 69% and Gallup’s 2024 report showing a 20% engagement increase when employees feel connected, the stakes are high.

Immersing in Culture and Purpose

Leaders stressed the need to anchor new hires in the company’s mission and values from day one. One CEO described a “mission-first” kickoff where new employees learn how their role aligns with the organization’s vision through direct interactions with leadership. “It’s not just about tasks—it’s about purpose,” they said, noting that past onboarding failures stemmed from vague expectations. Another leader shared a cohort-based program where new hires engage in team challenges and hear leadership stories, fostering a sense of membership. This approach counters previous shortcomings where new hires felt disconnected from the company’s ethos, with 74% of employees citing unclear values as a turnover driver (LinkedIn, 2024).

Personalized Support and Ongoing Engagement

Customization and continuous support emerged as critical pillars. One director of people operations outlined a 30-day success blueprint, setting clear, achievable goals to build confidence and address past issues of overwhelming onboarding manuals. “We tailor training to the role, showing how their work drives our mission,” they explained. Regular check-ins over the first six months, as another leader advocated, ensure HR stays attuned to hiccups, with 93% of employees valuing frequent feedback (Gallup, 2024). A practical touch, like sending welcome packages with company swag and meal vouchers for team lunches, was cited as a low-cost way to signal care, fixing earlier complaints about impersonal orientations.

Overcoming Past Challenges

Leaders reflected on past onboarding pitfalls that shaped their strategies. Many noted that generic “orientation” sessions—focused on paperwork and compliance—left new hires disengaged, with 60% reporting feeling unprepared for their roles (BambooHR, 2023). By shifting to onboarding as a cultural and developmental process, they’ve addressed issues like high first-year turnover (22% industry average, per SHRM). Others tackled remote work isolation by integrating virtual connection tools and mentorship, ensuring hybrid employees feel included. “We learned that a friendly, structured plan over months, not days, makes the difference,” one HR president shared, emphasizing preplanned schedules to maintain momentum.

The Impact of Effective Onboarding

The benefits of these strategies are clear. Organizations with robust onboarding see a 50% increase in new hire productivity and a 62% reduction in turnover intent (Brandon Hall Group, 2024). By prioritizing connections, cultural immersion, and personalized support, companies create environments where employees feel valued and empowered. As one CEO put it, “Onboarding isn’t just acclimating—it’s inspiring.” These actions not only smooth transitions but also lay the foundation for a workforce that’s engaged, aligned, and ready to thrive.

Looking Ahead

As workplaces evolve, onboarding remains a critical investment in talent retention and performance. The insights from HR and business leaders highlight that success lies in intentional, human-centered approaches that go beyond checklists. By fostering connections, embedding purpose, and providing tailored support, organizations can turn new hires into long-term assets. As the online community debates #WorkplaceTrends, these strategies offer a playbook for building onboarding programs that resonate in today’s dynamic job market. For HR teams and leaders, the message is clear: a great first impression is the spark that ignites lasting success.

Written by Grok with primary information gathered by the HR Spotlight team and additionally sourced from SHRM 2023, Gallup 2024, LinkedIn 2024, BambooHR 2023, Brandon Hall Group 2024, posts on X.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

Recent Posts

DEI Rollbacks: HR and Business Leaders Unpack the Consequences

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DEI Rollbacks: HR and Business Leaders Unpack the Consequences

The corporate world is at a crossroads as major companies like Walmart, Meta, and Disney scale back their Diversity, Equity, and Inclusion (DEI) initiatives, citing shifting priorities and political pressures.

But what does this retreat mean for workplaces, employee morale, and business success?

We went straight to the experts, asking HR trailblazers and business leaders to weigh in on the critical question:

What are the potential outcomes of dialing back DEI efforts?

From risks like increased workplace bias and talent loss to opportunities for reimagining inclusion strategies, their candid insights—grounded in data like McKinsey’s 2023 report showing diverse teams boost performance by 35%—offer a roadmap for navigating this complex shift.

Join us as we unpack the real-world implications and what’s at stake for the future of work.

Read on!

Kim Clark
DEI Communications Speaker & Consultant, Kim Clark Communications, Inc.

Scaling Back DEI Risks Brand Damage

In short: Brand reputation damage. “Optics” backfiring. Unwanted attrition. Trust in leadership is sinking. Increased discrimination without the protections that DEI provides organizations. Still won’t be protected from intimidation and litigation threats.

It is extremely dangerous to pull back on legal, productive DEI work. This makes companies more vulnerable – not less – to legal issues and would be going in the opposite direction that employees, customers, shareholders, and society are going. Core to a company being sustainable is staying relevant and scaling back on useful, legal DEI work will make companies less relevant.

This is the time to protect your people. The ones doing the intimidation do not care about your company, or your employees, or your customers or your revenue. You do. If you’ve done a comprehensive audit of your DEI work according to applicable laws, all you’re doing with DEI work is living up to your mission, vision, and values. Your actions are in integrity with your statements.

To message this in a way that each audience can understand, I recommend using The DEPTH Model from the book, The Conscious Communicator.

Nurit Hattab
Consultant, DEI & Culture Change, The DEI Code

DEI Is Essential For Everyone’s Success

Scaling Back DEI initiatives? Here’s what’s at stake for everyone:

It affects all of us – Life is unpredictable. At some point in our lives, we all become “diverse” – through health challenges, caregiving roles, or unexpected life shifts. We need systems that can see us, support us, and help us thrive. DEI isn’t about “others”; it’s about all of us, in our full humanity.

DEI is not about labels – it’s about people. The real focus is on recognizing and valuing uniqueness. Scaling back DEI initiatives sends the wrong message: that people’s individual needs, strengths, and growth areas aren’t seen or supported. That erodes the human side of work and your attractiveness as an employer.

It’s about building organizations that work for everyone – Research shows that environments fostering belonging empower all employees -not just those from historically excluded groups. The result? Stronger collaboration, better decision-making, and improved outcomes.

In a knowledge economy, the difference is your competitive edge – When you stop creating spaces for different voices, perspectives, and ways of thinking, you risk losing the very innovation that drives growth -whether it’s a warning you didn’t see coming or a game-changing idea.

Why you scale back matters -If DEI programs are paused to be refined, aligned with legal frameworks, and improved–great. If they’re stopped to avoid discomfort or complexity, everyone loses. Avoiding difference is not a strategy–it becomes a liability.

System adaptability is still key – DEI practices help organizations evolve – updating outdated systems and unlocking fresh thinking. That’s not a “nice to have”; it’s business-critical in a fast-moving world.

While scaling back DEI initiatives may address certain legal or political concerns, it also introduces serious risks – around equity, reputation, and long-term org. effectiveness. Companies that step back too far may unintentionally send a message that people’s individual experiences and strengths don’t matter.

That’s not just a cultural loss–it’s a strategic one.

Brett Ungashick
CEO, OutSail

Scaling Back DEI Undermines Growth

As a professional HRIS expert, I see the scaling back of Diversity, Equity, and Inclusion (DEI) initiatives as a potentially short-sighted move that may undermine long-term organizational growth and employee engagement. DEI is not just a social initiative–it directly impacts recruitment, retention, and performance. Data shows that diverse teams are more innovative and productive, and organizations with inclusive cultures experience higher employee satisfaction and lower turnover rates. When DEI efforts are deprioritized, businesses may lose these strategic advantages.

From an HRIS perspective, DEI metrics are vital for tracking organizational health and equity in the workforce. Reducing focus on DEI initiatives could lead to less visibility into workforce disparities, affecting everything from promotions to pay equity. Systems that capture and analyze DEI-related data help leadership make informed decisions, ensuring fairness and compliance with equal opportunity laws. Scaling back can hinder progress, especially if the underlying analytics and accountability mechanisms are removed or weakened.

Moreover, the message sent to employees when DEI is scaled back can be demoralizing, particularly for underrepresented groups. It may lead to decreased trust in leadership, lower morale, and diminished feelings of belonging. This can result in a disengaged workforce, reduced collaboration, and even public reputation risk–especially in today’s environment where social responsibility matters to both employees and consumers.

In the long run, organizations that step back from DEI may find themselves less competitive in attracting top talent. Younger generations entering the workforce are more diverse and increasingly value inclusion and equity as core workplace values. Rather than retreating from DEI, companies should aim to integrate it more deeply into their HR technology systems and business strategies–making it measurable, actionable, and sustainable.

Austin Benton
Founder, Speaker Drive

DEI Rollback Makes Companies Easier To Ignore

Imagine you’re building a soccer team. Not just any team, but one meant to win tournaments, attract fans, and actually matter. Now, if everyone on that team plays the same way, thinks the same way, and trained under the same coach… sure, things might feel smooth at first. But the team becomes predictable. Easy to read. Eventually, you lose to teams that know how to bring in different styles, weird plays, unexpected moves. That’s what happens when companies scale back DEI.

I’ve worked in marketing for a speaker agency, and let me tell you–when events start sounding like echo chambers, people stop listening. DEI brings in voices with different life experiences, ideas you wouldn’t have come up with on your own. And when companies cut that out because it feels “too political” or “too risky,” they lose edge. It’s like benching your most creative players because their style is different. Sure, it’s quieter… but also less powerful.

Long story short: pulling back on DEI might make things look neat for a while, but in the real world, it just makes you easier to ignore.

Paul DeMott
Chief Technology Officer, Helium SEO

Shift DEI From Policy To Action

For organizations looking to create a tangible, measurable impact in DEI, one of the most effective steps is to shift from policy creation to actionable, data-driven initiatives. This means setting clear, measurable goals tied to DEI outcomes, like hiring targets, career advancement opportunities, or retention rates for underrepresented groups.

Rather than just relying on broad statements, organizations should establish a system for tracking progress. For example, using employee surveys to measure inclusivity, reviewing hiring practices to ensure they are equitable, and analyzing promotion patterns to identify gaps. These actions allow leadership to see where they’re succeeding and where they need to improve. Regularly reviewing this data and making adjustments in real-time shows a commitment to real change, not just lip service.

Accountability is key–setting up DEI champions at different levels within the organization to lead the charge can also make a difference. With tangible goals and data behind them, organizations can build a DEI culture that has measurable, lasting effects on the workforce.

Sheena Yap Chan
WSJ Bestselling Author, Sheena Yap Chan

DEI Rollback Harms Team Morale

One unexpected consequence of a DEI rollback I observed was a noticeable decline in team morale and collaboration.

When leadership deprioritized DEI initiatives, it sent an unspoken message that inclusivity and diverse perspectives weren’t valued. This led to underrepresented employees feeling unsupported and hesitant to share their ideas, which stifled creativity and innovation.

The rollback also created silos within teams, as trust and psychological safety diminished across the organization.

What I learned from this experience is that DEI isn’t just a program or initiative-it’s the foundation for building resilient, high-performing teams. When inclusivity is sidelined, it impacts everyone, not just those who are directly marginalized. Organizations thrive when all employees feel valued, heard, and empowered to contribute authentically.

This experience reinforced my commitment to advocating for DEI as a non-negotiable priority in any workplace, as it directly influences the health, success, and sustainability of the entire organization.

Aimie Ye
Director of Marketing, Centime

Embed DEI In Performance Management

One practical step organizations can take is embedding DEI into performance management–tying leadership bonuses or promotions to specific, measurable DEI outcomes. It forces accountability beyond good intentions.

For example, you can track inclusive hiring metrics, retention rates for underrepresented groups, or team-wide participation in bias training and mentorship programs. If DEI goals are treated like revenue or operational KPIs, they’re more likely to drive real behavior change.

At Centime, we’ve seen the difference when DEI isn’t siloed under HR but is part of how every team operates. This means empowering ERG leaders with actual budgets, inviting diverse voices into product and marketing reviews, and analyzing whether vendor partnerships reflect your values.

DEI can’t be a checkbox–it has to be a lens through which the entire organization makes decisions.

Maurice Harary
CEO & Co-Founder, The Bid Lab

Scaling Back DEI Risks Long-Term Reputation

Scaling back DEI initiatives might bring short-term gains, but the reputation of brands that do so might suffer in the long run.

I’d advise organizations to carefully consider what they have to gain– and weigh that against what they’d have to lose by doing so.

There’s plenty of research out there that shows the most successful companies are the ones that are the most diverse. It makes sense to me that you’d want your workforce to reflect your target audience– which is everyone in your niche!

Doug Crawford
President & Founder, Best Trade Schools

Track DEI Success For Real Outcomes

One practical step an organization can take is to start tracking and measuring the success of its DEI initiatives in a way that connects directly to real outcomes. This could mean collecting data on hiring, promotions, and retention rates across different demographics.

Beyond just having policies in place, it’s essential to understand how those policies are influencing the workforce in tangible ways. This helps ensure that DEI efforts are not only surface-level but are actually contributing to a more inclusive and equitable work environment.

Joseph Commisso
Owner, WeBuyHousesQuick.ca

Scaling Back DEI Has Long-Term Consequences

Scaling back DEI (Diversity, Equity, and Inclusion) initiatives may seem like a way to cut costs or avoid controversy, but it can lead to serious long-term consequences.

Without these efforts, organizations risk losing diverse talent, lowering employee morale, and weakening innovation due to a lack of varied perspectives. It may also hurt a company’s reputation, especially with younger generations and socially conscious customers who value inclusivity.

In some cases, pulling back on DEI can even lead to legal and compliance issues if protections and fair practices aren’t maintained.

Overall, while cutting DEI programs might offer short-term relief, it could cost much more in the long run in terms of talent, trust, and performance.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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The Stay Interview Landscape: Implementation and Alternatives

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The Stay Interview Landscape: Implementation and Alternatives

Organizations approach employee retention in a variety of ways, and the use of stay interviews is no exception. 

Some companies have embraced stay interviews as a core component of their talent management strategy, while others have opted for alternative approaches. 

In this post, we explore this diverse landscape, gathering insights from HR and business leaders across different industries. 

We asked them to share their experiences with stay interviews: those who conduct them detail their program’s objectives, frequency, core questions, and designated interviewers; those who don’t explain the factors that led to that decision. 

Their responses offer a valuable perspective on the strategic considerations involved in choosing the right retention strategies for your organization.

Read on!

Ashish Gaur
HR Consultant

Understand Employee Motivations Through Stay Interviews

We recognize the importance of employee engagement and retention. Stay interviews are valuable tools for understanding employee motivations, concerns, and expectations.

Why: They help identify factors that enhance job satisfaction and address potential attrition risks proactively.

When: Typically conducted annually or biannually, or when key talent shows signs of disengagement.

What: Discussions focus on career growth, work environment, challenges, and suggestions for improvement.

Who: Conducted by HR or direct supervisors to foster open and constructive dialogue.

If you’d like to explore best practices or implementation strategies, I’d be happy to share insights based on my experience in HRM and employee engagement.

Angela Heyroth
Principal, Talent Centric Designs

Conduct Engagement Chats Regularly

Stay interviews are intentional conversations you have with your employees about what they like about your organization, what they may need changed in order to continue growing or staying motivated, and if they are feeling valued.

I like to encourage all people leaders to have them at least annually, rather than reserving them for when there is a turnover crisis or you think someone is about to quit. 

By scheduling them on a recurring basis (annual, biannual, or quarterly) and calling them something like “Engagement Chat,” “Career Check-in,” or “Touch-Base Conversation,” it becomes less focused on a checkbox and more focused on getting feedback from the employees to ensure that the environment continues as one in which they can engage and be challenged, as well as help them see how great they are doing and how well a match they are to the company so they don’t consider leaving. 

Whatever you call it, it should be clearly different from a standard one-on-one or a performance check-in.

Some great questions to consider are:

What have you felt really good about accomplishing so far this year?

How close does this role match your dream job?

What’s been your worst day so far this year and how can I make sure that’s not repeated for you?

What talent do you have that I can better leverage?

Ann Kuss
CEO, Outstaff Your Team

Integrate Stay Interviews Into One-On-Ones

Stay interviews are one of the most valuable yet underrated retention tools.

We don’t treat them as formal sit-downs but integrate them naturally into one-on-ones and key milestones. This way, employees feel comfortable sharing real insights rather than rehearsed answers.

Every manager in our organization is equipped with a framework to ask the right questions, listen actively, and identify patterns across teams.

The goal isn’t just to understand why people stay but to spot early warning signs before they consider leaving.

A few things that make these conversations effective: timing matters–we avoid scheduling them during high-stress periods or major deadlines. We also group insights across teams to implement meaningful changes instead of treating feedback in isolation.

The key? Undivided attention and follow-up. If employees take the time to share, they need to see action.

Stay interviews work when they lead to real improvements — not just another checkbox in HR’s playbook.

Gearl Loden
Leadership Consultant & Speaker, Loden Leadership + Consulting

Act on Stay Interview Insights

At our organization, we believe that listening to employees isn’t just good leadership–it’s smart strategy.

One of the ways we do this is through stay interviews.

Our team visits each campus and facility, meeting one-on-one with a select group of employees who have been with us for at least three years.

These candid conversations go beyond surveys, uncovering what truly matters to our employees–why they stay, what keeps them engaged, and where we can improve.

And we don’t just listen–we act.

Thanks to the insights gained from stay interviews and employee surveys, we’ve made meaningful, employee-driven changes.

We’ve revamped how we communicate our benefits program, introduced an employee gym, increased sick day payouts, and added bereavement days to better support our team.

These changes have made a difference.

Since implementing stay interviews, we’ve seen higher engagement, stronger retention, and a workplace culture that people want to be part of.

One long-term employee recently shared, “Knowing my feedback directly led to real changes makes me feel valued in a way I haven’t experienced elsewhere.”

If you’re not conducting stay interviews, now is the time to start.

Listening and acting on employee feedback isn’t just about retention–it’s about building a workplace where people thrive.

Max Shak
Founder & CEO, Zapiy

Foster Continuous Engagement

At Zapiy, we believe in open, ongoing conversations with our team, but we don’t conduct formal stay interviews in the traditional sense. Instead, we focus on continuous engagement through regular one-on-one check-ins and team feedback loops.

Why? Because we want to catch small frustrations before they become big reasons to leave.

We’ve found that when employees feel heard only once a year in a structured “stay interview,” it can feel like a formality rather than a meaningful dialogue. Instead, we foster an environment where feedback is always welcome, whether it’s in a structured meeting or a casual chat.

That said, if I were to implement stay interviews, I’d prioritize:

When: Every six months, to identify trends early.

Who: Every team member, with direct managers leading the conversation.

What: Honest discussions about job satisfaction, growth opportunities, and any roadblocks.

My biggest concern with formal stay interviews is that they can sometimes feel too little, too late.

If leaders are waiting until an interview to address engagement issues, they’ve already missed critical moments to listen, act, and retain great people.

Nikita Sherbina
Co-Founder & CEO, AIScreen

Head Off Problems with Stay Interviews

We conduct stay interviews at our organization and they’ve become a big part of our employee retention strategy.

The “why” behind them is simple: we want to know why our employees stay with us, what motivates them and what could make their experience even better. This helps us head off problems before they become turnover.

We do stay interviews during performance reviews or after a big milestone like a year with the company.

The “what” is about job satisfaction, work environment, team dynamics and areas for improvement. We ask about growth opportunities and if they feel valued and supported.

As for the “who”, the interviews are usually conducted by the employee’s direct manager or HR depending on the individual’s comfort level. We make sure it’s a relaxed non-judgmental conversation so employees feel safe to share their feedback.

These have helped us reduce turnover by highlighting areas that needed attention like better communication or more development opportunities.

They’ve been huge in building our company culture and making employees feel heard and appreciated.

Austin Benton
Marketing Consultant, Gotham Artists

Use Casual Coffee Check-Ins

We don’t do traditional stay interviews–frankly, they feel too much like performance reviews in disguise.

Instead, we have casual “coffee check-ins,” spontaneous, low-pressure chats where employees can genuinely share what’s going well and what’s getting under their skin.

These happen every quarter, no forms, no formalities, just authentic conversations. Managers initiate these, but anyone can request one anytime.

We’ve found this method opens up honest dialog far better than scheduled, structured sit-downs.

The informal setting lets people relax, speak freely, and actually voice what matters–rather than checking boxes to satisfy HR.

Mohammed Kamal
Business Development Manager, Olavivo

Boost Retention with Stay Interviews

Stay interviews are proactive discussions aimed at boosting employee engagement and retention.

They help organizations enhance retention by identifying factors that keep employees satisfied, pinpoint areas for improvement in the work environment, and strengthen relationships to foster loyalty.

By gauging employee sentiment early, managers can address potential issues before they escalate, creating a more inclusive and committed workplace.

Michael Kazula
Director of Marketing, Olavivo

Enhance Engagement with Stay Interviews

Stay interviews are discussions between managers and employees aimed at understanding the reasons for employee retention and identifying areas for improvement.

Unlike exit interviews, which focus on departures, stay interviews seek to enhance satisfaction and engagement, particularly crucial in the affiliate marketing sector where retaining skilled professionals is vital.

These interviews not only help retain talent but also foster enhanced employee engagement through active feedback.

Alex Cornici
Writer, Cheap Places To Go

Retain Talent with Stay Interviews

Stay interviews have become a cornerstone strategy for our organization to retain talent and ensure employee satisfaction.

Essentially, these interviews serve as a preemptive strike against potential employee turnover by allowing us to address concerns and gather feedback in a constructive manner.

We typically conduct them annually, providing a comfortable space for employees and managers to discuss current job roles, career aspirations, and potential areas for improvement within the company structure.

The “who” of these interviews often includes department leaders and HR representatives who are trained to conduct these sessions effectively.

They’re particularly keen on understanding the employee’s personal engagement and commitment levels, gauging their feelings toward the workplace culture and career development opportunities available within the organization.

This open dialogue helps us to tailor professional development more accurately and enhance job satisfaction, fostering a more committed and content workforce.

In conclusion, incorporating stay interviews has markedly improved our employee retention rates and workplace morale, proving to be an invaluable tool in our HR practices.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Creating a Mindful Workplace: Perspectives from HR and Business Leaders

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Creating a Mindful Workplace: Perspectives from HR and Business Leaders

How are HR and business leaders navigating the increasingly important conversation around employee well-being? 

Are concepts like mindfulness, well-being programs, and even spirituality finding a place in the modern workplace? 

And if so, what are the tangible results? In this post, we explore these questions through the lens of experienced leaders. 

We’ve asked them to share their personal opinions on incorporating these elements into the work environment, to detail any initiatives their organizations have implemented, and to assess the impact on both employee well-being and key organizational outcomes. 

Their insights provide a practical guide for organizations seeking to create a more supportive and fulfilling workplace.

Read on!

Christopher Falvey
Co-founder, Unique NOLA Tours

Christopher Falvey

I’m all for anything that can help people focus. Putting an effort into mindfullness, for example, applies to one’s personal well-being as well as their efforts for the company. This is nothing but a win-win.

When it comes to spirituality, I always want people to leave religion out of the workplace. So you’ll want to make sure you do stray towards religious talk.

But any co-worker should appreciate any efforts one does to make themselves a better person in general.

Kristine Gentry
CEO, Culture Grove LLC

Kristine Gentry

I worked with a client who suddenly announced to his team that they would have to start arriving 30 minutes early every day to do a guided meditation.

He told them their first day back in January after the holidays and said that beginning the next day, they would need to arrive earlier to meditate.

This was not well received by the employees.

Some felt like it violated their religious beliefs and stated that they already prayed every morning on their own time. They did not want to be forced to meditate.

Others were upset for more practical reasons – suddenly arriving 30 minutes earlier meant difficulties for their personal schedules and dealing with babies and children in the morning.

Others noted that this arrival time meant they must drive during the height of commute time in their city and had to leave up to one hour earlier to arrive on time.

The goal of the morning meditation was to bring the team together and start the day off on a positive note; however, the impact was added hardship and led to increased disengagement from the team.

Zita Chriszto
Clinical Psychologist, Dubai Psychology

Zita Chriszto

Mindfulness, well-being, and spirituality play significant roles in workplace effectiveness.

In a preliminary study, it was found that mindfulness training had promising results in productivity. People who are able to take care of their mental and physical well-being tend to be less susceptible to burnouts.

On the other hand, spirituality may have to be approached more sensitively.

The most important thing to consider is that it is imperative that the different religions of employees are respected in the workplace and no discrimination takes place.

When employees can authentically express themselves and feel safe doing so, they tend to be more productive and fulfilled.

Jessica Munday
Co-Founder & Head of HR,  Custom Neon

Jessica Munday

At Custom Neon, we strongly advocate for mindfulness and well-being practices in our workplace. I am passionate about getting the most from our team and ensuring that our employees are happy.

We’ve integrated Maslow’s Hierarchy of Needs into our in-house training, emphasizing belonging and self-actualization as important factors for our team.

Our initiatives include diverse activities such as yoga sessions, sound baths, and community volunteering, creating opportunities for our team to relax and connect on deeper levels. 

On building our new office, we also chose a layout that would enhance camaraderie, a basketball court, break-out areas, and also individual spaces for when people want to work alone. 

Sharing my own experiences with burnout publicly within the team has helped destigmatize mental health issues, encouraging openness and support across all levels and offering confidential free counseling has been profound, increasing engagement, trust, and overall well-being, which in turn has driven better organizational outcomes.

Jenni Kovach
Chief People Officer, IGS Energy

Jenni Kovach

A people-first mentality is at the core of what we do at IGS and listening to our employees and enhancing benefits accordingly is key to our 95% employee satisfaction rate.

In recent years, we heard a need for greater access to mental health and well-being support.

In response, we made our largest investment in people development with Positive Foundry’s BetterYet program, which focuses on skills like emotional intelligence, mindfulness and resilience to help our team thrive.

Since implementation in 2020, we’ve seen an 86% increase in the (self-reported) personal well-being of employees and had employees tell us that it’s changed their life, saved their marriages, repaired relations with children and more.

We’ve also introduced Lyra, which provides employees, dependents and partners with 12 free mental health visits each year, free access to Headspace and encouragement to participate in Mindworx, an IGS Community for discussing mental health, sharing resources and combating stigma.

Alexandra Suchman
CEO & Co-Founder, Barometer XP

Alexandra Suchman

I believe mindfullness and well-being practices are critical in the workplace, and not just at the individual level.

So much of our success at work is related to how we feel about our colleagues and leaders, and the levels of mutual trust, respect, and collaboration we experience.

These relationships need to be nurtured.

Play is an extremely effective tool that allows colleagues to practice mindfulness in how they relate to one another. It provides an opportunity to reflect on how individual strengths and perspectives emerge during games, and helps develop profound understanding of each other’s motivations and communication styles.

These shared insights build trust and ensures that teams bring out the best in each other and are better prepared to work through challenges.

When employees have better relationships, they are more engaged in the work, more accountable to one another, and more invested in shared goals and objectives.

Karen Kossow
Self-Care and Resilience Coach for Autism Parents, OutOfYourOrdinary

Karen Kossow

I’ve seen firsthand the difference mindfulness programs can have on employees. Especially those navigating challenges in their personal lives which make it difficult to focus on their work. 

When employees voluntarily participate in mindfulness or well-being initiatives, they feel like their organization cares for them. This positively impacts not only their desire to do good work, but their ability to do it.

Human beings are not machines. We can’t divorce ourselves from personal problems and struggles as soon as we log on to work. 

Mindfulness and meditation are simple, effective, science-proven methods. They help employees focus, reset their nervous systems, reduce stress, and feel better.

Well-being initiatives create happier, healthier, more resilient employees, and better outcomes for organizations.

Leslie de Graaf
Owner, Everthrive Counseling

Leslie de Graaf

As a therapist and business owner, I’ve learned that prioritizing well-being practices isn’t just important—it’s essential.

In my practice, we emphasize mindful scheduling to ensure we take care of ourselves while serving our clients.

This means setting realistic daily caseloads, building in time for bio breaks, eating lunch and snacks, and completing notes without feeling rushed.

These practices help prevent burnout and foster a more focused, present mindset during sessions.

Encouraging small, intentional habits like stretching between appointments, taking deep breaths, or stepping outside for a quick reset creates a sustainable work rhythm.

The impact? Better outcomes for clients and a healthier work-life balance for therapists.

When we care for ourselves, we model the balance we encourage in others, creating a ripple effect that benefits everyone involved.

Jason Hennessey
CEO, Hennessey Digital

Jason Hennessey

Mindfulness and well-being are integral to our agency culture.

One initiative we implemented was a “Mindful Mondays” series, offering stress-management workshops and yoga classes.

This created a space for employees to recharge mentally and physically.

The ripple effect has been remarkable: fewer burnout cases, stronger engagement, and improved project outcomes.

Mindfulness isn’t just a trend—it’s a strategy for sustainable success.

Aaron Wertheimer
Marketing Copywriter, Marketing Reel

Aaron Wertheimer

My workplace is very supportive of mindfulness, well-being, and spirituality.

Our CEO practices meditation and runs daily, and he even gave us the option to invest in an exercise-based subscription where we could receive funds to enroll in a gym membership to support our physical and emotional well-being.

The outcome of both a weekly debrief meeting at the end of each week, the gym membership, and giving us the days off for religious holidays we’d like to observe has resulted in happier employees who have stayed with the company for more than two years, a more productive organization, and a more efficient system for work.

Employee morale is also high, and our team enjoys engaging in friendly banter back and forth between meetings and work projects.

I credit the above-mentioned outcomes to our management’s forward-thinking processes about mindfulness, spirituality, and well-being.

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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