HRSpotlightTeam

The Hidden Why: Spilling the Beans on Ghost Jobs

The Hidden Why: Spilling the Beans on Ghost Jobs

Surveys reveal 40% of hiring managers post “ghost jobs,” roles not actively being filled, frustrating job seekers and eroding trust. 

This HR Spotlight article gathers insights from business leaders and HR professionals on uncommon reasons behind this practice. 

From contingency hiring and market calibration to signaling growth for investors or preserving headcount, these experts uncover strategic, often overlooked motives. 

They also address the ethical concerns and trust costs, offering practical solutions like transparent labeling and clear timelines to mitigate candidate frustration, providing a roadmap for organizations to balance internal needs with external perceptions while maintaining a strong employer brand.

Read on!

As a founder who’s run hiring through contract cycles, I’ve seen “ghost jobs” happen for less-obvious reasons.

The most common at Angel City Limo: contingency hiring tied to uncertain revenue—e.g., an airport RFP or studio shuttle contract. You build a bench in case the deal lands, but you can’t issue offers until procurement signs. The role looks active from the outside, yet it’s paused by one signature you don’t control.

Other under-the-radar drivers: preserving approved headcount (finance will cut dormant reqs unless they’re “live”), maintaining job-board pricing tiers that require a minimum number of postings, and meeting optics in partner audits (some enterprise clients expect to see “active recruiting” in quarterly reviews).

I’ve also seen teams post to calibrate market comp or test ATS workflows before a broader hiring wave—useful internally, confusing externally.

We’ve changed our approach: if a role is pipeline-only, we label it that way and state the trigger (“pending contract award; ETA late October”). We add an auto-expire date and a one-line SLA on next steps to avoid inbox limbo.

For candidates, a simple sanity check helps: ask for timeline, budget owner, and success metrics for the first 90 days. If those answers are fuzzy, you’re likely looking at a contingency req.

Contingency Hiring Creates Unavoidable Ghost Job Scenarios

John Mac
Founder, Openbatt

One of the less talked-about reasons hiring managers post “ghost jobs” is internal benchmarking.

It’s not about collecting resumes for the sake of ego or creating a false sense of growth—it’s about market calibration.

I’ve seen cases where teams post open roles not to hire immediately, but to gather current data on candidate expectations: salary benchmarks, skill gaps, evolving tech stacks.

It becomes an informal research tool, especially in fast-moving sectors where comp and capabilities shift every few months.

Another reason—one that rarely gets called out—is internal optics.

Sometimes a job post is less about the external market and more about internal signalling. A department lead might list a role to protect future headcount, even if budget approval hasn’t landed yet. Or they want to show higher-ups that they’re “planning for growth,” even if hiring isn’t on the immediate roadmap.

It’s a form of strategic theatre that isn’t inherently malicious, but it creates noise for candidates who assume every listing equals urgency.

There’s also the issue of succession hedging.

I’ve worked with orgs where a job goes live not because someone is leaving—but because leadership wants to be ready if they do. They’ve spotted burnout, misalignment, or upcoming life changes, and they quietly begin building a shortlist just in case. From their lens, it’s being proactive. But to candidates on the outside, it looks like a black hole.

The real challenge is that ghost postings erode trust. In a market where transparency is currency, using job boards as a test bed or placeholder weakens the employer brand—even if the intent isn’t harmful.

My advice to hiring managers: if you’re going to post, make it purposeful. If you’re not ready to hire, run research or forecasting internally without wasting a candidate’s time. Long-term, your hiring reputation matters more than the data you scraped from a few CVs.

Ghost Jobs Serve Hidden Internal Corporate Agendas

Not being a woman myself, I may not be able to speak directly from such an experiential standpoint, yet I have strongly, and deeply, felt the severe repercussions of high stress reactivity through my own entry into entrepreneurship and the constant pressure placed on me.

If this can serve as a parallel or complement to your piece, I would be truly honored to share it.

Living life on edge is not living at all:

There was a period about the time two years back when the days would start in full-body tension, before breakfast, for that matter, rehearsing with terrible plans.

Nowadays, I would find something minor, for example: a contractor would be late or did not send me any reply to an email, and that would put me on an emotional roller coaster.

From calm, I would be in confrontation mode within seconds, and being able to concentrate became an afterthought.

This slowly developed during the months of running DC Mobile Notary and simultaneously scaling DuoNotary until the point when I felt that I was no longer enjoying my own success.

What pulled me into the ripple was low-stakes activities which I could control.

So, every morning, I walk without headphones, just for my thoughts to slow down.
I write a lot of check-ins, usually noting down what felt out of sync that day and what I could do about it next, not later.

Most importantly, I gave myself intermission from never being on.

The shift didn’t save the day, but it was enough to halt the spiral so I could finally breathe again.

I would be glad to expand on that should you have further questions or if that fits your angle.

Low-Stakes Rituals Halt High-Stress Reactivity

One of the main reasons why businesses post “ghost jobs” is to create the illusion of growth.

When a business has job openings, that means they are growing and needing to add more members to their team, right? Well, not always. Sometimes these “ghost jobs” are literally just there to create the illusion of growth.

When people think a business is growing, they assume it’s really excelling and thus might be more interested in getting involved with it in some way. Though there may not be any legal issues here, I definitely think this practice is ethically questionable at best.

So, it’s not something we do. I don’t think it’s fair to job hunters and their time.

Ghost Jobs Create the Illusion of Growth

If you take just a few moments to survey discussions on LinkedIn, you’ll find the prevailing sentiment is “ghost jobs should be illegal.”

When I tell job seekers that almost half the listings they find online are probably bogus, they are understandably angry.

There are some business case reasons for ghost postings, like trying to indicate company health or growth, doing informal surveys of available talent, or hoping to boost the morale of overworked staff. However, I think there is one very human reason these posts linger, and it speaks to neither stellar work ethic nor healthy company culture. Never-got-around-to-it.

Job boards screening listings for accuracy: never-got-around-to-it

HR departments pulling job ads when jobs are filled or funding fails: never-got-around-to-it

Managers closing positions that have been phased out: never-got-around-to-it

From the outside, job seekers can’t tell if this behavior is the result of short staffing or callous attitudes.

Either way, ghost jobs are frustrating, unethical, and should be stamped out. If someone could just find the time to get around to it.

Not Strategic, Just Inaction

Edward Hones
Employment Lawyer & Founder, Hones Law PLLC

Legal Cushioning and Passive Compliance
From my perspective as an employment lawyer, one uncommon but very real reason companies post ghost jobs is to maintain the appearance of compliance with internal policies or legal obligations.

For example, some organizations, particularly federal contractors or those subject to affirmative action requirements, may post jobs to demonstrate they’re actively recruiting, even when they have no immediate intention to hire. It creates a paper trail that, in the event of an audit or lawsuit, can be used to show “good faith” hiring efforts, even if the positions were never truly open. While this isn’t necessarily illegal, it rides a thin ethical line and can mislead job seekers.

Strategic Talent Mapping (with Questionable Transparency)
Another lesser-known motive is strategic pipeline building for future contracts or business expansion.

Companies might anticipate new work, but until it’s confirmed, they hedge by posting roles to see who’s out there. If the deal doesn’t land, the job vanishes. In this context, it’s less about deception and more about risk management, but it creates real trust issues with candidates.

I advise clients to be transparent in these cases: label the job “pipeline” or “future opportunity” so applicants aren’t misled.

Honest branding of speculative roles goes a long way in protecting both the employer’s reputation and legal standing.

Offers Legal and Strategic Hedges

I’ve hired across retail, delivery, and digital—and yes, ghost jobs are real, but not always for the obvious reasons.

Some post openings to test market interest before greenlighting a new job. Others use it to gather future candidates during off-season cycles, especially in businesses with seasonal surges.

I’ve seen leaders use ads to calm internal teams, like saying, “We’re growing,” even if they’re not ready to hire yet. It’s not ideal, but it often occurs when hiring decisions are influenced by mood or funding considerations.

Ghost Jobs: A Strategic Market Test

Jonathan Hill
Chairman & CEO, The Energists

“Ghost job” postings are an unfortunately common practice though I wish they weren’t.

Their potential harm goes beyond annoying job seekers. They can erode candidates’ trust in the hiring process and cause lasting damage to a company’s employer brand, which ultimately makes them counterproductive for the purpose many companies use them for.

There are two reasons for ghost postings that I’ve witnessed most often:

They forgot to take the post down after the job was filled or the search was cancelled.

They’re using the fake job to collect resumes and build a pipeline.

There are also some less common reasons I’ve seen for these postings:

Internal budget constraints – The company intends to fill the job when they post it but are faced with a pause in hiring after doing so, or may still be waiting for the budget approval before moving forward.

Contractual or client requirements – In sectors like EPC or consulting, firms may need to demonstrate staffing capacity as part of a bid, but don’t plan to fill the role unless they win the deal.

PR and market signaling – Hiring often reads as growth, which can mean a company with open jobs can look more attractive to investors or stakeholders.

Internal promotion – They plan to fill the job internally but are required to conduct a public search to satisfy compliance or policies, and so post the job with no intention of hiring an outside candidate.


Performance pressure – if someone in the company (often an executive or other critical role) is under-performing, they may post a role to both motivate that individual and to test the market if they do need to be replaced.

As an overarching comment, I’d say if a ghost posting isn’t for pipeline building or the result of carelessness, it’s most often going to be motivated by internal factors that may or may not have anything to do with the company’s talent strategy.

Motivated By Internal Factors

Magda Klimkiewicz
Senior HR Business Partner, Live Career

In a competitive industry, appearing active and fast-growing can be just as valuable as actual expansion. By posting job openings, even without the intent to hire, companies create the illusion of scaling up. This can make them seem more attractive to venture capitalists and potential backers.

For example, a startup in Series A funding might advertise multiple engineering roles, not because they are ready to onboard, but to signal momentum. These job posts are often left open indefinitely, fitting into the narrative that the business is gearing up for a big leap.

This tactic is not deceptive in the eyes of some hiring managers. They view it as a proactive branding strategy rather than a dishonest practice.

Sometimes, job postings are less about hiring and more about crafting a narrative for shareholders, competitors, or even employees.

Interestingly, these strategic, though arguably misleading practices show that ghost jobs are not always about laziness or disorganization. They are, in most cases, about perception, influence, and control.

A Strategic Branding Tool

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Authenticity in Action: How Leaders Can Restore Workplace Trust

Authenticity in Action: How Leaders Can Restore Workplace Trust

The 2025 Edelman Trust Barometer reveals a global decline in employee trust, with only 75% believing their employers “do the right thing,” signaling a critical trust gap. 

This HR Spotlight article gathers insights from business leaders and HR professionals on practical steps to rebuild trust. 

From transparent communication and authentic leadership to creating safe feedback channels and consistent follow-through, these experts share strategies to address skepticism while aligning with business goals. 

Their actionable approaches, like visible micro-consistency and employee-centric platforms, offer a roadmap to foster loyalty, enhance engagement, and close the trust gap in today’s dynamic workplace.

Read on!

Jared Pope
Founder & CEO, Work Shield

In light of growing concern around employee trust, one of the most important and actionable steps a company can take is ensuring employees feel heard and protected.

Create a Work Shield to help organizations foster workplaces of integrity and trust by giving employees a secure way to report misconduct–without fear of retaliation.

As the first and only end-to-end third-party misconduct management solution, Work Shield demonstrates a company’s genuine commitment to integrity, which is essential to rebuilding trust.

Secure Reporting Rebuilds Employee Trust

The only way to really rebuild this kind of trust is to actually do the right thing.

From an employee’s perspective, that means being loyal to them, but it can also mean taking moral stands that align with employee values and even making smart business decisions.

Whatever you do, don’t start talking about how moral and trustworthy you are in your internal communications. Let your actions speak for themselves.

Trust is Built by Actions, not Words

Spencer Romenco
Chief Growth Strategist, Growth Spurt

Trust is hard-earned currency in marketing, and it’s not limited to customer relationships, it starts internally.

At our company, we help brands rebuild consumer trust by being there as human, authentic, and transparent.

Employees are the first ambassadors, so trust issues internally have the potential to impact everything externally, specifically how a brand is received by customers.

When we’re talking about rebuilding trust in DTC brands, we’re not giving get-your-corporate-gloss-on PR phrases or “brand tone” tweaks. What we do is tell the truth, show the flaws, and speak openly about product testing, sourcing, and how we set prices.

My number one strategy for trust-building I have discovered is authentic content, whether it’s UGC reviews, behind-the-scenes content, or real-life usage scenarios.

On top of that, we have seen customers get real traction with open talk in their marketing. Instead of hawking perfection, we show customers real problems being solved in real life.

Customers do not require perfection, customers require brands to take responsibility and make something that resonates for them. That’s how you approach trust not through guarantees, but through open books.

So, sure, you can’t simply hang a “We Care About Trust” sign on your page and call it a day, but you can align your people around your brand story because trust starts inside and extends outside.

No company rebuilds trust without genuine alignment on values and communication, internally and externally.

Authentic Content Rebuilds Brand Trust

Where trust is the basis of how we support both clients and employees.

Trust can be rebuilt with employees through continued transparent communication. When decision-makers communicate not just their successes but also their setbacks, they minimize uncertainty and build trust. We regularly and openly discuss with our teams, and this is true even when we don’t share good news.

One of the ways I do this is through regular weekly check-ins which allows for feedback to flow both ways. This allows us to build a culture of feedback where people know they were valued and heard.

Trust is earned under specific actions that align with your words. This means that doing what you say you will is critical.

It is about creating an environment of stability and reliability where employees can speak openly and their contribution is valued. This simple practice significantly increased our trust and engagement within the team.

Transparent Communication Rebuilds Employee Trust

Matt Bowman
CEO & Founder, Thrive Local

After 18 years leading a business with both local and global teams, I’ve learned that rebuilding trust isn’t about grand gestures—it’s about MICRO-CONSISTENCY. Start by over-communicating decisions and the “why” behind them.

Second, put faces to leadership. Let teams hear from people, not departments. I’ve held weekly 15-minute “Ask Me Anything” calls across time zones—those built more goodwill than any memo ever could.

Third, own your missteps publicly and promptly. “We got this wrong. Here’s what we’re doing to fix it,” earns more loyalty than spin.

Trust Rebuilds Through Micro-Consistency

Bennett Barrier
Chief Executive Officer, DFW Turf

I run a field-heavy business in Texas. Turf crews, site leads, logistics. Not a Fortune 500, but we’ve got boots on the ground year-round. And I’ll tell you what erodes trust fastest: telling your team something’s handled when it isn’t. No survey, memo, or bonus program makes up for that.

We had a stretch where we overpromised on equipment upgrades. Said new trucks were coming, better blade kits were ordered, and schedule shifts were being reviewed. None of it hit the calendar fast enough. Morale dipped, not because the gear was late, but because guys stopped believing what leadership said.

So, we scrapped the big talk and flipped the play. We now use what we call visible proof updates.

If we say something’s coming, new trailer, adjusted start time, pay structure tweak, we show the change in writing, confirm it twice, and let crews see the impact within a week. No vague rollouts. No in Q3 noise.

Trust doesn’t drop because people are ungrateful. It drops because they hear one thing and see another.

You want to fix that gap? Get small promises right, every time. If the word doesn’t match the walk, no survey metric’s going to save you. That’s the part the trust barometers miss; it’s not the culture slides that count. It’s the follow-through that lands.

Visible Proof Builds Trust and Follow-Through

Start by listening—really listening.

Run a simple, anonymous BITE7 survey to understand where trust is breaking down across the Seven Critical Needs: Belonging, Belief, Accountability, Measurement, Being Heard, Development, and Balance. Don’t guess. Measure.

Then, act with transparency. Share the results with your team. Own the gaps. Pick one issue and fix it visibly. Small, consistent wins rebuild trust faster than grand gestures.

And finally, tighten your structure. When people know who’s doing what, how decisions are made, and that leadership follows through, trust follows.

Listen, Act, Structure to Rebuild Trust

Rebuilding trust begins with consistent transparency and authentic communication. Employees need ongoing opportunities for real-time feedback, not just annual surveys to feel genuinely heard.

AI-powered platforms that capture employee insights continuously and enable leaders to respond quickly and personally to concerns are essential.

Trust grows when employees see clear follow-through on commitments and receive recognition tailored to their individual contributions. Equally important is leadership modeling accountability by admitting mistakes and demonstrating a sincere commitment to improvement.

This continuous cycle of listening, acting, and communicating builds a foundation where employees feel valued and secure, effectively closing the trust gap and fostering a culture of loyalty and engagement.

Consistent Transparency Rebuilds Employee Trust

Moving people along in their career journeys in a way that maintains trust you’re building through empathy and transparency will require some coaching and investment in training.

Being transparent is great, but if you don’t back it up by showing people you value them by investing in their skills, then why wouldn’t they jump to the next logical conclusion, which is at some point you’re not going to need them? That’s what they’re used to hearing and the leader’s tone on this has not been helpful thus far.

Neither has the decision-making in many sectors where organizations have blindly adopted AI at the expense of people. But in any case, people think they can’t trust the organization that leaves them to figure out how to do all of this on their own.

So you’ve got to help them see it and give them the resources to make the necessary moves to get to where they need to go.

Transparency Needs Investment in People’s Skills

Rabbi Shlomo Slatkin
Certified Imago Therapist & Advanced Clinician, The Marriage Restoration Project

In our work, we’ve seen that the first step to rebuilding trust is creating a safe space for honest, non-defensive dialogue. That means leaders have to go first—they must show humility, take ownership of mistakes, and invite feedback without punishing vulnerability.

From there, consistency becomes key. Trust doesn’t come back all at once—it’s rebuilt one interaction at a time. I often say, ‘The repair is more important than the rupture.’ So don’t aim for perfection—aim for presence. Show up, listen deeply, and make integrity visible through your actions.

Rebuilding Trust: Intentional Effort, Not Time

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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The Race for Skills: Paying the Cost for Ignoring Creativity

The Race for Skills: Paying the Cost for Ignoring Creativity

As businesses prioritize technical skills, sidelining creativity and emotional intelligence (EI) risks stifling innovation and workplace cohesion. 

This HR Spotlight article gathers insights from business leaders and HR professionals on the costs of this imbalance. 

From diminished human connection to stunted innovation and poor team dynamics, these experts highlight how neglecting creativity and EI undermines long-term success. 

They share strategies like fostering empathy in hiring and integrating creative training to restore balance, offering actionable solutions to build collaborative, innovative teams that resonate with customers and employees alike in a tech-driven world.

Read on!

Jen Stamulis
Director of Business Development & Brand Management, Go Elastic

The biggest cost I’ve seen is brands losing their ability to connect with real humans.

At Spectrum, we worked with ESPN and NFL on campaigns that had all the technical bells and whistles, but the ones that drove actual revenue growth were those that tapped into genuine fan emotions and stories.

During my time at Elasticity, I’ve watched companies obsess over attribution models and programmatic optimization while completely missing why their customers actually care about their products. We had a client who could tell you the exact cost-per-click across 47 different touchpoints but couldn’t explain why anyone would choose their brand over a competitor.

The American Mustache Institute project taught me that building authentic communities around seemingly ridiculous ideas can fundamentally change careers and businesses. That happened because we focused on creating something people genuinely connected with, not because we had the most sophisticated analytics dashboard.

Technical skills get you in the room, but creativity and emotional intelligence are what make people want to buy from you, work with you, and remember you exist.

Creativity and Empathy Drive Business Growth

The biggest cost of sidelining creativity and emotional intelligence in favor of pure technical expertise is short-sighted problem solving.

You end up with solutions that work but don’t resonate. In game development, we’ve seen that a technically flawless product can still fail if it lacks emotional appeal, user empathy, or narrative cohesion.

Emotional intelligence drives collaboration, leadership, and adaptability, skills that become more valuable as teams scale and problems grow in complexity.

Creativity, meanwhile, fuels innovation and user-centric design. Without these, you build tools no one wants to use, or worse, create environments where talent burns out.

The future belongs to teams who can code and connect, who can optimize performance without losing the human touch. Pure technical output is just the start. Real impact comes from understanding people.

Technical Skills Without Empathy Fall Short

Mark Niemann
CEO & Co-Founder, Mein Office

The increasing emphasis on technical expertise, while essential in a digital-first age, often comes at the expense of creativity and emotional intelligence (EI)—two attributes essential for sustainable business growth:

Prioritizing technical skill alone can stifle innovation. Creative thinking brings unique solutions and adaptability—critical factors for maintaining competitive advantage.

Sidelining EI negatively impacts team dynamics. Empathy, communication, and self-awareness are fundamental to building strong, resilient workplace cultures.

Leadership suffers in environments lacking EI. A technically sound leader who cannot inspire or relate to their team will struggle to retain talent.

From my experience in marketing and sales across industries, true business breakthroughs happen when technical skills are enhanced—not replaced—by creativity and empathy.

Technical Skills Need Creativity and Empathy

Prioritising technical skill over creativity and emotional intelligence comes at a cost that’s easy to overlook: teams that deliver, but don’t resonate.

I’ve worked with brilliant developers and marketers who could solve any problem, but struggled to understand client fear, hesitation, or shifting expectations. Without empathy and creative framing, even the best solution feels cold or confusing.

Creativity isn’t just for aesthetics. It’s how you reframe a pitch, build buy-in, and solve non-linear problems.

Emotional intelligence is how you prevent misalignment before it snowballs. Strip those out and you get efficient outputs that fall flat with humans. In business, that disconnect is expensive.

The best work we’ve shipped didn’t just tick technical boxes. It moved people and that only happens when EQ and creativity sit at the table too.

Technical Skills Without Empathy Fall Flat

David Ciccarelli
Founder & CEO, Lake

There’s no doubt technical skills matter—but when companies sideline creativity and emotional intelligence (EI), they trade long-term resilience for short-term precision.

I’ve seen this firsthand as a 3X founder: technical chops help build the product, but the product or even a feature begins with the founder or product manager identifying something the market needs. Creativity commences the process.

Creativity drives innovation—new features, new niche markets, new ways of thinking.

Emotional intelligence, meanwhile, fuels collaboration, empathy, and trust—traits that galvanize teams and clearly, tech alone can’t replicate.

When we undervalue those, we risk building brilliant systems that people don’t feel connected to. And in a world of increasing automation, empathy and human-centered thinking is more valuable—not less.

Creativity and EQ Drive Long-Term Resilience

Dr. Kirk Adams
Disability Inclusion Strategist & Speaker, Innovative Impact LLC

In the rush to prioritize technical skills, sidelining creativity and emotional intelligence comes at a steep cost. Especially when it leads to overlooking the value of disability inclusion.

People with disabilities, like me, develop profound emotional intelligence and creative problem-solving abilities out of necessity.

Navigating a world not built with us in mind requires resilience, adaptability, and a deep capacity for empathy. We bring honed listening, communication, and planning skills, strengthened by the lived experience of overcoming barriers, often with the aid of assistive technology and accessibility tools.

When organizations cut corners on accommodations or accessibility, they miss out on this rich, untapped talent.

The short-term gain in productivity is far outweighed by the long-term loss of innovation, team cohesion, and insight.

A truly inclusive culture that values the whole person, technical skills and human strengths, fuels sustainable success.

Creativity and emotional intelligence aren’t optional extras; they’re competitive advantages.

Disability Inclusion Fuels Innovation

Wynter Johnson
Founder & CEO, Caily

This isn’t the only dimension you need to worry about here, but I like to think about these tradeoffs in terms of efficiency versus flexibility.

People with the right set of technical skills will quickly, efficiently get work done within their domain, often with minimal outside input.

The flipside of this is that they often struggle to communicate, collaborate, and adapt well, especially when it comes to working with other departments.

People who are creative and emotionally intelligent will be great at working with others and rolling with changes, but they may struggle when asked to lock in on a specific technical task.

Ultimately, a good team needs both skill sets to succeed.

Balance Efficiency and Flexibility for Success

Ross Hackerson
Relationship Coach & Retreat Leader, An Affair of the Heart

In 40 years of helping couples reconnect, I’ve seen the devastating cost of prioritizing technical problem-solving over emotional intelligence. Relationships collapse when partners treat each other like engineering problems to be fixed rather than humans to be understood.

At my retreat center “An Affair of the Heart,” I work with highly successful professionals—doctors, lawyers, engineers—whose marriages are crumbling despite their technical brilliance. They’ve mastered complex systems but can’t decode their partner’s emotional needs. One surgeon could perform intricate procedures but couldn’t recognize when his wife needed comfort instead of solutions.

The pattern is clear: technical skills get you hired, but emotional intelligence keeps relationships alive.

In my intensive retreats, we see 70% of couples reconnect when they learn to read emotional cues and respond with empathy rather than logic.

The cost of sidelining emotional intelligence isn’t just workplace dysfunction—it’s broken families, failed partnerships, and human isolation.

Emotional Intelligence is the Key to Relationships

Erinn Everhart
Licensed Marriage Family Therapist, Every Heart Dreams Counseling

The biggest cost is emotional loneliness, people becoming disconnected from authentic human connection.

In my practice, I see tech-skilled professionals who excel at their jobs but struggle with meaningful relationships because they’ve never learned to be vulnerable or emotionally present.

I had a client who was a brilliant software engineer but couldn’t maintain friendships or romantic relationships. He’d been so focused on technical skills that he’d never developed the ability to share his true self or read emotional cues. When conflicts arose, he’d “ghost” people rather than have difficult conversations – treating relationships like debugging code.

The irony is that emotional intelligence drives technical success too.

Teams with emotionally intelligent leaders show better collaboration and innovation. When we only reward technical expertise, we create workplaces full of people who can’t communicate authentically or handle the vulnerability required for creative problem-solving.

I’ve seen companies lose their best talent not because of technical issues, but because managers couldn’t create psychologically safe environments where people felt heard and valued.

Technical Success Can Mask Emotional Loneliness

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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5 EVP Mistakes That Are Sabotaging Your Remote Hiring (And How to Fix Them)

5 EVP Mistakes That Are Sabotaging Your Remote Hiring (And How to Fix Them)

By Jim Coughlin, founder of Remotivated

Remote hiring has fundamentally changed the talent acquisition game. With candidates now able to work for companies anywhere in the world, the competition for top talent has never been fiercer. Yet many organizations are unknowingly sabotaging their own efforts through critical Employee Value Proposition (EVP) mistakes that drive away the candidates they’re trying to attract.

The team at Remotivated has identified five critical EVP mistakes that derail remote hiring efforts. More importantly, we’ve seen how fixing these issues can transform companies from struggling to attract talent into magnets for top remote talent.

The Problem: Many companies still frame remote work as a generous benefit they’re offering, rather than recognizing it as a fundamental shift in how work gets done. This mindset seeps into job descriptions with phrases like “we’re generous enough to allow remote work” or “remote work available as needed.”

Why It Backfires: Top remote talent doesn’t want to feel like they’re asking for a favor. They want to work for companies that have fully embraced distributed work and built their culture around it. When remote work feels like an afterthought, it signals that the company hasn’t invested in the systems, culture, and leadership needed to make remote work truly successful.

The Fix: Reframe remote work from a policy to a philosophy. Instead of listing “remote work allowed,” highlight how your distributed culture enables better work-life integration, access to global talent, and outcomes-focused performance. Share specific examples of how remote work has made your team more productive, creative, or collaborative.

Mistake #1: Treating Remote Work as a “Perk” Instead of a Core Value

The Problem: Scroll through job boards and you’ll see the same tired phrases everywhere: “We’re like a family,” “Work hard, play hard,” “Competitive salary and benefits,” “Fast-paced environment.” These generic statements tell candidates nothing about what makes your company unique.

Why It Backfires: Remote workers have endless options. Suppose your EVP sounds identical to that of every other company. In that case, you’re forcing candidates to choose based solely on salary—a race to the bottom that you can’t win against competitors with deeper pockets.

The Fix: Get specific about what makes your culture unique. Instead of stating”flexible schedule,” explain exactly how flexibility works at your company. Instead of “growth opportunities,” detail your mentorship programs, learning budgets, or internal mobility statistics. The most compelling EVPs take their company’s core mission and translate it into tangible employee benefits.

Mistake #2: Generic EVP Messaging That Could Apply to Any Company

The Problem: Companies craft compelling EVP statements about their culture but fail to live up to them in reality. New hires discover that the “collaborative environment” they were promised actually means constant interruptions, or that “work-life balance” disappears during busy periods.

Why It Backfires: This is especially damaging in remote work, where culture must be more intentionally created and maintained. When the reality doesn’t match the promise, new hires feel deceived and often become your harshest critics on employee review sites like Glassdoor.

The Fix: Audit your current employee experience against your EVP promises. Survey existing employees anonymously to gauge whether the company is delivering on its cultural commitments. If there are gaps, fix them before promoting those aspects of your culture. Authenticity always beats perfection in EVP messaging.

Mistake #3: Overpromising and Underdelivering on Culture

The Problem: Many EVPs read like a benefits brochure, listing health insurance, PTO policies, and office perks without connecting these to the bigger picture of why employees should care about the work itself.

Why It Backfires: While benefits matter, top remote talent, particularly Gen Z, is often more motivated by purpose, autonomy, and the opportunity to do meaningful work. An EVP that focuses solely on transactional benefits attracts employees who are primarily motivated by transactional benefits.

The Fix: Lead with impact and mission, then support it with benefits. Explain how employees’ work contributes to the company’s goals and broader societal impact. Frame benefits as tools that enable employees to do their best work, rather than just perks to attract bodies.

Mistake #4: Focusing Only on Benefits Instead of Impact

The Problem: Most companies create EVPs focused solely on attraction—what will get people to apply and accept offers. They forget that a strong EVP must also address retention, development, and even alumni relationships.

Why It Backfires: Remote employees who feel their growth has stagnated can easily find new opportunities without relocating. If your EVP doesn’t address career development, skill building, and long-term value creation, you’ll become a stepping stone employer rather than an employer people retire from.

The Fix: Map out the employee journey from attraction through onboarding, professional development, and beyond. Your EVP should address what employees gain at each stage. This might include structured mentorship programs, learning stipends, internal mobility opportunities, or alumni networks.

Mistake #5: Ignoring the Employee Lifecycle in EVP Development

The companies that excel at remote hiring don’t just avoid these mistakes—they flip the script entirely. They recognize that their EVP isn’t just a recruiting tool; it’s a business strategy. When done right, a strong EVP becomes a competitive advantage that attracts better talent, reduces turnover costs, and creates a workforce of high-performing advocates who refer other top performers.

The most successful remote companies we work with share three common characteristics:

1.Specificity: They can articulate exactly what makes their culture unique
2.Authenticity: They deliver on their promises consistently
3.Evolution: They continuously refine their EVP based on employee feedback

If you’re struggling to attract top remote talent despite offering competitive compensation, the problem likely isn’t your salary ranges—it’s your story. The companies winning the remote talent war aren’t necessarily the ones with the biggest budgets, but the ones with the most compelling and authentic Employee Value Propositions.

While avoiding these common mistakes is crucial, building a truly compelling EVP requires a structured, methodical approach. For organizations ready to dive deeper into the strategic elements of EVP development—from identifying your unique differentiators to measuring success—Remotivated has created a comprehensive Employee Value Proposition guide that walks through each component in detail.

Remotivated helps remote-first companies build stronger employer brands through remote culture certification. Our programs provide the social proof the most forward-thinking remote-first employers make a core component of their EVP.

The Remote EVP Success Formula

About the Author

Jim Coughlin is the founder of Remotivated, where he helps identify and celebrate authentic remote-first cultures. After leading a fully distributed fintech implementation team through a successful $500 million exit, he now focuses on helping job seekers and organizations understand what separates genuine remote culture from remote-work theater.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Gen Z and the Truth: HR Hacks to Align Transparency with Business Goals

Gen Z and the Truth: HR Hacks to Align Transparency with Business Goals

With 46% of Gen Z prioritizing transparency, organizations face the challenge of meeting these expectations while navigating operational constraints. 

This HR Spotlight article gathers insights from business leaders and HR professionals on best practices to strike this balance. 

From structured communication plans to involving Gen Z in decision-making, these experts share strategies like clear narratives, open AMAs, and defined boundaries to foster trust without compromising sensitive information. 

Their approaches address the need for inclusion and clarity, offering actionable solutions to build loyalty, enhance engagement, and align transparency with business goals in a dynamic, multigenerational workforce.

Read on!

To balance what Gen Z wants in transparency with what a company can share, try structured transparency.

At AskZyro, we use communication plans that are open but guided. For example, we have internal AMA (Ask Me Anything) sessions, town halls with data, and access to KPI dashboards. This gives Gen Z workers useful insight without giving them too much raw information.

Context is key which means transparency isn’t just about sharing data. Instead, it’s about explaining why decisions are made and how people can help. This creates trust without sharing things that are sensitive or still being worked on.

Gen Z cares about being included, not just getting information. By planning how and when you communicate openly, you can encourage a safe environment without putting the company at risk.

Structured Transparency Builds Trust With Gen Z

Carl Rodriguez
Founder & Marketing Head, NX Auto Transport

Just keep them informed. It’s really that simple.

What do I mean by that? Keep all your employees on the same page. It could be regarding company financial health, possible future business initiatives, or directions you intend to grow in.

When you really boil it down, gen-z want to feel a valued part of the team. The last thing they would bear with is being left in the dark. Because not only does it make them lose the picture of what to expect, it brings in that sense of being caught up in a typical dead-end corporate rut.

So before you lose them to that, just be open and honest about where you’re headed as a company. It requires hardly any risky confidential information to be shared if I’m being honest.

Give them a vague but honest picture, the rest they can piece together very well. It might give them just the motivation they need that brings up your retention rates.

Keep Gen Z Informed to Boost Retention

Wynter Johnson
Founder & CEO, Caily

Bring your Gen Z employees into these discussions.

Their expectations are valid, but often they don’t have a clear understanding of the “why” and “how” of existing practices.

Ideally, these conversations will mean meeting in the middle, with management becoming more transparent and younger workers understanding why some transparency demands aren’t feasible.

Meet Gen Z in the Middle

Honestly, my number one piece of advice would just be to be as transparent as possible.

Transparency is generally a great thing for organizations. The more transparency there is between leaders and employees, the more trust will be built.

Leaders often fear greater transparency because they just aren’t used to it. Companies of the past, and expectations of the past decades, often led to a lack of transparency, so being more transparent is a newer concept.

Transparency Builds Trust in Organizations

Julie Kratz
Chief Engagement Officer, Next Pivot Point

Gen Z has a firm expectation of transparency in the workplace because they grew up during times of tremendous social change and spent their formative years in a global pandemic.

With tremendous uncertainty, Gen Z seeks stability through transparency. Organizations need to communicate the why behind decisions, communicate earlier and more frequently, and be very clear about expectations.

Gen Z has more power than previous generations as Baby Boomers retire at record rates, with a forecasted labor shortage in the coming years.

Gen Z: Transparency for Stability

Jessie Brooks
Product Manager, Davincified

The tips that I can provide is that a person has to abandon the strategy of informing & adopt the strategy of involving. Rather than coming to conclusions & thereafter presenting them, begin to involve Gen Z earlier in the decision making process. It may refer to beta groups, user councils, or even just informal feedback loops to discuss with them instead of doing a survey.

The idea is that being disclosed is only part of transparency but it is also to be respected.

This needs to be done by knowing that getting their input translated to the final product does not require one to make them know of all the limitations of the organization.

They are not new to the tradeoffs since they were involved in the process. A long-term loyalty is much more probable due to this inclusion rather than any smooth announcement.

Involve Gen Z, Don’t Just Inform

I’m not a Gen Zer, but even I see the value in Gen Z’s demands for greater transparency. I think (or at least hope) that it’s going to make a significant positive change in the workforce.

As a company leader, I also understand that there are certain things that can’t be disclosed for reasons like privacy. So, I think a good strategy or practice to implement is determining what specific things cannot be shared with your employees. This helps create more specific boundaries where your transparency can come up to, and that can help you realize sooner when something can or can’t be disclosed to your employees.

Define Transparency Boundaries with Gen Z

Following Gen Z’s desire for transparency here, it might help businesses to be more transparent with their employees about what those constraints are.

No person is going to expect that their employer will be able to disclose any and everything, because there are always legal and privacy elements to consider.

So, if employers are simply more honest about what can and cannot be shared, that in and of itself is an act of transparency. It’s definitely important for employers to not just ignore the demands for better transparency among their Gen Z workers. For many, transparency is the key building block for trust.

Honesty About Constraints Builds Trust

Gen Z isn’t just asking for transparency, they expect it. That doesn’t mean giving away the farm, but it does mean employers need to clearly lay out how pay, benefits, and advancement actually work.

If your policies are buried in HR jargon or stuck in 1997, they’ll see right through it.

What works? A clear narrative that aligns purpose with opportunity whilst helping employees see where they fit, how they grow, and why it matters. Ignore this at your peril: today’s talent walks with their feet, not just their résumés.

Gen Z Expects Transparency, Not Jargon

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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Leadership Habits: Dropping the Bad, Picking Up the Good

Leadership Habits: Dropping the Bad, Picking Up the Good

Effective leadership hinges on evolving habits to meet modern challenges. 

This HR Spotlight article compiles insights from business leaders and HR professionals on one leadership habit they intentionally dropped and one they adopted in recent years, along with the tangible outcomes. 

From abandoning over-control to embracing empowerment, or shifting from reactive availability to strategic clarity, these leaders reveal how purposeful changes drive success. 

Their approaches foster stronger teams, enhance efficiency, and build innovative cultures, providing practical lessons for leaders navigating today’s complex business landscape with intentionality, trust, and sustainable impact.

Read on!

I have slowly had to reprogram myself from certain leadership habits.

One habit in particular that I dropped was making myself constantly available to our agents. Leaving my calendar wide open assuming they would make meetings with me, and then feeling deflated when no one scheduled time with me. It led to burnout, blurred boundaries and small resentment that started to fester. In turn, I replaced it with the habit of protecting my time and energy.

Now I set clear availability windows and require agents to get on my calendar via my assistant. This way I can prioritize deep, intentional conversations over constant accessibility.

The direct outcome ended up being a win-win for everyone. I was able to take control of my calendar with less frustration, protect my peace and it created a healthier dynamic with the agents and gave me the capacity to focus on vision, strategy, and scaling our brokerage.

Protecting Time Boosts Leadership and Results

Aaron Kenny
Founder & HR Delivery Consultant, A1HR Consulting

I consciously dropped the habit of over-explaining decisions to my team in an attempt to gain buy-in.

While transparency is key, I realised I was diluting clarity by over-justifying every move. In its place, I adopted a habit of framing decisions around clear business priorities and trusting my team to engage or challenge constructively if needed.

The outcome? Quicker alignment, less second-guessing, and a stronger culture of accountability. This shift allowed me to lead with more conviction, and my team responded by stepping up with greater ownership and initiative.

Clarity and Trust Replace Over-Explaining

Corina Tham
Finance & Sales Director, Cheap Forex VPS

One leadership practice I intentionally let go of was micromanaging my team.

I found it hindered innovation, dampened enthusiasm, and stopped my team members from reaching their true capabilities. Instead, I embraced delegating responsibilities with confidence and offering clear direction from the outset. This shift cultivated a sense of ownership and responsibility among the group.

The result was increased efficiency, better-quality results, and a more energized and committed team dynamic.

Delegation Replaces Micromanagement for Growth

Oleksii Kratko
Founder & CEO, Snov

The habit I buried was treating my calendar like a Tetris game of back-to-back meetings, jamming every gap with “efficiency.”

In our early days, I’d review minor code commits between investor calls, mistaking motion for momentum. This created a culture of performative busyness where engineers stopped proposing wild ideas, fearing I’d micromanage execution.

Now, I practice “trust sprints”: quarterly experiments where I delegate one mission-critical project with zero oversight. Last quarter, I handed our team a blank check to rebuild our compliance engine, no approvals needed for 90 days. They returned with an AI architecture so elegant it reduced customer onboarding by 40%.

My team now sends Loom updates titled “Look what we built without asking!”, which are some of the proudest notifications I receive.

Sometimes leadership means removing yourself from the equation so brilliance can breathe.

Trust Sprints Empower Team Brilliance

Early on, I thought good leadership meant fast response times. Be available, be reactive, fix things in real-time. It nearly broke me. I was solving the same fires over and over because I wasn’t stepping back to notice why they kept happening.

Now, I log it. I watch for patterns. If it shows up more than once, it earns a place in the system. That shift is why DomiSource runs clean – and why I don’t get midnight calls anymore.

The direct outcome? Fewer “hero moments,” more sustainable execution. My team doesn’t need me in a panic. They need structure, and they get it.

Leadership is about being calm enough to build something that holds, with or without you.

Systematic Leadership Beats Fire-Fighting

Felicia Shakiba
CEO & Executive Coach, CPO PLAYBOOK

The habit I let go of: Always being available. I used to think responsiveness showed strong leadership, but it created bottlenecks and drained both me and my team.

The habit I adopted: Weekly time blocks for deep thinking—no meetings, no distractions. It’s now the most productive part of my week and has helped me make clearer, faster decisions.

That one shift set a new tone for how my clients lead too—especially during high-pressure growth or turnaround moments. When leaders model focus, the rest of the organization follows.

Time Blocking Improves Leadership Focus

Vanessa Anello
Certificate Program Strategist & Facilitator, Workforce Charm

I dropped the habit of trying to control team energy.

Not only was it ineffective, but it was exhausting. I used to try to micromanage momentum, especially as a Facilitator for live certificate programs and workshops (“Welcome, everyone! Let’s stay energized!”).

Now I lean into deliberately shaping the sensory and emotional cues of a room instead of dominating the conversation. This means using lighting, sound, spatial cues (props, material placement , camera angle, are my hands in the shot?- yes that matters, gallery view vs speaker view, using the reaction buttons, interactive tools, etc.) and even pauses to change how people feel.

It’s not just what they hear. I don’t harp on “Be on camera!!!”.

One unexpected benefit was that participation shot up in my workshops and our cert programs. The shift from message-driven to energy-calibrated leadership created more resonance and less resistance. It’s high-leverage, low-cost and almost never taught.

Energy-Calibrated Leadership Creates More Resonance

Nate Chang
Chief Marketing Officer, Sequel Brands

I dropped the habit of being the central problem-solver and instead adopted a leadership style rooted in trust and alignment. 

I thrive in fast-paced, high-pressure environments, but I realized that real momentum comes when the team moves in sync, not just quickly. 

We’ve built a culture of shared ownership by creating space for others to step up, contribute and lead within their roles. It’s not about individual decisions; it’s about shared clarity and collective direction. 

That shift has empowered my teams to move confidently, make smart calls and keep each other accountable. 

The result? More cohesion, faster execution and creativity that resonates because it’s built through collective purpose, not just individual drive.

Trust, Alignment Replace Central Problem-Solving

Jason Post
Founder & Director, Retirement Home Insider

When I started getting promoted into leadership roles of greater responsibility, I became uber focused on results.

In leadership meetings, it was regularly a conversation that started:
“Where are we on….”, “How are we doing…”? My meetings were always driven by questions around whatever project, or metric my department was chasing.

After a while, my messaging became stale and my team began to tune me out.

One day I was with a colleague and he was with a leader on a conference call. He started by saying – “How can I help you?”

I realized later he was focused on their needs, in order to get his objectives met.

It was a mic drop moment – stop being focused just on your goals – you can achieve more by helping your team as well.

Every conversation I have now, includes a standard question “What can I help YOU with?”

Lead With “What Can I Help You With?”

The HR Spotlight team thanks these industry leaders for offering their expertise and experience and sharing these insights.

Do you wish to contribute to the next HR Spotlight article? Or is there an insight or idea you’d like to share with readers across the globe?

Write to us at connect@HRSpotlight.com, and our team will help you share your insights.

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